When we checked in we were happy with the customer service. The young man was polite and friendly. Checking in Guests must pay a compulsory cash deposit of $250.00 per stay. Extra fees The fees and deposits listed below will be charged at the time of service, check-in, oret in public areas: AUD 15 per day (rates may vary) Early check-in fee: AUD $10 Per Hour Late check-out fee: AUD $10 Per Hour till 12. Crib (infant bed) fee: AUD 10.00 per night This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax Our room was OK just filthy, dirty dishes in dishwasher, queen bed was uncomfortable and our bathroom and separate toile had no fan. Our room was surrounded by rooms that were getting maintenance work so it was pretty noisy until about 8pm. When checking out customer service was terrible and extremely slow. We had to wait 15 minutes for housekeeping to check and see our room was clean and nothing was damaged. During our wait she wasn't friendly, clearly had no people skills and no experience. Not happy
Located in East Perth, Starwest Apartments Alderney on Hay is within a 10-minute walk of popular sights such as Perth Mint and WACA. This 4-star hotel has 62 rooms and welcomes guests with a coffee shop/café, an indoor pool, and free in-room WiFi.
You can sip a beverage at the coffee shop/café.
The 62 air-conditioned accommodations feature kitchens and balconies, and there's space to spread out with living rooms and dining areas. LED TVs come with DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Washers/dryers, coffee makers, and safes are also standard. Housekeeping is available on request.
Guests of Starwest Apartments Alderney on Hay enjoy features like an indoor pool, free WiFi in public areas, and express check-out. Free parking is included with your stay. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. Additional amenities include laundry facilities and a convenience store.