Great location and service. Water could be hotter in the showers
Hampton Inn can do better. I went to the Gym 2 days in a row and no towels both days, my rooms was smelly and lot of humidity, leak noise from other A/C units you can hear at night. Pool was under renovation Great!!!. Great location near to Cordova mall.
The check-in staff were efficient but not very friendly.
Dirty
The hotel was convenient to the airport. Staff were wonderful. The building was old. The entire night you heard doors slamming, people walking by or waiting to get on the elevator that was across from our room. I will not stay at this hotel again.
Very clean
Location
Very clean and even though it was beside the airport, noise was not an issue.
Front desk staff not friendly or helpful. Other guests loud in the hallway outside our door 3-4 am.
Interior is a construction zone. Overpriced for what I got
The maids had bad attitudes didn't have enough face cloths in the hotel so they gave the guest hand towels to take a bath with which was difficult especially when you have toddlers in the hotel. And it happened both days we were there.
The location is great. My only complaint is: there were no curtains on the window, only a shade and the security light from the bank next door was shining so brightly through the window it was difficult to sleep. Room #329
Located in Northeast Pensacola within a 5-minute walk of Pensacola State College, Hampton Inn Pensacola-Airport (Cordova Mall Area) is within a 15-minute stroll of Cordova Mall. This 126-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.
42-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
At Hampton Inn Pensacola-Airport (Cordova Mall Area), guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, coffee/tea in a common area, and express check-out.
Great location and service. Water could be hotter in the showers
Hampton Inn can do better. I went to the Gym 2 days in a row and no towels both days, my rooms was smelly and lot of humidity, leak noise from other A/C units you can hear at night. Pool was under renovation Great!!!. Great location near to Cordova mall.
The check-in staff were efficient but not very friendly.
Dear Beverly, Thank you for staying at Hampton Inn Pensacola Airport (Cordova Mall Area). We appreciate the high marks you gave us but sounds like we have room for improvement. We'll remind our team members about our standards for welcoming guests, and we hope you'll notice the difference the next time you stay with us.
Dirty
Dear Lynne, We appreciate your constructive feedback. Our goal is always to provide an exceptional experience for our guests, and we regret that your stay did not meet your expectations or our own. We will discuss your report with housekeeping to ensure it does not occur again. Thank you for reaching out, and we wish you all the best in your future travels.
The hotel was convenient to the airport. Staff were wonderful. The building was old. The entire night you heard doors slamming, people walking by or waiting to get on the elevator that was across from our room. I will not stay at this hotel again.
Thank you for your valuable feedback. Our hotel is older but has been renovated several times. We would have been happy to assign you to a quiet room location had we been notified. I recommend you indicate your preference away from elevators for future hotel reservations. Thank you for the opportunity to earn your business.
Dear Ramon,Thank you for sharing your feedback with us. it's good to know our proximity to Cordova Mall was convenient, However, we sincerely apologize for the inconvenience you experienced during your visit. We'll ensure that guests have an adequate supply of gym towels, and we'll also address the issues in your room. Your comments are important to us and we hope for a chance to deliver a better stay in the future.