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Chateau Arenal

Property class: 3
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Photo gallery for Chateau Arenal

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Minibar, individually decorated, blackout drapes, free WiFi
Basic Double Room | Minibar, individually decorated, blackout drapes, free WiFi
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
El Castillo, Peñas Blancas, Alajuela, 20213
  • Place, Lake Arenal
    ‪3 min walk‬
  • Place, Butterfly Conservatory
    ‪5 min walk‬
  • Place, Tabacon Hot Springs
    ‪42 min drive‬
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Room options

View all photos for Basic Double Room

Basic Double Room | Minibar, individually decorated, blackout drapes, free WiFi

Basic Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, individually decorated, blackout drapes, free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, individually decorated, blackout drapes, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room

Room | Minibar, individually decorated, blackout drapes, free WiFi

Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Peñas Blancas

Lake Arenal is a short stroll from Chateau Arenal, and other popular attractions like Costa Rica Sky Adventures are within a few miles (5 km). This 16-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Lake Arenal - 3 min walk - 0.2 miles
  • Butterfly Conservatory - 5 min walk - 0.3 miles
  • Tabacon Hot Springs - 42 min drive - 9.1 miles
  • Los Lagos Hot Springs - 52 min drive - 14.3 miles
  • Baldi Hot Springs - 53 min drive - 14.9 miles

Getting around

  • La Fortuna (FON-Arenal) - 40 min drive

Restaurants

  • ‪Shangri-La Gardens - ‬19 min drive
  • ‪Soda La Palma - ‬20 min drive
  • ‪Restaurante Las Palmas - ‬25 min drive
  • ‪Lemnos Wetbar - ‬26 min drive
  • ‪La Mesa de Mamá - ‬4 min walk

About this property

Chateau Arenal

At Chateau Arenal, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby. Other amenities at this hot springs hotel include a hot tub, laundry facilities, and a picnic area.
Guests can expect to find free WiFi. Minibars, coffee makers, and hair dryers are also available. Change of towels is available on request.
An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Books
  • Children's pool
  • Ecotours
  • Games
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Designated smoking areas
  • Renovated guestrooms - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 65
  • Christmas Eve (December 24) Gala Dinner per child: USD 30 (from 6 to 12 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and a security system
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • Onsite safety features include a fire extinguisher and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chateau Arenal Hotel
Chateau Arenal Peñas Blancas
Chateau Arenal Hotel Peñas Blancas

Frequently asked questions

Is free cancellation available at Chateau Arenal?

Chateau Arenal offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see around Chateau Arenal?

This hotel in Peñas Blancas is within a 10-minute walk of Lake Arenal and Butterfly Conservatory. Costa Rica Sky Adventures is also within a driving distance of 2.6 mi.

Will I be able to park at Chateau Arenal?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Chateau Arenal?

Spa services at the hotel include hot stone massages, sports massages, and body wraps.

Does Chateau Arenal feature a casino at the property?

No, Chateau Arenal doesn't have a casino.

Is there an indoor pool at Chateau Arenal?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

What amenities will couples enjoy at Chateau Arenal?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an outdoor pool.

Does Chateau Arenal have a hot tub?

No, there isn't a spa tub at this hotel.

Does Chateau Arenal have a restaurant that serves breakfast?

Yes, Chateau Arenal serves free cooked-to-order breakfasts each morning from its restaurant.

Does Chateau Arenal allow pets to stay for free?

No, pets aren't allowed at Chateau Arenal though service animals are welcome.

Does Chateau Arenal have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Chateau Arenal?

The closest major airport to Chateau Arenal is La Fortuna (FON-Arenal), which is 15.7 mi away (40 minutes by car).

Can I book a room with a balcony at Chateau Arenal?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy lake and mountain views.

Chateau Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 108 reviews
Rating 8 - Good. 33 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 1 out of 108 reviews
Rating 2 - Terrible. 3 out of 108 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Assata

Liked: Staff & service, amenities, property conditions & facilities
Room could’ve used more cleaning but other than that I’d stay here 10x over! Staff was friendly, location was beautiful!! You are about 30 min from town, but it’s worth It
Stayed 2 nights in Mar 2026

10/10 Excellent

Curtis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a wonderful 4 night stay in a family room. Comfortable beds with sleeping space for 5. Beautiful views of Arenal Volcano. We enjoyed the beautiful pool and hot tub. And our kids loved the hammock chairs outside our little building. Robert in the restaurant was a wonderful host every morning at the included breakfast that was delicious and so plentiful. The drinks and suppers we had there were also delicious. Drink service to the pool was a fun bonus, as Robert really treated us and our kids like we were friends. The hotel grounds were well taken care of. A little nature trail on site. We felt 100% safe with the bit of walking in town we did. Was nice staying away from the hustle and bustle of La Fortuna. Would probably not be the best place to stay if you did not have a car. A charming town and hotel we hopefully can visit again someday
Stayed 4 nights in Jan 2026

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Chira was nothing short of amazing. Ihe view. The amenities. The staff. It was all phenomenal. We stayed for 3 nights as a family of 5 in the family dome. And wish we could have stayed longer. The beds were comfy. Our kids (5,8,11) enjoyed the rock climbing wall, slide and piano. The private hot tub on the deck was the perfect way to watch the sun go down. Breakfast was plentiful and delicious. And the breakfast staff were kind and attentive. Emel at the front desk/concierge was welcoming and so helpful. Would love to stay at this amazing property again some day.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

6/10 Okay

Paula

Liked: Cleanliness, staff & service, amenities
Nice spot close to Fortuna. Not the easiest to find. Fantastic service and would recommend staying on site for dinner, the food was fantastic. Pool and hot tub were great.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing. Staff was all nice and welcoming
Stayed 4 nights in Jan 2026

10/10 Excellent

Bettina

Stayed 3 nights in Jan 2026

10/10 Excellent

Ritobrato

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with great views of Arenal volcano. The front staff was very courteous. We also enjoyed the company of a lot of birds right from our room who visited the trees in the property.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical breakfast plus a variety of fruit, coffee, and juice. The view from the dining area was gorgeous. Robert and the desk staff were so kind and welcoming. The hotel was easy to find and they helped us set up an amazing horseback riding tour. Dinner had many super delicious options.
Parking area
Breakfast view
Swings at dining room
Sunset pool view
Stayed 2 nights in Dec 2025

10/10 Excellent

nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍
Stayed 2 nights in Nov 2025

8/10 Good

Shefali

Traveled with partner
Liked: Amenities
The place was nice and so close to the volcano. The front staff is also amazing and very helpful. I noticed in some spots the wifi was spotty so we had to switch rooms, the staff was accommodating and let us do our laundry too as a nice gesture. We also borrowed a tv from the front desk but theres no table is the room so we had to awkwardly put it on the bed. The breakfast was filling and good, there are about 3 options to choose from. I would be careful with some of the tables and cuterly because there were some bugs crawling around. Overall a great stay and would recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was healthy and good
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Stayed 2 nights in Aug 2025

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service
Traveling to Costa Rica was a wonderful experience and the Chateau Hotel is located in a very nice place. The staff was magnificent.
Stayed 4 nights in Jul 2025

8/10 Good

Serban

Traveled with family
Liked: Cleanliness, staff & service
PROS : good for the value, clean, VERY friendly, pleasant, a gorgeous restaurant terrace with a superb view. CONS : Rooms & bathroom are outdated, they need a lot of love. OVERALLL : Think more of a cabin lodge than a 'Chateau'. Cheapest in the area, so it is good for the value.
Stayed 2 nights in Jul 2025

8/10 Good

RANDY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good breakfast. The staff was very friendly and helpful. Nice pool and jacuzzi. Quiet, neighborhood area with views of the lake, volcano and mountains. We went for a walk and it's very close to the Butterfly Conservatory and a local restaurant. About a 30 min drive from the La Fortuna town center.
Stayed 2 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

Sarina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The staff were kind and helpful. Location is lovely, and rooms are super clean. Would absolutely stay here again if we return.
Stayed 5 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

BRYAN K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My. Family and I stayed here a week. The staff was very friendly and we enjoyed the quiet atmosphere and excellent small hotel. The view was beautiful and they staff was very friendly and always greeted us with a friendly smile and always went above to make our visit pleasant. If you would like to experience small local Costa Rica I highly recommend this small quiet friendly clean hotel.
Stayed 7 nights in Mar 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Chateau Arenal very much. If I could add a 1/2 star I would do so. It has a beautiful view, the pool and hot tub are lovely, the food is good and interesting, the drinks are delicious and the people are all amazingly friendly, helpful and kind. My only slightly negative comment is the remote location. While we enjoyed ourselves and loved the view, it was quite a drive to get anywhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location!! Delicious food 👍
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with relaxing pool and great views of the lake and volcano. Staff was very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Great low-key place to stay in La Fortuna. Amazing view of Volcan Arenal. Zero complaints. Highly recommend.
Stayed 5 nights in Feb 2025

10/10 Excellent

Edna

Stayed 2 nights in Feb 2025