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Casablanca Center Hotel

Property class: 3.5

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Photo gallery for Casablanca Center Hotel

Exterior
Meeting facility
Restaurant
Exterior
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Rua General Osório, 28 - Centro, Petrópolis, RJ, 25620-160
  • Place, Imperial Museum
    ‪10 min walk‬
  • Place, Cathedral of Saint Peter of Alcantara
    ‪11 min walk‬
  • Place, Crystal Palace
    ‪13 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪69 min drive‬

Room options

View all photos for Standard Suite

Room

Standard Suite

8.6 out of 10
Excellent
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Deluxe Room

Room

Deluxe Room

8.8 out of 10
Excellent
(26 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

About the neighborhood

Petrópolis

Located in Historic Center, Casablanca Center Hotel is adjacent to Vale do Paraíba and within a 10-minute stroll of Piabanha River. This 74-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Liberty Square - 5 min walk - 0.3 miles
  • Imperial Museum - 10 min walk - 0.6 miles
  • Cathedral of Saint Peter of Alcantara - 11 min walk - 0.6 miles
  • Bohemia Brewery - 11 min walk - 0.6 miles
  • Crystal Palace - 13 min walk - 0.7 miles

Getting around

  • Jardim Primavera Station - 35 min drive
  • Rio de Janeiro International Airport (GIG) - 75 min drive

Restaurants

  • ‪Churrascaria Majórica - ‬4 min walk
  • ‪Casa D'Angelo - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Quiosque do Café - ‬5 min walk
  • ‪Toni's - ‬2 min walk

About this property

Casablanca Center Hotel

Casablanca Center Hotel features free WiFi in public areas, meeting rooms, and an arcade/game room. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free newspapers and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Safes and desks are other standard amenities. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 12 floors

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Casablanca Center Hotel Petropolis
Casablanca Center Hotel
Casablanca Center Petropolis
Casablanca Center Hotel Petropolis, Brazil
Casablanca Center Hotel Hotel
Casablanca Center Hotel Petrópolis
Casablanca Center Hotel Hotel Petrópolis

Frequently asked questions

Is free cancellation available at Casablanca Center Hotel?

Casablanca Center Hotel offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see around Casablanca Center Hotel?

This hotel is situated in Historic Center, just steps from Vale do Paraíba, and within a 10-minute walk of Liberty Square and Petropolis Wax Museum. You'll also find Palace of Grão-Pará and Imperial Museum less than a mile away.

Will I be able to park at Casablanca Center Hotel?

No, this hotel doesn't offer parking.

Does Casablanca Center Hotel feature a casino?

No, Casablanca Center Hotel doesn't have a casino.

Is there an indoor pool at Casablanca Center Hotel?

No, there is no indoor pool at this hotel.

Is Casablanca Center Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar/lounge plus some guestrooms include a mountain view and a minibar.

Are there hot tubs at Casablanca Center Hotel?

No, there isn't a spa tub at this hotel.

Does Casablanca Center Hotel feature a restaurant that includes a breakfast menu?

Casablanca Center Hotel offers free buffet breakfast each morning though there is no restaurant.

Will Casablanca Center Hotel allow pets to stay free of charge?

No, pets aren't allowed at Casablanca Center Hotel though service animals are welcome.

Are there connecting rooms at Casablanca Center Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casablanca Center Hotel?

The closest major airport to Casablanca Center Hotel is Rio de Janeiro International Airport (GIG), which is about 21.2 mi away. Another top airport is Rio de Janeiro (SDU-Santos Dumont), which is around 27.6 mi away.

Can I book a room with a balcony at Casablanca Center Hotel?

No, you won't find guestrooms with balconies at Casablanca Center Hotel.

Casablanca Center Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 299 out of 602 reviews
Rating 8 - Good. 181 out of 602 reviews
Rating 6 - Okay. 69 out of 602 reviews
Rating 4 - Poor. 29 out of 602 reviews
Rating 2 - Terrible. 24 out of 602 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel casablanca center

Excelente hotel, super recomendo
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, but it is well maintained. The staff is very accommodating and courteous. The hotel is very clean, all areas of it. The rooms are large, roomy, and clean, especially the bathrooms. One of the most important comments we can make about this property is that it is very close, and we mean close, to all major museums and attractions, walking distance. My wife and I travel to Brazil at least twice per year, and we decided that in our March trip, we will come back to Petropolis, and without a doubt we will be staying again in this hotel.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal

Atendeu as expectativas
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Já me hospedei lá algumas vezes, pois a localização é perfeita. Bem central, é possível ir a todos os pontos turísticos a pé. O café da manhã é muito bom.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Alocalização é muito boa, as instalações também, porém achei que a limpeza do quarto e das roupas de cama deixaram a desejar. Café da manhã satisfatório e funcionarios simpaticos e dispostos.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Positivos: Quarto limpo, bonito e confortável. Ducha excelente. Funcionários simpáticos. Negativos: não tem estacionamento. 20 vagas para 70 quartos. Precisa deixar na rua, o que gera custo e deixa o seu carro exposto. Meu carro ficou arranhado, inclusive. Além disso, as janelas mesmo trancadas, é possível abri-las. Para um quarto onde eu informei que uma criança de 4 anos tb dormiria, achei muito ruim. Café da manhã mediano. Particularmente, não gostamos. Enfim, para dormir apenas ok, mas para ter uma experiência bacana, já fui em melhores em Petropolis na mesma faixa de preço.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A única coisa ruim é a falta da garagem por ser bem no centro não tem lugar para estacionar.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia boa, quartos enormes. Hotel muito bem localizado. Sem disponibilidade de estacionamento. Café da manhã demora muito para repor os itens, tendo que ficar pedindo a todo instante pois sempre acaba algo. As xícaras do café não estavam bem lavadas. Para estadia ser perfeita só faltou mesmo uma limpeza mais minuciosa na parte dos iten usados para o café da manhã. Os funcionários estão de parabéns pelo atendimento e suporte.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Atendimento inicial sem acolhimento e empatia,faltou o controle da TV no quarto ,que foi solucionado somente pela equipe da noite,porta do banheiro com defeito luzes central e do abajour direito não acende, mas o tenho que elogiar o café da manhã muito bom ,Atendimento da reposição do café muito boa.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
A localização deste hotel é muito boa e central. Os quartos são de bom tamanho, camas grandes, porém os lençois e toalhas merecem renovação. Da mesma forma, a manutenção em geral deveria ser melhorada. Encontramos em um dos quartos o vaso sanitário praticamente solto (bastante perigoso para uso), num dos banheiros , a água quente não funcionou. A funcionária que nos atendeu no check-in foi muito cordial, porém era uma só para dar conta de quem entrava, saia e outras demandas. Por conta disso, demoramos no mínimo 30 minutos para conseguirmos acesso aos quartos. Café da manhã bom.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Café da manhã sem reposição de alimentos. Falta de explicação clara e educada de funcionários no serviço de recepção ao hóspede. Não teve limpeza em um dos dias em que fiquei hospedada no quarto.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
O chuveiro não estava funcionando. Em pleno inverno de Petrópolis tive que tomar banho frio. A promessa sempre era que ia resolver. Não resolveu. Fiz contato com a gerência por meio de whatsapp e nada foi resolvido. Nem responderam. O café da manhã é simples, mas com poucos funcionários para fazer andar bem o café da manhã.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Dia frio e sem água quente no apartamento Ao questionar recepção varias solicitações para que o chuveiro fosse desligado e aguardasse cada vez mais tempo sem solução. Não houve água quente durante a noite toda Café da manhã ruim e com utensílios sujos, pratos molhados! Não desejamos retornar
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
As meninas da recepção da parte do dia, Bruna e Raquel, são maravilhosas! Educadas, prestativas, bem humoradas! Obrigada pela excelente recepção, meninas! Vocês fazem toda a diferença! Já a recepção da parte da noite não é agradável. O hotel ficou sem água quente, a noite, no frio de Petrópolis. E o recepcionista da noite não foi muito agradável e muito menos simpático quando pedi informações sobre o reparo (eu tinha acabado de chegar da rua e queria tomar banho). A cama de casal são duas de solteiro juntas, o que torna um pouco desconfortável.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel com excelente localização
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhosa, aconchegante,
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel espaçoso. Limpo e organizado. Café bom. Bem localizado.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
O hotel fica bem no centro, o que facilita a caminhada ao Museu Imperial. O hotel é bem antigo, bastante de safado, precisando de uma reforma e melhor manutenção. O estacionamento fica em um prédio do outro lado da rua, como vagas limitadas. Não achei um bom custo benefício, a não ser pela localização central.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi ótimo! Todos os funcionários foram muito prestativos e educados. O café da manhã era muito gostoso e variado. A localização é ótima. O que posso deixar de sugestão para melhoria é renovar as TVs dos quartos para smart TVs.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Fiquei hospedado em quarto dito como luxo, porém, a tampa do vaso sanitário, além de improvisada ( não era do tipo do vaso ) estava em péssimo estado de conservação; Pouquíssimas tomadas no quarto; O quarto necessita de pintura; Necessita de mais um elevador, pois no horário de pico é insuficiente.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Achei o hotel muito bom! Gostei do tamanho do quarto, da limpeza, do staff, do banheiro, das roupas de cama e banho e da localização. Fiz tudo a pé! Da rua Teresa ao Palácio de Cristal e a Catedral. Petrópolis é muito agradável para caminhar tanto de dia quanto à noite. Voltaria a me hospedar neste hotel outras vezes se necessário.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Funcionários não foram atenciosos e tive problemas com o a porta do quarto.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Não havia lâmpada no abajur e um pouco de limo nos ladrilhos do banheiro.
Stayed 1 night in Jun 2026