Frangipani Royal Palace Hotel in Phnom Penh | Hotel Rates & Reviews on Orbitz

Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 10:00 AM.

Property features

Renovated in 2015, Frangipani Royal Palace Hotel offers a full-service spa, an outdoor pool, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 15 per vehicle one-way. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Deluxe Double Room, 1 King Bed

King 1 | Sleeps 3

$57* Per night/room Aug 26 - Aug 27

Royal Suite, 1 King Bed, Garden Area

King 1 | Sleeps 3

Deluxe Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Royal Suite, 1 King Bed, Balcony

King 1 | Sleeps 3

Arrivals + Departures

Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

Check-in: 2 PM
Check-out: noon

Special Check-in Details

A front desk is not available at this property. Guests must make arrangements for check-in by contacting the property in advance of arrival using the information on the booking confirmation.

24-hour airport transportation is available on request. Fees may apply. Guests must make arrangements in advance by contacting the property.

Payment types

Kids + Beds

Up to 2 kids stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night

Pets

This property doesn't allow pets or service animals

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: JCB International, Mastercard, Visa, and Union Pay.
This hotel provides transfers from the ferry terminal and airport (fees may apply). To make arrangements, contact the property with arrival details 72 hours prior to arrival, using the phone number on your booking confirmation.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Noise-free rooms can't be guaranteed.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Noise-free guestrooms cannot be guaranteed.

Please note this property does not permit visitors in guestrooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: USD 12 for adults and USD 11 for children (approximately)
Airport shuttle fee: USD 15 per vehicle (one-way)
Early check-in fee: USD 40 (subject to availability)
Late check-out fee: USD 12 (subject to availability)
Rollaway bed fee: USD 20.0 per night
Onsite credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Frangipani Palace
Frangipani Palace Hotel
Frangipani Royal Hotel
Frangipani Royal Palace
Frangipani Royal Palace Hotel
Frangipani Royal Palace Hotel Phnom Penh
Frangipani Royal Palace Phnom Penh

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65.0% based on 927 reviews

TripAdvisor Traveler Rating

Value

Rooms

Cleanliness

Service

Recent guest reviews

I don’t like leaving anything but totally positive reviews but we were disappointed with the hotel and I’m shocked that it is a 4 Star rating. We were there for three nights and not once had a warm shower. The staff were lovely and the service was excellent but I did feel the decor and amenities were not what we had expected. Sorry!

This hotel is as you expect for this level of hotel. Services good, breakfast buffet was ok, rooftop bar and nice pool with great views of palace and river. They give you nice welcome drink and towel on arrival and rooms were spacious. Maybe the improvement could be on the bathrooms. Also cupboard did not shut properly was were too narrow for the hangers. Very strange.

Spent 6 nights at the hotel as a family group of 4. Staff are outstanding, location is brilliant, breakfast on level 8 offered a great view, and we used the rooftop bar and pool extensively! We had a very good experience, but it was let down by small things. We had 2 rooms for our group. A 5 star review meant they nailed it, and they didnt quite. Had no hot water for 24 hours. Aircon was variable depending on the room, and the pool was great, but a dozen broken tiles which could lead to a kids injury. Little things. The Manager was magnificent, and her staff were warm and friendly and assisted us with bookings. Would definitely recommend for a Phnom Penh traveller looking for a little luxury without blowing the budget

Right in the center of the city, with amazing views this hotel had everything we needed. The rooftop pool and restaurant were great. The staff was very helpful and gave us some extras for our honeymoon. Definitely a group of hotels to use again.

Lovely hotel in a great location, close to all the sights and restaurants. Wonderful rooftop bar with views over the city including the Royal Palace. Rooms were excellent and quite large, very comfortable. Staff were friendly and helpful. Super breakfast plenty of choice and very tasty.

So, the good stuff. Good location, nice foyer and pleasant, welcoming staff. Room clean and tidy and well serviced, breakfast was ok with a good view from the restaurant. However, the room was very small and had a tiny bathroom. The gap between toilet and opening door no more than the width of a finger, very dark bathroom, loose tap and unbearably hot. Simple things missing in bedroom like a hook for clothes and there was no mirror in the bedroom, only the steamed up, poorly lit steam covered one in the bathroom. This hotel has potential, especially with the attitude of the staff, but needs a critical eye to make small but significant improvements.

On arrival we were shown to a very small twin room which we asked to be changed. With no argument from the staff, the manager showed us to a gorgeous, well appointed large twin. We were impressed! The room was clean and very comfortable. We went straight up to the pool which is small but lovely. We ate on the terrace by the pool - great views over the city, the Royal Palace and river. The views are even better at night! The food is really enjoyable, fresh and hot, and service with a smile. Breakfast was ok too. The hotel is well positioned to walk out and explore the area and the reception staff were very knowledgeable and assisted with directions and recommendations. What makes this hotel standout is the staff who couldn't have been more welcoming and helpful, charming and very professional. If we return to Phnom Penh we would definitely return here.

We only stayed at the Frangipani for one night but had a very welcoming reception. Our room was lovely and spotlessly clean and the view from the upper floors is wonderful as you can see the Royal Palace which is amazing lit up of an evening. We watched the Asians doing Thai Chi early morning before breakfast, which incidentally was wonderful and very wholesome.

This was a nice hotel compared to its sister hotel in Siem Reap. The beds were soft and comfortable, great TV, great shower etc,. Good location too. Great rooftop bar with good views. Cons: only one lift servicing each of the floors of which there were 8.

We stayed for one night. The room was comfortable and clean and we enjoyed the sky bar restaurant. Good points - wonderful service from friendly staff, comfortable mattress and happy hour with great cocktails. Convenient location to the Palace, Riverside and night Market. Great views from the sky bar. Areas to improve - The bathroom is tiny with limited space to put your own belongings so you have to use the floor. The pillow was too flat and uncomfortable. There was no way to get a comfortable height. I would stay again for one night if back in the area.

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Frangipani Royal Palace Hotel

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Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Deluxe Double Room, 1 King Bed

Royal Suite, 1 King Bed, Garden Area

Deluxe Twin Room, 2 Twin Beds

Royal Suite, 1 King Bed, Balcony

Reviews from Trip Advisor

65.0% of guests recommend this hotel

Frangipani Royal Palace Hotel

Hotel Amenities

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Hotel Policies

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