Pousada Palácio de Cristal

3.0 star property

Choose dates to view prices

Photo gallery for Pousada Palácio de Cristal

Breakfast buffet
Interior
Standard Triple Room | Minibar, free WiFi, bed sheets
Exterior
Exterior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Presidente Kennedy, 109, Petrópolis, RJ, 25680-030
  • Place, Crystal Palace
    ‪3 min walk‬
  • Place, Bohemia Brewery
    ‪5 min walk‬
  • Place, Cathedral of Saint Peter of Alcantara
    ‪11 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪72 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Room

  • 142 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Double Beds and 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Petrópolis

Located in Historic Center, Pousada Palácio de Cristal is next to Crystal Palace and Vale do Paraíba. The 27 rooms at this 3-star pousada include minibars and LED TVs.

What's nearby

  • Barao de Maua House - 2 min walk - 0.1 miles
  • Crystal Palace - 3 min walk - 0.2 miles
  • Bohemia Brewery - 5 min walk - 0.3 miles
  • Cathedral of Saint Peter of Alcantara - 11 min walk - 0.6 miles
  • Imperial Museum - 18 min walk - 1.0 mile

Getting around

  • Saracuruna Station - 33 min drive
  • Rio de Janeiro International Airport (GIG) - 67 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cantina Giulietta - ‬2 min walk
  • ‪Casarão Odin - ‬5 min walk
  • ‪Restaurante Paladar Liberty Garden - ‬11 min walk
  • ‪Imperatriz Leopoldina - ‬9 min walk

About this property

Pousada Palácio de Cristal

Pousada Palácio de Cristal features free WiFi in public areas and a garden. The 24-hour front desk has staff always at the ready.
Guests can expect to find free WiFi and LED TVs with cable channels. Minibars and free toiletries are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Palacio De Cristal Brazil
Pousada Palácio de Cristal Petrópolis
Pousada Palácio de Cristal Pousada (Brazil)
Pousada Palácio de Cristal Pousada (Brazil) Petrópolis

Frequently asked questions

What's there to do near Pousada Palácio de Cristal?

This pousada is situated in Historic Center, just steps from Crystal Palace and Vale do Paraíba, and within a short walk of Bohemia Brewery. You'll also find House of Princess Isabel and House of Santos Dumont Museum less than a mile away.

Is parking available on site at Pousada Palácio de Cristal?

No, there isn't parking at this pousada.

Does Pousada Palácio de Cristal feature a casino on the premises?

No, Pousada Palácio de Cristal doesn't have a casino.

Will I find an indoor pool at Pousada Palácio de Cristal?

No, there is no indoor pool at this pousada.

What do couples enjoy most about Pousada Palácio de Cristal?

Couples staying at this pousada will appreciate amenities like a minibar as well as a garden and a 24-hour front desk.

Does Pousada Palácio de Cristal have a hot tub?

No, there isn't a spa tub at this pousada.

Does Pousada Palácio de Cristal have a restaurant that serves breakfast?

No, Pousada Palácio de Cristal doesn't have a restaurant that serves breakfast.

Will Pousada Palácio de Cristal allow pets to stay free of charge?

No, pets aren't allowed at Pousada Palácio de Cristal.

Does Pousada Palácio de Cristal have connecting rooms available?

No, there aren't connecting guestrooms at this pousada.

How far is the airport from Pousada Palácio de Cristal?

The closest major airport to Pousada Palácio de Cristal is Rio de Janeiro International Airport (GIG), which is about 21.7 mi away. Another top airport is Rio de Janeiro (SDU-Santos Dumont), which is around 28.1 mi away.

Are there rooms with balconies that I can book at Pousada Palácio de Cristal?

No, there aren't any guestrooms with balconies at Pousada Palácio de Cristal.

Pousada Palácio de Cristal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Eliane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Algumas coisas não agradaram: Funcionários falando muito palavrão, fizeram um estacionamento de motos que rangiam motor às altas horas no jardim, administradores fizeram uma festa na área de hóspedes constrangendo-nos de ficarmos na sala e também causando barulho e correria de criancinhas à noite no corredor dos quartos. Porém tivemos coisas boas: o café da manhã é bem bom, é bem limpo, boas funcionárias pela manhã... inclusive, os que gritam palavrão não deixam de ser gentis.
Stayed 2 nights in Jun 2024

8/10 Good

Sabrina

Liked: Staff & service, property conditions & facilities
Proximo ao centro nao precisa do carro para se locomover . O cafe da manhã deixa a desejar um.pouco.
Stayed 1 night in Jun 2024

6/10 Okay

Alessandra

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A localização da pousada é excelente!
Stayed 1 night in Jun 2024

10/10 Excellent

Felipe

Stayed 1 night in Jul 2023

6/10 Okay

Caroline

Liked: Cleanliness, staff & service

Regular.

O quarto é extremamente escuro, a cortina não tem blackout para o sol da manhã. Não disponibiliza kit completo de uso para banheiro, somente sabonete. O papel de parede do meu quarto estava soltando, a lixeira do banheiro é sem tampa, causando mau cheiro. Cama bastante confortável e funcionários educados e atenciosos. A localização é o ponto alto da pousada.
Stayed 2 nights in Jun 2023

8/10 Good

lislie m

Stayed 1 night in Jun 2023

4/10 Poor

JESSICA

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Não voltaria

Reservei 03 quartos, e um dos quartos estava em condições pessimas, cheiro de mofo muito forte, cama quebrada, localizado perto da escada então era muito barulhento, de modo geral as roupas de cama não estavam cheirosa e tinha poeira nos moveis. Quando fiz a reclamação do quarto o funcionario ofereceu outro mas o cheiro de mofo estava muito forte.
Stayed 1 night in Jun 2023

10/10 Excellent

Lucas

Stayed 2 nights in Jun 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei bastante, só alguns funcionários que deixaram a desejar e a falta de organização no café.
Stayed 1 night in May 2023

8/10 Good

Morgana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já me hospedei outras vezs na Pousada Palácio de Cristal, por isso posso dizer que já foi melhor. Chuveiro fraco, água morna, café da manhã fraco.
Stayed 2 nights in May 2023

2/10 Terrible

Marcelo Leandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepção!!

Decepção total. Hotel não serve café da manhã, apesar de constar o serviço no site Hotéis.com. O quarto com poeira e teia de aranha, a cama de casal é a junção de duas camas de solteiro, que proporcionou total desconforto na hora de dormir 2 pessoas, não dispõe de estacionamento, shampoo, condicionador, iluminação ruim, não tem cortina nem água quente no chuveiro. Pior hotel que já me hospedei, experiência que deixou a desejar, ainda mais pelo valor pago pela diária! Não recomendo. Zero conforto!
Stayed 1 night in Aug 2020

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bela casa

Quarto bem pequeno, porém aconchegante. Chuveiro do quarto meio entupido, com o jato todo torto. Bom ar split. Café da manhã razoável. Portão de entrada você tem que abrir por conta própria. Muito bem localizada em um imóvel muito bonito
Stayed 1 night in Jan 2020

10/10 Excellent

Carlos R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aprazível!!

Muito bem localizado, prédio bem conservado, estadia muito confortável.
Stayed 1 night in Dec 2019

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019