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Frangipani Royal Palace Hotel

4.0 out of 5.0
  • Walking distance to Nat...
  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining

Recent guest reviews

I don’t like leaving anything but totally positive reviews but we were disappointed with the hotel and I’m shocked that it is a 4 Star rating. We were there for three nights and not once had a warm shower. The staff were lovely and the service was excellent but I did feel the decor and amenities were not what we had expected. Sorry!

This hotel is as you expect for this level of hotel. Services good, breakfast buffet was ok, rooftop bar and nice pool with great views of palace and river. They give you nice welcome drink and towel on arrival and rooms were spacious. Maybe the improvement could be on the bathrooms. Also cupboard did not shut properly was were too narrow for the hangers. Very strange.

Spent 6 nights at the hotel as a family group of 4. Staff are outstanding, location is brilliant, breakfast on level 8 offered a great view, and we used the rooftop bar and pool extensively! We had a very good experience, but it was let down by small things. We had 2 rooms for our group. A 5 star review meant they nailed it, and they didnt quite. Had no hot water for 24 hours. Aircon was variable depending on the room, and the pool was great, but a dozen broken tiles which could lead to a kids injury. Little things. The Manager was magnificent, and her staff were warm and friendly and assisted us with bookings. Would definitely recommend for a Phnom Penh traveller looking for a little luxury without blowing the budget

Right in the center of the city, with amazing views this hotel had everything we needed. The rooftop pool and restaurant were great. The staff was very helpful and gave us some extras for our honeymoon. Definitely a group of hotels to use again.

Lovely hotel in a great location, close to all the sights and restaurants. Wonderful rooftop bar with views over the city including the Royal Palace. Rooms were excellent and quite large, very comfortable. Staff were friendly and helpful. Super breakfast plenty of choice and very tasty.

So, the good stuff. Good location, nice foyer and pleasant, welcoming staff. Room clean and tidy and well serviced, breakfast was ok with a good view from the restaurant. However, the room was very small and had a tiny bathroom. The gap between toilet and opening door no more than the width of a finger, very dark bathroom, loose tap and unbearably hot. Simple things missing in bedroom like a hook for clothes and there was no mirror in the bedroom, only the steamed up, poorly lit steam covered one in the bathroom. This hotel has potential, especially with the attitude of the staff, but needs a critical eye to make small but significant improvements.

On arrival we were shown to a very small twin room which we asked to be changed. With no argument from the staff, the manager showed us to a gorgeous, well appointed large twin. We were impressed! The room was clean and very comfortable. We went straight up to the pool which is small but lovely. We ate on the terrace by the pool - great views over the city, the Royal Palace and river. The views are even better at night! The food is really enjoyable, fresh and hot, and service with a smile. Breakfast was ok too. The hotel is well positioned to walk out and explore the area and the reception staff were very knowledgeable and assisted with directions and recommendations. What makes this hotel standout is the staff who couldn't have been more welcoming and helpful, charming and very professional. If we return to Phnom Penh we would definitely return here.

We only stayed at the Frangipani for one night but had a very welcoming reception. Our room was lovely and spotlessly clean and the view from the upper floors is wonderful as you can see the Royal Palace which is amazing lit up of an evening. We watched the Asians doing Thai Chi early morning before breakfast, which incidentally was wonderful and very wholesome.

This was a nice hotel compared to its sister hotel in Siem Reap. The beds were soft and comfortable, great TV, great shower etc,. Good location too. Great rooftop bar with good views. Cons: only one lift servicing each of the floors of which there were 8.

We stayed for one night. The room was comfortable and clean and we enjoyed the sky bar restaurant. Good points - wonderful service from friendly staff, comfortable mattress and happy hour with great cocktails. Convenient location to the Palace, Riverside and night Market. Great views from the sky bar. Areas to improve - The bathroom is tiny with limited space to put your own belongings so you have to use the floor. The pillow was too flat and uncomfortable. There was no way to get a comfortable height. I would stay again for one night if back in the area.

# 27 St. 178, Sangkat Cheychumneas Phnom Penh

Hotel highlights

  • Walking distance to National Museum of Cambodia and Riverside
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Phnom Penh City Centre, Frangipani Royal Palace Hotel is adjacent to National Museum of Cambodia and within a 5-minute walk of other popular sights like Riverside. This 4-star hotel has 72 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.


Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and 24-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a fireplace, a minibar, and free newspapers.


Property features

Renovated in 2015, Frangipani Royal Palace Hotel offers a full-service spa, an outdoor pool, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 15 per vehicle one-way. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Royal Suite, 1 King Bed, Garden Area

King 1 | Sleeps 3

Deluxe Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Royal Suite, 1 King Bed, Balcony

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend this hotel

Total of 927 reviews

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.