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Mercure Perth On Hay

4.0 star property
Hotel with a conference center, steps from St. Mary's Cathedral

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Photo gallery for Mercure Perth On Hay

Exterior
City view from property
Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
417 Hay Street, Perth, WA, 6000
  • Royal Perth Hospital
    ‪5 min walk‬
  • Hay Street Mall
    ‪7 min walk‬
  • Elizabeth Quay
    ‪12 min walk‬
  • Perth, WA (PER)
    ‪18 min drive‬

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Room options

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room, 3 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room, 1 King Bed, Accessible, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

Perth

Located in Perth Central Business District, Mercure Perth On Hay is next to popular attractions like St. Mary's Cathedral and Perth Concert Hall. This 4-star hotel has 126 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Perth Mint - 4 min walk - 0.3 miles
  • Royal Perth Hospital - 5 min walk - 0.3 miles
  • Hay Street Mall - 7 min walk - 0.4 miles
  • Murray Street Mall - 9 min walk - 0.5 miles
  • Elizabeth Quay - 12 min walk - 0.7 miles

Getting around

  • Perth Station - 12 min walk
  • Perth Airport (PER) - 18 min drive

Restaurants

  • ‪Bench Espresso - ‬3 min walk
  • ‪Haven Lounge - ‬3 min walk
  • ‪Firewater Grille - ‬2 min walk
  • ‪Offshoot Coffee - ‬3 min walk
  • ‪Dôme Cafà - ‬2 min walk

About this property

Mercure Perth On Hay

Hotel with a conference center, steps from St. Mary's Cathedral
Guests of Mercure Perth On Hay enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Self parking is offered for AUD 35 per night. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include express check-out and a banquet hall.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Housekeeping is available on request.

Languages

English, French, Japanese, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (1,981 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Frequently asked questions

Is free cancellation available at Mercure Perth On Hay?

Mercure Perth On Hay provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Mercure Perth On Hay?

As of May 2, 2025, prices found for a 1-night stay for 2 adults at Mercure Perth On Hay on May 11, 2025 start from $118.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Mercure Perth On Hay?

This hotel is situated in Perth Central Business District within a short 7-minute walk of Hay Street Mall and also 12 minutes on foot from Elizabeth Quay. You'll also find RAC Arena and Kings Park and Botanic Garden within a short drive.

Will I be able to park at Mercure Perth On Hay?

Yes, secured parking is offered for AUD 35 per night. Though parking is limited, accessible parking is also available.

Does Mercure Perth On Hay feature a casino on the premises?

No, Mercure Perth On Hay doesn't have a casino.

Will I find an indoor pool at Mercure Perth On Hay?

No, there is no indoor pool at this hotel.

Is Mercure Perth On Hay good for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a restaurant and concierge services.

Does Mercure Perth On Hay have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Perth On Hay have a restaurant with a breakfast menu?

Yes, Mercure Perth On Hay serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mercure Perth On Hay allow pets to stay for free?

No, pets aren't allowed at Mercure Perth On Hay though service animals are welcome.

Are there connecting rooms at Mercure Perth On Hay?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Mercure Perth On Hay?

The closest major airport to Mercure Perth On Hay is Perth Airport (PER), which is 7.4 mi away (18 minutes by car).

Can I book a room with a balcony at Mercure Perth On Hay?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Mercure Perth On Hay Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 427 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

MICHAEL ANDREW

Disliked: Cleanliness, amenities, property conditions & facilities
Very old; there are more affordable options. 5–6 drink bottles of trash were discovered beneath the bed. The conditions of the hair and soup mount to the bathroom were vacant. The halls are really odorous. The staff's friendliness did not surprise me.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good much obligex
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Traveled with partner
Liked: Staff & service
Noisy rooms are a bit outdated
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, amenities
For a old building. Was plesant
Stayed 3 nights in Jan 2025

8/10 Good

Micah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Sherylee

Stayed 4 nights in Dec 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Brett Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Heidi

Stayed 4 nights in Nov 2024

4/10 Poor

Selina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cleaned to an ok standard but is in need of updating. The restaurant is very slow service with below average food and high prices but the breakfast is really good. The service is awful!! 24 hour reception took 27 calls prior to answering and was then told to come to reception to collect extra coffee/sugar because only one staff on duty. Check in and check was simple and efficient using self check in. Far too highly priced even for NYE for condition and service levels.
Stayed 1 night in Dec 2024

6/10 Okay

Gene

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The most disappointing thing about our stay was that they had acknowledged my request for adjoining rooms, as I was travelling with my elderly mum, back in August. Turning up for check-in I'm told by the manager that they'd overbooked and we could either have cheaper adjoining rooms with no balcony, or 2 separate rooms with balconies. I would think that once the hotel acknowledges your request for a specific room type, they would then reserve it for you. If it's the case where they're unable to reserve the room, then at the very least to inform us prior to arrival that they can't honour the request. After a heated exchange with the manager who decided that my 73 year old mum was accusing him of cheating us, to which he threatened to cancel our booking altogether, I de-escalated the situation, with him finally upgrading our rooms to King with balconies side by side and free breakfasts. So although the solution was favourable to us in the end, it was unfortunate to have travelled all the way we did to encounter this issue on check-in. It did leave a sour taste when having any interaction with the staff. The rooms themselves were dated and in need of renovations. Stains in the toilet, a constantly running cistern, a quarter panel bathtub shower which sprayed water everywhere. The balcony door was broken and unable to be locked. The air conditioner had a mind of its own and was either freezing cold or blowing hot air. Housekeeping didn't replace used coffee cups. The list goes on
Stayed 3 nights in Dec 2024

6/10 Okay

Nadeeka De

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are not clean enough, good location but expensive parking
Stayed 5 nights in Dec 2024

8/10 Good

Mahendranath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room service and restaurant menu

Stayed 1 night in Dec 2024

10/10 Excellent

Zelma

Stayed 5 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 4 nights in Dec 2024

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Stayed 2 nights in Dec 2024

8/10 Good

James, Somerville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Dec 2024

6/10 Okay

Heather

Stayed 1 night in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just an old property with limited parking spaces.
Stayed 4 nights in Nov 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

We had a one night stay - the staff were friendly, check in was easy, the cafe/restaurant made great coffee! The bathroom was old style, but clean, the bed was super comfy. Our room looked across to a park.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you need

A convenient place to stay in the Perth CBD. The service was great at accommodating my requests. Would stay there again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hayley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking available for all guests Room Service was 1.5 hours late Room smelled of bleach Elevator smelled of smoke Just an awful experience overall Will never return
Stayed 3 nights in Nov 2024