Princess d'An Nam Resort & Spa5.0 out of 5.0
Recent guest reviews
My husband and I celebrated beginning of April our wedding at this Resort and I was truly incredible. Afterwards we stayed for a few days with our friends and our families and everything was perfect. The service and friendliness of the staff is top notch, the spa very beautiful with really good massages, and most of all the gardens and little jungles in between the villas are breathtaking. Plus as a vegetarian I was super nice to have a lot of choice at the Resorts restaurant. So I would highly recommend this Resort! Thank you again Princess d’An Nam for making our stay so beautiful.
Charming place, a real helpful and smiling team, awesome fresh f&b choices High quality wifi (the best i've found in vietnam yet) In a quiet location, the rooms are really spacious. Great ammenities. I absolutely recommend it
We stayed in the top-level Empress Villa accommodation for seven days, billed as a five-star resort and very expensive. In order to present a balanced review, the following represented the positives for the resort: • Stunning peaceful location, gardens and delightful helpful staff. • The chef Mr Vien was excellent, and food was of very high quality. • Wi-Fi quality was good although it did need an extra router for a few days. We met the General Manager about day two into our stay and he enquired if all was well and we said it was thus far although noting the limited English language skills of some restaurant staff. Nothing major but some mistakes on food ordered. The negatives for us were as follows: • Our villa was quiet and well looked after but the other two Empress Villas appeared out of use as did several other villas including Princess Villas (some not just out of use but derelict). This gave the feel of a complex badly in need of investment and repair. • Many of the free activities were beach-based but due to tidal erosion the beach was out of use and under repair. The sand flies/fleas were identified as a serious issue, out of the hotels control clearly, but really ruling out beach use. We were also made aware about seasonal jellyfish as another deterrent in making use of the beach. • If in any doubt about how serious the sand flea bites are, look it up or apply 50% DEET mosquito repellent. An honest account by the hotel and advertisers of the resort on the beach issues would be better than a list of free beach-based activities in our view. • The major issue we had is why we titled the review ‘needs to decide on its market segment’. Friday through Sunday the dynamic of the resort changed to cater for an influx of parties, families and groups. Gone were the à la carte breakfasts, in comes the buffet and the feel of idyllic and serene changes to noisy and at times crowded. Previous management replies to similar reviews suggest that there is always a quiet corner, but we had to leave our dinner table by the pool one night, after ordering, because a very noisy family group were shouting in the adjacent pool after dark (at a time when according to the hotel guide the pool should have been closed). • The final event that influenced our overall view of the hotel took place as we were leaving. We had paid £3000 for a week here and as we were ready to go, a staff member barged in to the villa and ‘searched’ all the areas to (we assume) ensure we had not taken the bathrobes or slippers with us. We do not take items from hotel rooms and found the search offensive. We were horrified and upset when she insisted we locate a laundry bag before we left. Shame on the management to treat guests this way. The event left a terrible impression on us and we hastened to leave only to be asked, after all our bills had been settled, to pay for one beer they had forgotten to account for (this relating to lunch time the previous day and hence every opportunity for them to note this additional charge by the time we had settled the bill). We duly paid – this we have noted was also the experience of another guest. Overall, it could be a wonderful resort if investment restores all the buildings and planning ensures all guests can enjoy what they had anticipated. In our view mixing two different groups of guests was not ideal. Either it aims for an idyllic, away from it all villa experience or it caters for large parties, groups and families well.
This resort is absolutely stunning. The villas are spacious and well equipped (it's worth upgrading to a princess villa as the plunge pool is delightful!), and the gardens are just beautiful. The staff went above and beyond to look after us and make us feel welcome. The food and drink is amazing (I would highly recommend the sea bass!) and the spa treatments were incredible. The food and spa prices are higher than those in other places in Vietnam, but we didn't think they were unreasonable given the quality and the setting. The resort has ongoing issues with the beach but this did not affect our stay at all. There are plenty of pools to relax by and we had a lovely walk along the beach at sunset one evening! We also took bikes out one day which I would highly recommend - the surrounding area is beautiful. All in all, an amazing resort for a few days of relaxing and feeling like a princess. Thank you so much to all of the staff for a lovely stay. We hope to be back one day in the future!
This resort should have it all. It is spacious. Well designed, large rooms, all the amenities one needs. And it has been around for 15+ years. Apart from the Locals that like to stay here, the resort sees many French and Russian holiday seekers as well. From check in to F&B, it all works quite well, luckily i am assertive, so i never have to wait too long for things i am asking. We had a Princess suite, with a small pool, quite nice set up. Pity that the pool it was not ready yet when we arrived, so we had to wait a bit for the chloride to take effect, but never mind. A large resort like this requires utmost scrutiny when it comes to maintenance. Here are a few points that catch the eye: 1. the Villas' plaster boards are coming off 2. fencing gets rusted through 3. fillings of pillars and seals missing 4. lighting rusted or not functioning 5. wooden floors worn out after 15 years of service 6. weathered table boards 7. sinking land (electrical cables visible everywhere), need to heighten up. These are all things that require continuous attention, not just from the maintenance department, but also from management and owner that need to allocated funds and attention to repair and maintain,ad foremost control the works. as other reviewers said, its a great place, a great spot and a perfect layout, up to us humans to keep it that way.
Princess D’An Nam is by far the best hotel in and around Phan Thiet and Mui Ne. Yes, it’s situated 30km outside town, but it’s easy to get to by taxi. Alternatively you can take local bus 6 from Phan Thiet to Ke Ga. Upon arrival you are greeted in the beautiful lobby with a view of the colorful gardens, a cold towel and a honeyed welcome drink. The contrast to Vietnam outside the walls of Princess D’An Nam is startling: everything is quite, calming and a pleasure to behold. The Mandarin Villas are beautifully situated, tastefully designed and decorated. The bed is pleasantly soft, the shower enormous and well stocked. The resort is generally extremely beautiful. It does show a little wear here and there, but I’m sure they will bring it back to pristine condition shortly. Currently, it seems like the hotel is focusing its effort on restoring and refitting some of the Princess Villas and securing the beach front, see below. The main building houses the reception, restaurant, bar, spa and is situated in such a way, that the view of the infinity pool perfectly complements the ocean and adjacent palm trees. Princess D’An Nam’s beach and palm trees have suffered from high tidal surges, but they are hard at work restoring the palm trees to a new location. We experienced the ocean waves reaching the the very top of the beach: while it took out some of the palm trees, it also created a really dramatic scenary. Frankly, it was really really wonderful to have the waves breaking a few meters from the sun chairs on the pool deck, so don’t let this keep you from selecting this hotel. The beach stretches from Ke Ga fishing village near he lighthouse in the east and 3-4 kilometers west. There’s an excellent viewpoint about 30 minutes walk along the beach from the hotel, where you can see the sun set over the South China Sea. The pool area and sun bathing area is idyllic and picturesque. A fresh towel and a cold bottle of water is served within seconds of sitting down. The breakfast is very good, the fruit tasteful and fresh. The only minor point to take note of is the selection of fresh vegetables, which is somewhat limited. That said there are lots of other tastefull and healthy options. My girlfriend and I visited for initially 2 days and decided immediately to extend to 4 day’s. Best decision of our holiday during Tet for which the hotel arranged a pool side celebration with dancers and dragons, which was very impressive. The best thing about Princess D’An Nam is the staff. While a few stand out as particularly kind, well-spoken and proactive, the entire staff is extremely friendly. Everyone from the gardener to the manager will greet you when meeting them on the resort, some even by name. You can tell they like the resort and like working there. Thanks for a great stay, we hope to come back sometime in the future.
I stayed at your resort over Christmas and New Years with my son and his family. The resort staff were wonderful during our entire visit! Everyone must experience the bliss of the Spa! Food was delicious and again the staff were wonderful helping with my 11 month old grandson! Sorry for the messes we made! 5 stars!
The positives of this place are immediately obvious, spacious and adequately furnished accommodations, mature landscaped gardens and a good beach front pool for lap swimming. The private beachfront itself is however small, tidal, not well presented and subject to sand flies. Into the second of a five day stay the operational problems centered around the F&B, staffing and management became visible. The resort's restaurant is understaffed considering the scale of the buildings and distances, the service is poor, attention to guests is inadequate with levels of English and understanding of guest expectations very poor for a so called luxury resort. The food quality and presentation at breakfast and dinner for both Vietnamese and international menus is only adequate at best and dangerous at worst Anticipating guest expectations is something of a holy grail for hospitality service personnel, so when on our third breakfast my usual cappuccino was anticipated by the waitress I was immediately delighted,only to be let down after 15 mins, by never receiving the coffee and never seeing the waitress at our table again. We decided on dinner in the restaurant and I selected with the staff a specific beachfront table for two reserved for 7.30pm (which she duly wrote on her hand in biro pen!) only to arrive on time and find it newly occupied by other guests. Having lived in Vietnam for some time I have never befriended the local breakfasts but preferred instead the classic European style with muesli, fruit, eggs and coffee which had been adequate for the trip. Leaving on day five after the usual breakfast the tummy rumblings began in the car only to end up in HCMC with full blown food poisoning three hours later. I can only assume it was the breakfast eggs and dairy produce. Having taken the opportunity to visit the Mia Resort in Mui Ne for drinks, lunch and Valentines day dinner during the week, the quality difference in all areas is immediately obvious and well worth the extra $50/nightly.
We stayed for 6 nights at the Princess (7 of us in total), and really enjoyed the location despite the fact that its 50 km from a city (Phan Thiet) and the only hotel / resort in the area. Its a fairly new hotel and well maintained. The beach next to the hotel is pristine especially because it's not used by anyone except the hotel guests and the odd motorcycle driver (!). Unfortunately, the beach right in front of the hotel is gone, most likely the result of recent storms. The rooms are spacious and well suited for families. We had booked a total of two Princess Villas and a Mandarin suite for the 7 of us and frankly speaking, the Mandarin suites are more than enough for 2-3 persons per room, unless you insist on having your own plunge-pool as part of your room(?). The major draw back that we experienced was the knowledge level of foreign languages of a number of the otherwise very service oriented employees. There were a number of misunderstood requests during our stay due to the simple fact that when we ordered food and drinks we didn't get what we requested. Improved language training would definitely be a relevant investment and in the meantime, practicing "clarify and confirm"-techniques with guests is highly recommended. On the negative side was also the internet-access which was shady and slow, especially in one of the three rooms where the wireless coverage was almost non-existant. I know you can't expect super high speed access everywhere you go but coverage can at least be improved. All in all a resort with the basics almost in place with a potential to become a best in class with a few extra tweaks and more focused investment in employee skills.
After I read JoJohns123 review, I was very much concerned if six nights at this hotel will be okay. I really would like to tell everyone, be careful in reading reviews and descriptions of the hotel. It is in a remote area, yes! There is not much around it but if you want peace and quiet with excellent service that's it! All staff was very welcoming and friendly. Even the gardeners were speaking to you, while you wander around the beautiful garden. The rooms were super spacious and clean. huge bathroom and nice terrace. The breakfast was delicious, the food at the restaurant was pricy but exactly what you can expect in a 5 star resort. We liked the Vietnamese food a lot especially the Beef la lot. And yes sometimes the staff misunderstood what you said, but remember how different all the English accents from foreigners are. And I cannot confirm that there is maintenance needed. I loved walking at the beach before the tide came in and I got bitten, but nothing dramatically. So take a strong repellent! We enjoyed our stay a lot.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located 1.4 mi (2.3 km) from Ke Ga Lighthouse, Princess d'An Nam Resort & Spa is within a 15-minute drive of Tien Thanh Beach. This 48-room, 5-star resort has 4 outdoor pools along with a private beach and a full-service spa. Poshanu Cham Tower is also 25.4 mi (40.9 km) from this Ham Thuan Nam resort.
Enjoy dining at the resort's 2 onsite restaurants: The Dinning Room specializes in French cuisine and serves breakfast, lunch, and dinner; The Terrace offers relaxing ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café.
All of Princess d'An Nam Resort & Spa's 48 air-conditioned rooms provide balconies, minibars, and electric kettles. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free bottled water, safes, and phones.
Princess d'An Nam Resort & Spa features a private beach, a full-service spa, and 4 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 106 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
96.0% of guests recommend this hotelTotal of 389 reviews