Very clean and even though it was beside the airport, noise was not an issue.
Front desk staff not friendly or helpful. Other guests loud in the hallway outside our door 3-4 am.
Interior is a construction zone. Overpriced for what I got
The maids had bad attitudes didn't have enough face cloths in the hotel so they gave the guest hand towels to take a bath with which was difficult especially when you have toddlers in the hotel. And it happened both days we were there.
The location is great. My only complaint is: there were no curtains on the window, only a shade and the security light from the bank next door was shining so brightly through the window it was difficult to sleep. Room #329
Super friendly and helpful staff. Great location near the airport
Loved the continental breakfast, best one I've had to date. I've been using hotels with free breakfast for years as well. Very clean very comfortable and beautiful area
Room had nice bed linens. Hallway carpets needed cleaned.
Staff was really friendly and helpful!! Loved the continental breakfast. Location was ideal for a variety of restaurants.
This was my third time staying at this hotel and it definitely has retained its excellent service, hospitality, and comfort of the rooms. The breakfast was excellent every morning, there was fruit left out for snacking, and I appreciated the breakfast bag to go on the morning I departed. I also enjoyed the fitness room, which was well-appointed with various types of gym equipment.
Very easy going staff, and just enjoyed the hotel.
The black out curtains do not work. The facility looks nice and the staff are pleasant.
The room AIrconditioner Unit was very loud and Noisy. I had to turn it off in order to get some rest. I could also hear the neighbors in the adjoining room.
Nicely cleaned rooms,staff was pleasant and conveniently located :) Love the pillows!
Very nice hotel very place to take your family if you are on vacation in Pensacola
The Location was perfered for a early departue the next morning.
Wonderful stay at the Hampton (airport). Within walking distance to the Cordova Mall. Great staff, clean and nice breakfast. Coffee (fresh) all day. Lindsay
Sraff were very helpful and courteous. Housekeeping needs improvement.
Located in Northeast Pensacola, Hampton Inn Pensacola Airport is a leisurely stroll from sights such as Cordova Mall and Roger Scott Athletic Complex. This 126-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.
Free breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception on select days.
Hampton Inn Pensacola Airport's 126 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.
At Hampton Inn Pensacola Airport, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Very clean and even though it was beside the airport, noise was not an issue.
Front desk staff not friendly or helpful. Other guests loud in the hallway outside our door 3-4 am.
Dear Alex, Thank you for the feedback. We are saddened to hear that you encountered a few issues during your stay and for that, we apologize. We are committed to providing the best hospitality and we'll discuss your comments with our team to ensure everyone receives warm and friendly service. We know we can do better and would love another chance to prove this to you.
Interior is a construction zone. Overpriced for what I got
Dear Reid, We appreciate your patience with our renovations, and we apologize for any inconvenience. Regarding our rates, we work hard to keep them competitive, so we're sorry to hear you felt that was not the case. Please consider staying with us again when the renovations are complete.
The maids had bad attitudes didn't have enough face cloths in the hotel so they gave the guest hand towels to take a bath with which was difficult especially when you have toddlers in the hotel. And it happened both days we were there.
Thank you for leaving us with your comments, and we value your input. It is unfortunate to hear that you had some concerns regarding our housekeeping staff and towel availability, and we will take both of these comments into consideration as we strive to improve. Once again, thank you for taking the time to leave us with your comments, and we wish you all the best in your future travels.
The location is great. My only complaint is: there were no curtains on the window, only a shade and the security light from the bank next door was shining so brightly through the window it was difficult to sleep. Room #329
Dear Rose, It was a pleasure to welcome you during your recent visit. We're thrilled to hear that you appreciated our convenient location. However, we're sorry to learn of any issues you experienced with the lack of curtains. Our team is always available and ready to help find solutions to any problems you may encounter during your time with us. Your feedback allows us the opportunity to continually review and improve guest satisfaction. Thank you for taking the time to share your comments, and we hope that you'll come back and see us again soon.
Super friendly and helpful staff. Great location near the airport
Loved the continental breakfast, best one I've had to date. I've been using hotels with free breakfast for years as well. Very clean very comfortable and beautiful area
Room had nice bed linens. Hallway carpets needed cleaned.
Thank you for your valuable feedback. We hope to welcome you again when your travels bring you back to Pensacola.