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Mercure Perth On Hay

4.0 star property
Hotel with a restaurant, steps from St. Mary's Cathedral

Choose dates to view prices

Photo gallery for Mercure Perth On Hay

Outdoor dining
Meeting facility
Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Daily buffet breakfast (AUD 29.5 per person)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
417 Hay Street, Perth, WA, 6000
  • Place, Royal Perth Hospital
    ‪4 min walk‬
  • Place, Hay Street Mall
    ‪7 min walk‬
  • Place, Elizabeth Quay
    ‪9 min walk‬
  • Airport, Perth, WA (PER)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

7.8 out of 10
Good
(26 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Perth

Located in Perth Central Business District, Mercure Perth On Hay is next to popular attractions like St. Mary's Cathedral and Perth Concert Hall. This 4-star hotel has 126 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Royal Perth Hospital - 4 min walk - 0.3 miles
  • Perth Mint - 4 min walk - 0.3 miles
  • Hay Street Mall - 7 min walk - 0.4 miles
  • Elizabeth Quay - 9 min walk - 0.5 miles
  • Murray Street Mall - 9 min walk - 0.5 miles

Getting around

  • Perth Station - 12 min walk
  • Perth Airport (PER) - 18 min drive

Restaurants

  • ‪Westin Executive Lounge - ‬2 min walk
  • ‪The Haven Lounge - ‬3 min walk
  • ‪Bench Espresso - ‬3 min walk
  • ‪Offshoot Coffee - ‬3 min walk
  • ‪Grosvenor Hotel - ‬3 min walk

About this property

Mercure Perth On Hay

Hotel with a restaurant, steps from St. Mary's Cathedral
Guests of Mercure Perth On Hay enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Self parking is offered for AUD 35 per night. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include express check-out and a banquet hall.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (1,981 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Frequently asked questions

Is free cancellation available at Mercure Perth On Hay?

Mercure Perth On Hay provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Mercure Perth On Hay?

As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Mercure Perth On Hay on Oct 26, 2025 start from $132.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Mercure Perth On Hay?

This hotel is situated in Perth Central Business District within a short 7-minute walk of Hay Street Mall and also 12 minutes on foot from Elizabeth Quay. You'll also find RAC Arena and Kings Park and Botanic Garden within a short drive.

Will I be able to park at Mercure Perth On Hay?

Yes, secured parking is offered for AUD 35 per night. Though parking is limited, accessible parking is also available.

Does Mercure Perth On Hay feature a casino on the premises?

No, Mercure Perth On Hay doesn't have a casino.

Will I find an indoor pool at Mercure Perth On Hay?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Perth On Hay?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a restaurant and concierge services.

Are there hot tubs at Mercure Perth On Hay?

No, this hotel doesn't have a spa tub.

Does Mercure Perth On Hay have a restaurant with a breakfast menu?

Yes, Mercure Perth On Hay serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mercure Perth On Hay allow pets to stay for free?

No, pets aren't allowed at Mercure Perth On Hay though service animals are welcome.

Are there connecting rooms at Mercure Perth On Hay?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Mercure Perth On Hay?

The closest major airport to Mercure Perth On Hay is Perth Airport (PER), which is 7.4 mi away (18 minutes by car).

Can I book a room with a balcony at Mercure Perth On Hay?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Reviews

Mercure Perth On Hay Reviews

8.0

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 1005 reviews
Rating 8 - Good. 420 out of 1005 reviews
Rating 6 - Okay. 154 out of 1005 reviews
Rating 4 - Poor. 53 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

Reviews

10/10 Excellent

Ruya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and was in a good area close to lots of activities
Stayed 3 nights in Jul 2025

6/10 Okay

Took Tai

Traveled with partner
Advantages: Good location and spacious room. Disadvantages: Poor management of hotel facilities. Shower by standing in bathtub with clogged drain, which was unacceptable. Cleaners incompetent and failed to carry out their job. Returned to room in evening and had to alert duty receptionist, which showed lack of cleaning supervision. Check out staff requires better training.
Stayed 5 nights in Jul 2025

6/10 Okay

Ngan Ying Eva, Rowland Heights

Traveled with partner
Disliked: Amenities
The bathtub looks dirty. Some black spots on the bathtub.
Stayed 4 nights in Jul 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rather convenient location to walk cbd Perth. Only downside is shower had a bath?
Stayed 3 nights in Jun 2025

8/10 Good

Isla

Traveled with partner
Liked: Amenities, property conditions & facilities
Great value for money. Huge room, and buffet breakfast was included and had great variety. Reception staff were very friendly and the check in/check out process was super easy!
Stayed 2 nights in Jun 2025

6/10 Okay

Dayna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Mercure on Hay is a convenient location. Staff great on arrival and not to far to walk into town. Good restaurant available downstairs. Rooms need a revamp but old and tired looking. Didn't like I got charged an additional $40 at check-out for paying using a credit card and got told it was a booking fee from Expedia. Thankfully the checkout clerk advised that was incorrect and refunded it. If he wasn't there we wouldn't have known and been charged the extra.
Stayed 1 night in Jun 2025

6/10 Okay

Chris

Stayed 1 night in May 2025

6/10 Okay

Darren

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were excellent, friendly and helpful. the outside envirnoment was unsafe at times with drunks and people sleeping rough.
Stayed 6 nights in Apr 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Staff went above to give great service. Is getting quite old but furnishings are new. Pizzas were very tasty & happy hour was great. Location is great.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Stayed 5 nights in Apr 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Madelaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not fault anything about my stay. I only wish I had been staying for longer. The room was immaculate and the staff were very helpful. Thank you.
Stayed 1 night in Apr 2025

4/10 Poor

Adrian

Disliked: Staff & service, amenities, property conditions & facilities
Not sure how a room is sold to customers where the cold water to the shower does not work. It then begs the question as to if the shower was cleaned prior to my arrival. Was advised it would be fixed…wasn’t. Two nights with no shower facilities in a 4 Star Hotel….
Stayed 2 nights in Apr 2025

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to check in and was greeted from an amazing guy behind the desk who showed us how to use the kiosk to check in, absolutely great service, didnt catch his name tho. Loved how convenient the hotel was for us as we enjoyed dinner at kickn in seafood place. The morning buffet breakfast was also really delicious.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Stayed 1 night in Apr 2025

6/10 Okay

Anthony

Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

peter, perth

Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Really helpful and accomodating.
Stayed 1 night in Apr 2025

4/10 Poor

Chris

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Very Disappointing Hotel Stay

My room was in extremely poor condition. Although management claimed that renovations were underway, I saw no evidence of this. The bathroom was particularly unhygienic—the bathtub was dirty and stained, while the floor tiles’ grout, which should have been light grey, was nearly black. Several fittings were loose on the walls, and the shower tap was loose, allowing water to enter into the wall. On the first day of our stay, my wife suffered from food poisoning and required medical attention from a nurse. As compensation, the hotel offered us six complimentary breakfasts. However, given our experience, we were unwilling to risk further illness and chose to dine elsewhere instead. Additionally, we prefer having breakfast in our room, but this hotel does not offer in-room breakfast service, which was an inconvenience. Overall, our experience was disappointing, and we expected a much higher standard of cleanliness and service.
Stayed 5 nights in Mar 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! AWESOME STAFF!
Stayed 2 nights in Mar 2025

6/10 Okay

William

Liked: Staff & service
Our stay at the Mercure was ok - a very old building - no microwave - drinking glasses, cutlery and plates in the room - Loved the buffet breakfast but the other meals were poor options and size of meals were very small - The staff were very friendly
Stayed 2 nights in Mar 2025

6/10 Okay

bradley

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
no parking shower head very loose - had to lock in place myself bathroom very dated air conditioning quite noisy
Stayed 2 nights in Mar 2025