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Recent guest reviews

I went to check in and was told the property was sold out. No one had called me and they really didnt seem to care they just told me to find a room somewhere else. Basically they told me it was orbitz fault and not their problem. So after drivibf for 15 hours i had to go find somewhere else to sleep. I hope i wasnt charged

Smoke smelling room and corridors, heater was stuck on in room, linens were not provided for all beds and had to carry them from the front desk after inquiring. Tried to call front desk from 10P to 10:40P - No Answer for help with these issues, gave up and tried to sleep. Later woken by angry man banging on all doors demanding his GF return his sweatshirt (at 230A), last seems to be an electricity problem as night table wall light went on and off various times during the entire night and morning. Overall based on these things, would not stay here again or recommend it.

The front desk staff were pleasant. But the door to my room looked like someone tried to pry it open. You had to slam the bathroom door to get it to shut and the mirror was cracked. The tv remote didn’t work. I requested for my room to be cleaned with fresh towels and that never happened. This was probably the worst hotel I have ever stayed at.

Had two q as seen beds gave us a suite (separate sitting room) two TVs beds were comfy

Clean and well-maintained, and I am supportive of the COVID-19 restrictions put in place. However, check-in was PAINFULLY slow (particularly after 10 hours in the car). Breakfast pickup was super slow, and the person staffing breakfast was NOT wearing her mask properly. Furthermore, the morning front-desk staff were leaning against the counter texting.

My room was very spacious, clean and comfortable. The staff was friendly and the breakfast was good. Location was quiet and I enjoyed a great night of sleep.

The hotel room was fine but i reserved a smoking room only to come to a non-smoking hotel. They shouldn't give you an option if they dont provide an option. I wanted a smoking room & would have made reservations at a hotel that provides smoking

Up to date, staff excellent clean, comfortable i would come back again, breakfast was excellent

Great staff. Clean and comfortable rooms. easy access from interstate

Clean facilities. Staff wss very nice and helpful

This place was better than advertised. After traveling and staying in 4 different hotels i will be making sure i book a Holiday Inn suites everytime now

Great price and it’s clean also smell fresh clean. I really liked the hot breakfast with wide variety with hot cinnamon bun . Will definitely come back again . Nice indoor swimming pool .

Very good hotel. Would definitely prefer to stay again...

Will stay there again. Nice location. Close to interstate 95.

Hotel was nice, breakfast was very good. We did have to go down and ask for another room because the remote control window blind was not working. The floor in the second room could have used a good vacuuming before we were checked into it.

S Crater Rd Petersburg VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Petersburg, an IHG Hotel places you within a 10-minute drive of Old Blandford Church and Farmers Bank. This 104-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 104 rooms feature microwaves, refrigerators, and coffee makers. LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes.


Property features

At Holiday Inn Express Petersburg, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a free kid's club, and coffee/tea in a common area.

Room options

Suite, 1 Queen Bed, Accessible (Roll-In Shower)

1 Queen Bed | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Standard Room, 2 Queen Beds, Accessible (Mobility)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Petersburg, an IHG Hotel

Everyone (15) Couples (7) Business (1) Family (11) Friends (1)
1
Business Business

I went to check in and was told the property was sold out. No one had called me and they really didnt seem to care they just told me to find a room somewhere else. Basically they told me it was orbitz fault and not their problem. So after drivibf for 15 hours i had to go find somewhere else to sleep. I hope i wasnt charged

By on Oct 6, 2021

Review comment responded on Nov 16, 2021

I do apologize that you were not notified earlier of the hotel being at full capacity. Sometimes the reservations that we receive through booking channels do not contain contact information and we are not able to reach out to guests in these events. You were not charged.

1
Family with small children Family

Smoke smelling room and corridors, heater was stuck on in room, linens were not provided for all beds and had to carry them from the front desk after inquiring. Tried to call front desk from 10P to 10:40P - No Answer for help with these issues, gave up and tried to sleep. Later woken by angry man banging on all doors demanding his GF return his sweatshirt (at 230A), last seems to be an electricity problem as night table wall light went on and off various times during the entire night and morning. Overall based on these things, would not stay here again or recommend it.

By on Mar 2, 2021

1
Business Business

The front desk staff were pleasant. But the door to my room looked like someone tried to pry it open. You had to slam the bathroom door to get it to shut and the mirror was cracked. The tv remote didn’t work. I requested for my room to be cleaned with fresh towels and that never happened. This was probably the worst hotel I have ever stayed at.

By on Feb 6, 2021

Review comment responded on Feb 18, 2021

I am so sorry you felt that way I wish you would have reached out to me so that I could of made things better. I know we had issues due to the weather but if you are ever in the area please ask for me so I can make things better

5
Family

Had two q as seen beds gave us a suite (separate sitting room) two TVs beds were comfy

By on Jan 4, 2021

Review comment responded on Jan 7, 2021

Dear Valued Guest, Thank you so much for your positive feedback and for choosing our hotel.

3
Family Family

Clean and well-maintained, and I am supportive of the COVID-19 restrictions put in place. However, check-in was PAINFULLY slow (particularly after 10 hours in the car). Breakfast pickup was super slow, and the person staffing breakfast was NOT wearing her mask properly. Furthermore, the morning front-desk staff were leaning against the counter texting.

By on Sep 28, 2020

4
Family

My room was very spacious, clean and comfortable. The staff was friendly and the breakfast was good. Location was quiet and I enjoyed a great night of sleep.

By , from Maryland on Feb 3, 2020

1
Everyone

By on Feb 1, 2020

4
Everyone

The hotel room was fine but i reserved a smoking room only to come to a non-smoking hotel. They shouldn't give you an option if they dont provide an option. I wanted a smoking room & would have made reservations at a hotel that provides smoking

By on Jan 26, 2020

5
Everyone

Up to date, staff excellent clean, comfortable i would come back again, breakfast was excellent

By on Jan 26, 2020

5
Everyone

Great staff. Clean and comfortable rooms. easy access from interstate

By on Oct 7, 2019

Holiday Inn Express Petersburg, an IHG Hotel

11979 S Crater Rd, Petersburg, VA 23805
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