Bor Saen Villa & Spa4.0 out of 5.0
Recent guest reviews
A beautiful location, but a 4 star hotel it will never be. Most of promised items on their homepage did not work. No elephant cave canoe. No internet worth talking about. No fishing options that works. No bicycles that works properly or can be adjusted in size! Very poor breakfast completely made for chinese tour bus turists that only stay 1-2 nights. Staff very polite, but speaks no english. Minigolf course was pathetic, grass knee high with no flags, no maintenance done. Villa bedroom doors locked my kids in the room twice. Unable to get out. Safe deposit broke down Fridge broke down Not equipment in the kitchen. It could be sooo good with proper management. Mosquito nets was non existing turning the villa into a bug and insect paradise.
We love everything in this hotel, the green, villa design, service staff. We reserved one bed room pool villa and we are so much in love with it. Starting with the huge living room with fridge, cooking area and the big sofa with the television. You can relax here before going to bed. Then you can soak with pool villa and then bedroom and you cannot imagine how spacious of the bathroom area is. Come and stay here and you will not be disappointed with the price you pay. We will definitely come back if we passby again
Terrific place if you appreciate natural beauty, for the place, it's grounds and surroundings are truly stunning. However, if you wish to lounge in the sun, or even sit in your own private pool area...... Forget it! There are no outdoor seating areas or sun loungers, not even by the large complex pool. Bizarre! You are isolated and a good twenty minute taxi drive to the nearest shop, which in itself is frustrating as the complex has an on site store, but it's woefully stocked with everything that you would never need! It's a complex aimed at the Japanese tourist and simply misses the boat for westerners by a very long shot! The staff are sympathetic and willing but unable to communicate at anything more than the most basic of levels and it's a real shame, as this place has amazing potential......
STAYED IN A 3 ROOM 1 LIVING HALL VILLA WITH A PRIVATE POOL + jacuzzi, with my family of 7. The environment is so relaxing, the villa itself and also the resort surrounds by the beauty of nature (lake,hills,trees), The toilet itself is big and build in a concept where nature still surrounds the wonderful space. Clean, well-maintained. Living Hall is spacious, is pretty sunny in the noon as theres no curtains for the living hall. There's buggy service to fetch to and fro from villa to lobby. The breakfast serves at the main dining hall is good. Although the word SPA is mentioned, but there is only 2 therapist available, and the space for the massages is just too small than expected. Lastly, the resort is big enough with plenty of activities around the corner. Good to explore in nature, & will be back.
The furnishings and environment at Bor Saen Villa was good, and the lake made the view at Bor Saen magnificient, although we were disappointed to learn that it was a man-made lake. The interior was good and we loved the pool and the views of the lake outside, and the toilet was well designed, with the whole nature feel. Overall very relaxing if you choose to stay in the villa and swim or cycle around the villa. Beautiful landscaping. Do remember to visit the cave/waterfall nearby the villa (accessible by car, or if you are adventurous enough, bicycle, although not recommended for ladies) Minus points Rooms could be cleaner Wifi was not working 80% of the time, had to resort to my own sim card There was a blackout the night before our checkout which took about 45 minutes to fix, no backup generator so our sleep was delayed as we could not pack We had booked the villa through the official site but was disappointed to learn that other guests (and our driver) had a different pricing for the hotel (if we were recommended through him), about US$30 lesser per night. So it was a bummer to know that we overpaid through the official site. There was construction at one of the corners of the villa. There were hordes of Chinese tourists, who when in a group would naturally be slightly noisier and more rowdy, so we were disappointed as it was not as 'peaceful' as we thought it to be, and was not that 'relaxing'. (Think jostling with large tour groups for breakfast tables etc.) The tourists from large groups also messed up the bicycle rental area / fishing area etc. and staff did not clean it up, so there were bicycles lying all over blocking the entrance and exit. The complimentary fish spa looked dirtied by the large tour groups. Not impressed. Location was away from the main tourist areas in Phuket/Krabi, which explains why the villa now caters to tour groups (staff spoke little English, but some staff could speak Chinese, and there were Chinese signs)
Bor Saen is a nice resort for couples and for families. The villa's with pools are very nice, the resort area is magnificent. The free bikes (for families with up to 5 seats) make it convenient and fun to go around the resort. Unfortunately there was some (noisy) construction going on when we were staying at the resort but that can be expected in the low season. The staff at the resort was extremely helpful, though only a few of them were speaking English. This resort is a great place to stay when discovering the beautiful Phang Nga bay.
I stayed at Bor Saen Villa 2 times with friend. All staffs are really nice and very kind. Breakfast is good. Room is very good .... I booked 3 bed rooms villa with private pool. Hotel have many activities such as fishing, riding bike, and so on .... I will come back here again:)
This is our second stay at the Villars. We were very impress with the Villars and wish our family and friends to experience the place. Therefore, we are here again with our family and friends. No disappointment there from all of us. We booked one 3 bedrooms Villars, two 2 bedrooms Villars and two 1 bedrooms Villars. All Villars contains private pool and a large separate lounge/dinning with kitchen. Everyone love their Villars. We were in 3 bedrooms Villars which we got the biggest pool. All rooms decorate in stylish way. Photos doesn’t justify or describe how good the Villars look. We spend most of our time at the resort. So many activities such as fishing game, canoeing, biking & jogging, mini-golf and a short walk to a nearby waterfall. My nephew & nieces and our friends’ kids enjoyed the activities the place provided. We wish to stay longer but time is not on our side. Staff are remarkable with their services too. We would recommend anyone wish to experience the Bor Saen Villars. PS. Breakfast is included with room rates. It adequate but not great.
It's a difficult task to describe this resort. We didn't hate it, but we didn't love it either. When we sit around to talk about it, the only word we can come up with to describe this place is,….strange. After researching the area extensively, in the throes of planning our trip, we decided that a) renting a car was an absolute necessity and the best way to discover the Krabi region, and b)the perfect halfway point when travelling up the coast towards Ao Nang and Railay Beach, from Phuket airport, would be Bor Saen Villas in Phang Nga. It wasn't difficult to find, and the road trip was really beautiful with stunning scenery and long stretches of dual lane highway all the way. The Resort is situated on a main road, with some small road side stalls and a little village nearby. The nearest mid sized town was Phang Nga, about a 15min drive away and had a well stocked supermarket, a small department store and some restaurants and local stores. We were the only foreigners when we visited, which we liked a lot, and it was a novelty to be stared at by locals. We managed to communicate with hand gestures as most people did not speak english and my handbook Thai didn't quite suffice. When we arrived at Bor Saen, the staff at the front desk seemed to be in excess, but no one seemed to be doing much. Lots of people standing around chatting and giggling. The first thing we noticed was that the resort itself is huge. The backdrop is visually stunning. Limestone, Karst formations jutting out of the earth, with emerald green lakes at their base, and thick jungle all around. After checking in, we were driven to our Villa in the "Jurassic Park" truck. Yup, a vehicle just like in the movie, and the driver spoke no more than 2 words to us. As we drove through the extensive grounds, we noticed the distinct lack of people..and we suddenly felt all alone. Most of the time, we love this feeling, but as our stay went on, we had to wonder why there were no guests here. The villas are impressive when you first arrive, we had a one bedroom villa and if you hadn't already realised it yet from other reviews, every room in this place is a villa. They all face the lake with their own generously sized pool. The one bedroom villas are broken up into two separate buildings. One with your kitchen, dining and living area, and the other with your bedroom, dressing room and bathroom. These two buildings are not linked internally together, so you need to walk outside to access the other rooms. This didn't bother me in the least, but I found when we went out during the day, I was double checking all the doors to make sure I had locked them all for security purposes. The rooms feel a little sparse and not quite quality resort like. The TV living area, definitely needs some work as the custom made vinyl lounge was uncomfortable and the pillows kept slipping off while we were trying to watch tv. The kitchen wasn't really clean enough for my liking as I found dirty dishes put away in the cupboards from the previous guests and the electric grill they provided was also left dirty. The bedroom was a little better, the bed was gorgeous and very cosy and the bathroom had great water pressure and pleasant smelling toiletries which were provided. We had dinner and breakfast at the restaurant, which was a little disappointing. As we had read the past reviews, we knew to stick with the Thai menu, but even this was a bit lacklustre. Both times, we were the only people in a huge dining room wondering where all the other people were. Buffet breakfast was actually terrible, we arrived early but all the hot food was cold and the bread was stale. We tried a few different options, but in the end we settled for some stale toast with jam to fill our stomachs. They have many activities around the resort, but every time we went to the recreation desk, there was no one there. In the end, we settled for a round of mini golf after finding some staff to help us, (they were hanging out the back socialising, instead of serving guests). Check out was probably the most frustrating part of our stay. There was a misunderstanding when it came to our final bill, and instead of handling it in a professional manner, the staff giggled and then whispered right in front of us, as to what they should do and then argued as to who should speak to us. They could all use some more training in hospitality. I have no issue that some may not have a strong understanding in the english language, but they should at least have one spokesperson that can deal with a customer when something doesn't go quite right. It is very unprofessional, and leaves a bad taste in your mouth when a group of people are talking about your situation in another language right in front of your face and you have no idea what is going on. It gave me the feeling of an "us" and "them" scenario, which should never be the case when you should be feeling relaxed and welcomed at a tourist resort. So, overall, I think this place is ok for a one night stay when traveling through. You'll have beautiful pictures to show your friends and you'll enjoy the pool. But don't expect great service. Stock up on your own food, or drive into Phang Nga for something to eat. Double check your final bill and be clear that you only want to speak to the manager. And, some advice for the resort for the future: Please invest in more staff training, some comfortable chairs inside the lounge areas and around the pool, and remember that people come to places like this to relax and unwind… help them to do so! 3 stars :-)
I stayed at the Bor Saen Villa & Spa resort for two nights with my girlfriend and sister. We booked two villa rooms which were joined by our own private pool! Also we had a large separate lounge/ dinning room. The location is about 30mins away from Phang Nga bay but we were aware of this before we arrived. Around the local area there isn't much to do, as other reviewers have commented. The villas themselves are stunning! The rooms are large and the beds are super comfortable and big! The bathrooms are also large and very clean. Having our pool was amazing! We felt very spoilt! We ordered room service dinner for the first night. My sister and I both opted for western dishes which weren't the best but my girlfriend had a very good thai dish! So that will teach us for not sticking with the local food! We also ordered cocktails to the room which were great! Staff bring the ingredients to your door and make them outside your villa! Staff were all friendly and speak good English. We booked a taxi from reception to Krabi airport and given a fixed rate price which did increase by the morning! But after pointing this out was corrected but the rate did seem expensive for Thailand. (£30 for a 1hr trip) Breakfast which was included in the price of the room was great! Lots of options to choose from including eggs, dim sum, pancakes and noodles! We hired a three seated bike for the day for free which was great fun and dangerous all at the same time! We also used the fish foot spa for free (at first we were asked to pay, even though we were told it was free for guests the day before but then told we could use it for free). The resort also has mini golf, pedalows and a large swimming pool to use. Overall the villas are amazing and of high standard. The resort was a real treat to stay at and I would highly recommend it.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 58 reviews