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Mercure Perth On Hay

4.0 star property

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Photo gallery for Mercure Perth On Hay

Exterior
Balcony
Bar (on property)
In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
417 Hay Street, Perth, WA, 6000
  • Place, Hay Street Mall
    ‪7 min walk‬
  • Place, Elizabeth Quay
    ‪9 min walk‬
  • Place, Murray Street Mall
    ‪9 min walk‬
  • Airport, Perth, WA (PER)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(29 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Perth

Located in Perth Central Business District, Mercure Perth On Hay is next to popular attractions like St. Mary's Cathedral and Perth Concert Hall. This 4-star hotel has 126 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Perth Concert Hall - 3 min walk - 0.2 miles
  • Royal Perth Hospital - 4 min walk - 0.3 miles
  • Hay Street Mall - 7 min walk - 0.4 miles
  • Elizabeth Quay - 9 min walk - 0.5 miles
  • Murray Street Mall - 9 min walk - 0.5 miles

Getting around

  • Perth Station - 12 min walk
  • Perth Airport (PER) - 18 min drive

Restaurants

  • ‪Cucina on Hay - ‬3 min walk
  • ‪Westin Executive Lounge - ‬2 min walk
  • ‪Grosvenor Hotel - ‬3 min walk
  • ‪Dôme - ‬2 min walk
  • ‪The Haven Lounge - ‬3 min walk

About this property

Mercure Perth On Hay

Guests of Mercure Perth On Hay enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Self parking is offered for AUD 35 per night. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include express check-out and a banquet hall.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Housekeeping is available on request.

Similar properties

Exterior
Novotel Perth Langley
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 1,002 reviews
$116 nightly
The price is $128
Mar 15 - Mar 16
Total with taxes and fees
Novotel Perth Langley

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (1,981 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Frequently asked questions

Is free cancellation available at Mercure Perth On Hay?

Mercure Perth On Hay provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to see around Mercure Perth On Hay?

This hotel is situated in Perth Central Business District, just steps from Perth Concert Hall and Central Law Courts, and within a short walk of Perth Mint. You'll also find Elizabeth Quay and RAC Arena within a short drive.

Is there parking available at Mercure Perth On Hay?

Yes, secured parking is offered for AUD 35 per night. Though parking is limited, accessible parking is also available.

Does Mercure Perth On Hay feature a casino on the premises?

No, Mercure Perth On Hay doesn't have a casino.

Will I find an indoor pool at Mercure Perth On Hay?

No, there is no indoor pool at this hotel.

Is Mercure Perth On Hay a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a restaurant and concierge services.

Are there hot tubs at Mercure Perth On Hay?

No, this hotel doesn't have a spa tub.

Does Mercure Perth On Hay have a restaurant with a breakfast menu?

Yes, Mercure Perth On Hay serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mercure Perth On Hay allow pets to stay for free?

No, pets aren't allowed at Mercure Perth On Hay though service animals are welcome.

Does Mercure Perth On Hay have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Mercure Perth On Hay?

The closest major airport to Mercure Perth On Hay is Perth Airport (PER), which is 7.4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Mercure Perth On Hay?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Mercure Perth On Hay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 413 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was always clean by the time I returned from my day out.
Stayed 5 nights in Nov 2025

6/10 Okay

david

Liked: Staff & service, amenities
A bit rough round the edges. USB power points didnt work. Some dirty marks in bathroom needed cleaning. Toilet in reception out of action for 24 hrs due to poo 💩 all over the floor - is it residents only toilet? Bar staff and reception staff very friendly. Food and beer good. Good location near coffee bars and mini markers.
Stayed 5 nights in Nov 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
The staff were great despite it being a very busy time for them with Ashes Test Match going on. Check-in was very smooth and the room was perfect for my needs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 2 nights in Nov 2025

8/10 Good

Alastair

Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
The hotel is old but comfortable. Walking distance to everything. The house keeping could be better. We were left with no toilet paper or soap on two days. The staff were very friendly and helpful though. Overall a good stay.
Stayed 6 nights in Nov 2025

8/10 Good

Kailash

Liked: Staff & service, amenities
Bathroom for room 815 was not cleaned well before check in. There was some scum and dirt in the walls, and soap resudual stains as well.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jenny

Stayed 1 night in Oct 2025

6/10 Okay

Joan

Traveled with family
Liked: Cleanliness, staff & service
Very overpriced for facilities offered. I received a parking fine because parking at hotel was full. Room was clean.
Stayed 1 night in Oct 2025

6/10 Okay

Claire

Stayed 3 nights in Aug 2025

2/10 Terrible

Angelique

Disliked: Cleanliness
Glasses and cups in room were not washed properly. Some staff seemed to care very little. Carpet dusty. Bathroom worn and dated.
Stayed 3 nights in Aug 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was clean and tidy and comfortable. The meals were not up to expectation, had lunch and dinner there. Service was quite poor for drinks, coffees and meals. Had to wait for long times to get served. We didn’t bother having breakfast there and went elsewhere.
Stayed 1 night in Sep 2025

8/10 Good

Rikhard

Stayed 3 nights in Sep 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Shane

Disliked: Property conditions & facilities

Renovate or Detonate

The room was over priced by $110/night The sofa foot was fixed , but the block off wood stuck out 75mm to 100mm just enough to stub your toes on.the bathroom was well dated. No vanity / cupboard storage. The light fitting over where your suitcase is stored was completely smash so you couldn't see inside the suitcase.
Stayed 5 nights in Sep 2025

8/10 Good

Kerrie

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Tanks for a most pleasant night. The overnight stay was great, we thoroughly enjoyed it .
Stayed 1 night in Sep 2025

8/10 Good

Rob

Stayed 3 nights in Aug 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2025

6/10 Okay

Ritesh

Stayed 4 nights in Aug 2025

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are getting old and tired but the restaurant was good and the staff were lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Mandeep

Stayed 2 nights in Aug 2025

4/10 Poor

Gregory Frank, Newtown

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are extremely run down and very basic. Everything is clearly on the cheap and nasty side. Stained couches, bath tubs flaking paint, dirty stained refrigerator. The toilet paper supplied was worse than the Perth public toilets. The food buffet was good.
Surface of the bath peeling off
Dirt and stains of refrigerator
One of the main stains on the couch
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of good options available and a comfy bed, what more could you ask for. ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Aug 2025

4/10 Poor

Andrew

Business traveler
Disliked: Staff & service, property conditions & facilities

Tired rooms, especially bathrooms. Poor value

This hotel is really tired and is situated in the 'ghetto' end of Perth. I had to change room because there was only a trickle of water from the shower (and no temp control). And when I tried to report it, the phone was faulty. Bathrooms and fittings are original (1985). For the price they charge, its an awful option. Never again
Stayed 2 nights in Aug 2025