We stayed for 4 days& 3 nights and on the 2nd day/night during a really bad storm&realized during the storm the wind driven rain was leaking in because the balcony door frame was bent at the wall frame& open letting in outside air&rain and at the top of the window ~ we put towels everywhere~ telling staff they said if it continued they’d move us to the bay side but by Thurs/fri no rain but lots of outside humid air coming in balcony door frame the A/C never cooled off the room but was traveling with disabled soon didn’t want to move rooms as we had wheelchair and tons with us to move ~ the door was already an issue before we booked the room it didn’t happen during the storm when we were there. Also the staff verified all the balcony doors leaked My son being handicap wanted a room with a view so he could see the ocean and the view was very enjoyable. The hotel was clean. The Otherwise it was an enjoyable trip
Staff was incredibly friendly and helpful! They keep everything cleaned & organized!!! Will stay here again!! Whoop 🙌Whoop 🙌☘️JL
Nice room with a view, good breakfast, easy access to the beach
Very nice
Customer service was excellent! Very helpful! Clean room.
This is are 2nd time staying and we can’t wait to go back! Super pet friendly, which is important to us and everyone that works there is very welcoming and friendly.
This was our first time staying here. We usually stay at another motel for the last 6 years. We have 2 dogs and for us this was a great hotel to stay at. Staff was extremely nice to our dogs and us! We were able to check in early, which was nice. Our bed was very comfortable and room clean. Full breakfast and ice machines saved us about $35 a day. This DEFINITELY is our new hotel when we go to Pensacola Beach!
The location is perfect. Close to good restaurants and right on the beach. Everything was clean in all areas of the hotel. There were a few maintenance issues, like the bathroom door not latching correctly in our room and the elevator button turning off before it was where you summoned it. Overall, it was an excellent stay. All of the employees were very friendly and helpful.
Everything you need in one place. Rooms were tidy and clean. Microwave and fridge in room. Staff were so friendly and helpful. The best and nicest housekeeping. They had a wonderful free breakfast and even put out fresh baked cookies one evening for guests. They are right on the beach in a fantastic location. Very walkable to nearby restaurants and gift shops. Pool towels available and they even have 2 pools in addition to direct beach access. My only complaint is they charge self parking $16.50 daily. Also, the breakfast needs a potato option! Perfect other than that. Looking forward to our next stay there.
Loved it! Booked here for a quick getaway. The property is right on the beach - convenient and fantastic. Our room was clean and spacious. Breakfast was great as were the cookies put out in the evening. The staff was friendly and helpful. This was our first stay, definitely will not be our last.
The hotel personnel are amiable. The Hottel location and the distance to the beach are fantastic.
Comfortable location. Takes four to six hours to get towels for the bathroom. Towels for the beach were hard to come by. Breakfast was good.
Trashy hotel and staff lack luster. I even contacted Hilton about the issues of mold and the all around cleanliness. Being given, nothing but a run around.
We throughly enjoy our stay. It was quiet and right on the beach. We have a family member with mobility issues and he was able to get back and forth from the beach without it taking a toll on him. The staff was absolutely fabulous. They were so nice and accommodating. While checking in we witnessed some hotel guests being rude to the staff and they handled it so well. Our hotel room was clean with a great beach view. I was able to use my digital key which came in more handy than I realized. Thank you for being a pet friendly hotel, they are becoming hard to find. Breakfast was good, it was about what I expected. We came for the beach so I can’t speak on the attractions around but everything was close by and within walking distance. We will be back next year!
Convenient to beach, dining, shopping. Very crowded and AC in room will leave you sleepless in June. Great breakfast if you don’t mind the crowd. Friendly staff.
Located in Plaza Primera, Hampton Inn Pensacola Beach is within a 5-minute walk of Pensacola Beach Beaches and within 15 minutes of other popular attractions like Portofino Boardwalk. This 181-room hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests staying at Hampton Inn Pensacola Beach enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. Self parking is available for USD 15 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
We stayed for 4 days& 3 nights and on the 2nd day/night during a really bad storm&realized during the storm the wind driven rain was leaking in because the balcony door frame was bent at the wall frame& open letting in outside air&rain and at the top of the window ~ we put towels everywhere~ telling staff they said if it continued they’d move us to the bay side but by Thurs/fri no rain but lots of outside humid air coming in balcony door frame the A/C never cooled off the room but was traveling with disabled soon didn’t want to move rooms as we had wheelchair and tons with us to move ~ the door was already an issue before we booked the room it didn’t happen during the storm when we were there. Also the staff verified all the balcony doors leaked My son being handicap wanted a room with a view so he could see the ocean and the view was very enjoyable. The hotel was clean. The Otherwise it was an enjoyable trip
Thank you for your feedback and for choosing to stay with us. We're glad to hear that overall you had a positive experience. If there's anything specific we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another great stay!
Staff was incredibly friendly and helpful! They keep everything cleaned & organized!!! Will stay here again!! Whoop 🙌Whoop 🙌☘️JL
Thank you so much for your glowing review and perfect rating! We're absolutely delighted to hear that you had such a positive experience during your stay with us.Our team takes great pride in providing friendly and helpful service to all our guests, and we're thrilled that you found them to be so accommodating. Maintaining cleanliness and organization throughout our establishment is a top priority, and we're pleased to know that it contributed to your overall satisfaction.We can't wait to welcome you back for another wonderful stay! If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.
Nice room with a view, good breakfast, easy access to the beach
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and found the room comfortable with a nice view. It's great to know that you also enjoyed the breakfast and found the beach access convenient.If there are any areas where you feel we can improve and earn that extra star in your rating, please let us know. Your satisfaction is important to us, and we're always looking for ways to enhance our guests' experience.We appreciate you choosing to stay with us and hope to welcome you back for another great stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out. Thank you for your support!
Very nice
Thank you for the perfect rating! We're delighted to see that you had a satisfactory experience. If you have any specific comments or suggestions in the future, feel free to share them with us. We appreciate your stay and look forward to hosting you again for another great experience.
Customer service was excellent! Very helpful! Clean room.
Dear Mike, Thank you for staying with us and sharing your feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.
This is are 2nd time staying and we can’t wait to go back! Super pet friendly, which is important to us and everyone that works there is very welcoming and friendly.
Thank you for being a returning guest! We're delighted to hear that you've had a great experience with the pet-friendly policy and the friendly staff. We look forward to welcoming you back for your 3rd stay!
This was our first time staying here. We usually stay at another motel for the last 6 years. We have 2 dogs and for us this was a great hotel to stay at. Staff was extremely nice to our dogs and us! We were able to check in early, which was nice. Our bed was very comfortable and room clean. Full breakfast and ice machines saved us about $35 a day. This DEFINITELY is our new hotel when we go to Pensacola Beach!
We're thrilled to hear that you had a positive experience during your first stay at this hotel in Pensacola Beach. It's great to know that the staff was accommodating to your dogs and that you found the early check-in, comfortable bed, and clean room to be enjoyable. Additionally, the full breakfast and ice machines were a plus for your stay.We're honored to become your new hotel choice for future visits to Pensacola Beach, and we look forward to hosting you again. If you ever have more feedback or requests in the future, please don't hesitate to share. Your satisfaction is important to us!
The location is perfect. Close to good restaurants and right on the beach. Everything was clean in all areas of the hotel. There were a few maintenance issues, like the bathroom door not latching correctly in our room and the elevator button turning off before it was where you summoned it. Overall, it was an excellent stay. All of the employees were very friendly and helpful.
Thank you for sharing your feedback about your recent stay. We're thrilled to hear that you found our location perfect, with convenient access to good restaurants and the beach. We're also pleased that you found the hotel to be clean, and we appreciate your understanding regarding the minor maintenance issues you encountered.It's great to know that our employees were friendly and helpful throughout your stay. Your comments are invaluable, and we will work on addressing the maintenance issues you mentioned to ensure a more comfortable and enjoyable experience for our future guests.We look forward to the opportunity to welcome you back for another excellent stay.
Thank you for your feedback, even though it's brief. We value all guest input, and we hope that your next stay with us will exceed your expectations. If you have any specific comments or suggestions in the future, please feel free to share them with us to help us improve our services.
Thank you for sharing your feedback with us regarding your recent stay. We're glad to hear that overall you had an enjoyable trip and that you found the hotel to be clean with a view that your son could enjoy.However, we sincerely apologize for the inconvenience and discomfort you experienced with the balcony door leaking during the storm and the subsequent issues with the air conditioning. Providing a comfortable and hassle-free stay is important to us, and we regret that we fell short in these aspects.Please know that your comments have been shared with our maintenance and housekeeping teams for immediate attention and improvement. We will investigate the issues you mentioned with the balcony door frame and air conditioning to ensure that they are addressed promptly and do not recur in the future.We understand the challenges of moving rooms, especially when traveling with a disabled family member and a lot of belongings, and we apologize for any inconvenience this may have caused.We appreciate your understanding and patience, and we hope that you will consider giving us another chance to provide you with a much-improved experience in the future. If there's anything else we can do to address your concerns or if you would like to discuss your stay further, please feel free to reach out to us directly.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more comfortable stay.