I liked the property, but the staff was rude and unwelcoming. We went to the restaurant terrace by the lake and were greeted by very rude waiter who practically yelled at us for not having a reservation. Than he almost laughed at us for not knowing what to do because we were not Ukrainian. For this price I would expect some service, which we did not get.
Edem Resort & SPA is located within a 15-minute drive of Bibrka Church and Svіrzky Castle. This 86-room, 5-star hotel welcomes business and leisure travelers with a private beach, a golf course, and a winery.
Start your day off right with a free cooked-to-order breakfast, served each morning from 8 AM to 11 AM. There are ample dining options with 3 onsite restaurants, including Terrace, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include minibars, safes, and desks. Change of towels is available on request.
Edem Resort & SPA features a private beach, a golf course, and a winery. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for UAH 3900 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this beach hotel include a full-service spa, karaoke, and an indoor pool.
I liked the property, but the staff was rude and unwelcoming. We went to the restaurant terrace by the lake and were greeted by very rude waiter who practically yelled at us for not having a reservation. Than he almost laughed at us for not knowing what to do because we were not Ukrainian. For this price I would expect some service, which we did not get.
