2/10 Terrible
Veronica D.
Aug 2, 2021
Worst rental experience to date
I rented this property for a quick 3 night stay. I chose it for its wonderful reviews, balcony views, pretty decor and furnishings. The unit I was given was in fact not this one. We drove 6 hours, checked in, walked into the condo and soon realized that it was not this condo which we had rented. Apparently this condo (1208) was under a maintenance block and no one found it important enough to tell us. Not only were we not given the opportunity to possibly update or even cancel our plans but we were completely blindsided by this whole ordeal. So while this property seems absolutely gorgeous (reason I rented it), we never actually saw it. Not sure why Carrie the host didn’t let us know about the so called maintenance block on this property but unfortunately it was at our expense. Our Portofino experience is unfortunately jaded beyond repair at this point.
Veronica D.
Stayed 3 nights in Jul 2021