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The hotel website shows photos of stylishly furnished rooms. The actual apartment was more functional than stylish. Clean, spacious and clinical....but definitely lacking in warmth and style. The same can be said of the pick-up service and reception. While efficient, the driver/reception made no attempt to greet and connect with the guests. Considering that the other family in he shuttle was spending some time trying to soothe their child (who was throwing a tantrum and refused to be belted), I thought perhaps the driver could have made some efforts in chatting with us so that we were not waiting in uncomfortable silence. On arrival, one of the rooms was locked and we had to call reception to unlock it. Again everything was done with clinical precision. No smiles, no apologies. We didn't really feel very welcomed here.
What a great surprise. We stayed here at the beginning and at the end of our trip. The place was awesome and spacious. The laundry was so convenient at the end of our trip. Everyone was helpful and courteous. Would recommend this place and would definitely stay again
We stayed 1 night. The apartment was very clean and spacious. The reception is available 24/7 and they offer free shuttle from and to the airport. The customer service was great and they even dropped us of to the Apollo (close by the airport) to be able to pick up our caravan. They didn't ask for extra money or anything, Great apartment by the airport
stayed only one night due flown in midnight flight. called for pickup, arrived within 10 minutes. the hotel is about 7 minutes drive away. the room is clean and parking just outside the unit. if returning to airport, remember to book the shuttle space for the next day to ensure.
To be honest I was very surprised by these apartments. They were spotless, comfortable and had everything we needed. The free airport shuttle is a MAJOR plus ... something I very much appreciated! The beds were super comfy :) The only thing I would like to see are toiletries that aren't wrapped in plastic ;)
Got cold feet when we drove up. Minimal lighting and not a great first impression of the building BUT Reception staff very helpful and apartment spotless and very well kitted out. Add the shuttle back to the airport and you get great value for money.
Organised through Qantas, we were pleasantly surprised by a great stay - the apartment was great - everything perfect. From booking to early check-in to a personalised visit to our apartment, we could not fault this. So close to the airport - this was a bonus we found to be indispensable - all included in a a great rate. Would recommend this group without question.
The whole family, Mom, Dad, grandmother and baby, loved these apartments. We had 2 bedrooms and 2 bathrooms with living space in between. Exceptionally clean and well presented, with everything one could possibly need including washing machine and tumble drier, microwave, stove and dishwasher. It seems a pity to have it all for just one night! There is also a free shuttle service to and from the airport. The staff are friendly and helpful. Can not find fault with anything at all.
Arrived Perth Airport late at night with a one night stay booking at the Airport Apartments by Aurum. On arrive a quick phone call had a pick-up vehicle from the accommodation within five minutes arrive to take me to my overnight accommodation. Check in was quick and easy and then escorted to my room. The accommodation was roomy with an open kitchen lounge and table for six plus a separate bedroom with bathroom. Breakfast pack available for a $10 fee. Everything was worked with tea/coffee and milk already in the room. Next morning I was taken back to the airport for me to take delivery of a hire car. The pick-up and return was complimentary with my one night booking. Staff friendly and helpful. If you arriving late at night I would recommend looking at the Airport Apartments by Aurum.
Myself, my partner and my brother booked a 2x double room at Airport Apartments for one overnight stay after a long haul flight from the UK. It was so simple and stress free. The airport pick-up was seamless and super friendly. The check-in was easy. The gentleman who picked us up personally walked us to our accommodation and helped with the luggage. The accommodation was clean, quiet and comfy. As we were only there for less than 24 hours I was expecting mediocre impersonal service as we were effectively in and out, but this was the complete opposite. When you’re ridiculously tired and totally over travelling one more minute they made the first part of our trip smooth and easy! Nothing was a problem, it’s the little things, thank you.
Located 2.1 mi (3.4 km) from Ascot Racecourse, Airport Apartments by Aurum is within a 10-minute drive of other popular attractions like Crown Perth. This 52-room, 4-star aparthotel has free in-room WiFi along with free self parking and a free airport shuttle.
Start your day off with English breakfast, available for a fee.
Each apartment is air-conditioned and features a kitchen and a balcony or patio, and there's space to spread out with a dining area. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free newspapers.
Guests of Airport Apartments by Aurum enjoy free WiFi in public areas, a meeting room, and express check-out. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include laundry facilities, barbecue grills, and a garden.