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Holiday Inn Peterborough West

4.0 out of 5.0

Recent guest reviews

Always a pleasure to stay at this hotel. The staff are always pleasant and very helpful. Rooms are always well maintained. Most of all the front of house staff at reception are the best around and always happy to welcome their guests with a friendly smile and nothing is too much trouble. Charlie and her team are a credit to the holiday inn group. Top marks.

Alan was absolutely amazing!! He is the barman at the hotel and he is not only beautiful, he was an amazing guy! He was mopping the floors and taking abuse from customers and I happily intervened. The hotel was gorgeous, Alan deServes immense praise for his contributions to the industry

Spire Elite, no upgrade when rooms were available (I checked). Also given a room with an adapted bathroom. Preference is an upper floor room away from the lift, got a ground floor room? Room itself was new and modern. Don't generally stay here as it is expensive.

Stayed here for 2 nights on business. Easy to find with plenty parking . Staff were very friendly and helpful . There was a wedding on the go but plenty staff on go so no waiting . Bedroom was good , comfortable with free water and chocolate bar . Breakfast was ok .

Repost: Previously Reviewed 7 October 2010 I am a regular at this hotel, and the reason I keep coming back is solely down to the warm, friendly & very helpful staff who make me feel more at home than any place I have ever stayed. There is a very positive ethos throughout the entire hotel. Although my main interaction is with the bar/restaurant team and also the receptionists (special praise to Charlene for often going the extra mile!), everyone is so nice and very dedicated. Service is always great and the rooms are always clean. All of the managers and heads of departments should be proud of their teams. I get a smile & a greeting from every single person & can't ask for anything more... ("v)

Hurrah for Executive upgrades. If anyone has a doubt the extra levels are so worth it. The room location was lovely and quiet over looked by trees. The room well appointed. Loved access to Sky TV too. Staff v friendly and helpful. Nice relaxed feeling although hotel was busy with a big reception. Would stay here again if we are in the area

Stayed at hotel for a writing event this weekend. The hotel was clean in all areas both rooms and public areas and the staff were friendly and helpful, even providing me with a sewing kit when I had a wardrobe malfunction. Breakfast was delicious with plenty of options. Was disappointed by the food purchased from the bar, it was okay but not up to the standards set by the breakfast. All in all a good hotel

Came here as we were involved in an writing event held at the hotel. I was surprised at just how good this hotel was. there is a pool bar and events rooms. The breakfast was excellent, staff really helpful and the beds comfortable. I can't wait for next years event.

Nice hotel could only get a standard room as all the other rooms were book, the standard room is still good the difference in room is no dressing gown or slippers, no safe, no biscuits,or mini bar. breakfast is very good most everything you could want there no matter what you like.

10 person business meeting and one night stay in October was comfortable and very good for our visit. Very helpful staff, particularly the business hostess/manager who looked after our every need. Meeting room was well stocked with refreshments and equipment which was great. Rooms very clean, tidy, modern and comfortable. Evening meal was a little disappointing in terms of selection but quality good. Breakfast choice and quality great. Would definitely recommend as a future meeting place for business meetings of all sizes.

Room options

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Standard Room

Full 1 | Sleeps 2

Deluxe Room

Full 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 606 reviews