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Palace Hotel & Spa Termas de São Vicente

Property class: 4

Choose dates to view prices

Photo gallery for Palace Hotel & Spa Termas de São Vicente

An indoor swimming pool with clear water, surrounded by lounge chairs and a modern architectural design.
A buffet setup with various dishes, including a fruit bowl, a martini glass, and a variety of platters.
A hotel lobby with seating areas and a bar.
A multi-story building with evenly spaced windows and a consistent architectural style.
A grand staircase with wooden railings and a red carpet leading to a door.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Termas de S. Vicente, Penafiel, 4574-373
  • Place, Saint Vincente Inatel Chapel
    ‪2 min drive‬
  • Place, Porto Historic Center
    ‪37 min drive‬
  • Place, Ribeira Square
    ‪44 min drive‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪39 min drive‬

Room options

View all photos for Double or Twin Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with curtains.

Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room Single Use

A hotel room with two beds, red bedding, a nightstand with a lamp, and a floral arrangement.

Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 2
  • Free WiFi

Double or Twin WITH DOUBLE BED

  • Sleeps 6
  • Free WiFi

Double or Twin STANDARD

  • Sleeps 6
  • Free WiFi

About the neighborhood

Penafiel

Located within a mile (2 km) of Saint Vincente Inatel Chapel, Palace Hotel & Spa Termas de São Vicente is within 3 miles (5 km) of Jardim de Torrao Park. This 4-star hotel has 133 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Saint Vincente Inatel Chapel - 2 min drive - 1.2 miles
  • Porto Historic Center - 37 min drive - 33.2 miles
  • Porto Cathedral - 40 min drive - 34.4 miles
  • Dom Luis I Bridge - 40 min drive - 34.4 miles
  • Ribeira Square - 44 min drive - 35.3 miles

Getting around

  • Paredes Station - 11 min drive
  • Porto Airport (OPO) - 60 min drive

Restaurants

  • ‪Alvorada Cakes - ‬11 min drive
  • ‪Burger King - ‬9 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪2Rios - Steakhouse & Bar - ‬5 min drive
  • ‪N 15 Café - ‬10 min drive

About this property

Palace Hotel & Spa Termas de São Vicente

Guests of Palace Hotel & Spa Termas de São Vicente enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a business center, an arcade/game room, and express check-in.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Other standard amenities include minibars, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ala
  • Conforto S. Vicente

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hiking/biking trails
  • Pool

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: EUR 50 per night
  • Pool fee: EUR 14 per person per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Palace Hotel Penafiel
Palace Penafiel
Palace Hotel Termas São Vicente Penafiel
Palace Hotel Termas São Vicente
Palace Termas São Vicente Penafiel
Palace Hotel Termas São Vicente Penafiel
Palace Termas São Vicente Penafiel
Penafiel Palace Hotel & Spa Termas de São Vicente Hotel
Palace Hotel Termas São Vicente
Palace Termas São Vicente
Hotel Palace Hotel & Spa Termas de São Vicente Penafiel
Hotel Palace Hotel & Spa Termas de São Vicente
Palace Hotel & Spa Termas de São Vicente Penafiel
Palace Hotel Spa Termas de São Vicente
Palace Hotel Spa
Termas Sao Vicente Penafiel
& Termas Sao Vicente Penafiel
Palace Hotel & Spa Termas de São Vicente Hotel
Palace Hotel & Spa Termas de São Vicente Penafiel
Palace Hotel & Spa Termas de São Vicente Hotel Penafiel

Frequently asked questions

Is a free cancellation option available at Palace Hotel & Spa Termas de São Vicente?

Palace Hotel & Spa Termas de São Vicente offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Palace Hotel & Spa Termas de São Vicente?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Palace Hotel & Spa Termas de São Vicente on Sep 4, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Palace Hotel & Spa Termas de São Vicente?

This hotel is located in Penafiel, close to Monte Castro Mozinho Ruins, Magikland, and Saint Vincente Inatel Chapel. You'll also find Duoro River and Jardim de Torrao Park within a short drive.

Is parking available on site at Palace Hotel & Spa Termas de São Vicente?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Palace Hotel & Spa Termas de São Vicente?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Palace Hotel & Spa Termas de São Vicente have a casino on the premises?

No, Palace Hotel & Spa Termas de São Vicente doesn't have a casino.

Will I find an indoor pool at Palace Hotel & Spa Termas de São Vicente?

No, there is no indoor pool at this hotel. Guests have 24-hour pool access.

What do couples enjoy most about Palace Hotel & Spa Termas de São Vicente?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Are there hot tubs at Palace Hotel & Spa Termas de São Vicente?

No, there isn't a spa tub at this hotel.

Does Palace Hotel & Spa Termas de São Vicente have a restaurant that serves breakfast?

Yes, Palace Hotel & Spa Termas de São Vicente serves breakfast for a surcharge at Conforto S. Vicente.

Will Palace Hotel & Spa Termas de São Vicente allow pets to stay for free?

No, pets aren't allowed at Palace Hotel & Spa Termas de São Vicente.

Are there connecting rooms at Palace Hotel & Spa Termas de São Vicente?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Palace Hotel & Spa Termas de São Vicente?

The closest major airport to Palace Hotel & Spa Termas de São Vicente is Porto Airport (OPO), which is about 21.3 mi away.

Are there rooms with balconies that I can book at Palace Hotel & Spa Termas de São Vicente?

Yes, some guestrooms at Palace Hotel & Spa Termas de São Vicente offer a balcony.

Palace Hotel & Spa Termas de São Vicente Reviews

Reviews

6.6
Rating 10 - Excellent. 13 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 12 out of 53 reviews
Rating 4 - Poor. 9 out of 53 reviews
Rating 2 - Terrible. 7 out of 53 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

8.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Daisy

Liked: Staff & service
Hotel was a good location for a wedding venue we were attending, although not much around the area. The breakfast was not very nice, and there were no snacks or food available for people arriving late in the evening. The beds were very comfortable, however there were stains in the bathrooms and communal areas were quite shabby. When walking down some stairs to the pool, they were crumbling beneath my parents feet. It is extremely expensive to get into Porto unless you want to take a 2.5 hour bus.
Stayed 3 nights in Sep 2022
Verified review

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I traveled a lot in my live , don’t choose this!!!

If you don’t speak English please translate as it is important for you! traveled a lot in my live, don’t choose this place! I booked two night’s and prepaid This place is a complete joke referring to the „4 Stars category“ Physical: We received a room with bathroom in unacceptable condition. Any joint/connection done with silicon was full of mold! We complained and got a different room. This room was generally in same size and condition and “lucky” the bathroom was only 90% as bad like the room before. Managing: Portugal is well known for their “Galao”, which is more or less similar to Italian “Latte Machiato” As we have seen a professional espresso coffee machine, my wife an me got the cheekynes to ask for such Galao. The waitress explained that on the breakfast buffet is the cattle with instant coffee and the milk is beside. “They do not serve any extras” Ok, we got the information , took our coffees and went to our tables. 2 min later different girl from staff comes, started the espresso machine, prepare here self a “Galao” I asked kindly whether it’s possible to get one as well. The girl said that I have to pay extra. We left this “Installation ” immediately To all who will read this: Physically this place is over its time. Setup remind you of the 60’s Managed like an old communist hostal
Stayed 2 nights in Dec 2022
Verified review

4/10 Poor

Miguel

A experiência não de todo satisfatória, em relação ao atendimento não tenho queixas . Quarto ixula
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

JOSE LUIS

Liked: Staff & service
Disliked: Property conditions & facilities
El spa no funcionaba la sauna y varios chorros en la piscina. La bañera de la habitación estaba sin esmalte en ciertas partes. La taza del baño estaba rajada Poca luz tanto habitación y baño.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Joachim

Séjour excellent, très propre, choix pour le petit déjeuner. Personnel très serviable et très aimable. Hotel d’un certain âge vieillot qui a besoin d’être restauré. (J’ai perdu le bouchon de mon dentifrice qui est tombé dans la bonde dû bidet que j’ai dû jeter, car il n’y avait pas de cache bonde.)
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Dentro do normal
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todella laadukas uudehko hotelli.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Maurice

Palace hotel Porto

A very old and tired hotel. Room had not been aired for a long time so smelled damp and musty - I had to open the window as soon as I entered the room. Old furniture, old and dilapidated bathroom / shower. Span and gym not available. Swimming pool available but costs €18 for a swim! I dont expect to pay as a guest of the hotel. Breakfast OK - coffee cold.
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Maria Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities

Bastante anticuado

El hotel para ser 4 * se queda bastante corto,ya que las instalaciones les falta una gran puesta al día Los baños viejos y algo desconchados ya
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Silvia

Liked: Staff & service, property conditions & facilities
Me gustó la habitación, muy amplia y cómoda. No me gustó la limpieza del baño, no estaba la bañera totalmente limpia y el desayuno no cuenta con zumo de naranja natural.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Ann-Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Skuffet

Skulle betale 20 euro for at benytte pool. Der var ingen morgenmad tilbage, selvom vi kom i god tid
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Jorge

Disliked: Cleanliness, property conditions & facilities
Hotel antiguo, huele a humedad, no incluye la instalación de termas ni descuento por huéspedes. Las bañeras resbaladizas. No recomendado. El desayuno es muy limitado. No corresponde a un 4 estrellas
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Détente et relaxation

Excellent rapport qualité prix Service d'un gentillesse et d'un professionnalisme haut de gamme Chambre spacieuse, propre avec une literie correcte Accès direct aux termes
Stayed 2 nights in May 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Simpático

Hotel simpático
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, room comfort

Para estas cosas hay abogados Contraatacaremos

Adjunto hoja de reclamaciones que no que me querían dar mientras culpaban a Hotels.com La web era bien explicita sobre los servicios de spa;(Los huéspedes podrán darse un capricho en el spa) En el resto de hoteles con SPA si era de pago lo especificaba, así como el desayuno( que en este caso parece que estaba incluido pero no llegamos a pasar la noche allí ) Confirmamos asistencia 3 horas antes de llegada. Una vez allí no podíamos acceder a la habitación por no es estar lista.Es decir, no había sitio donde meternos pero Nos aconsejan que bajemos al SPA que en ningún sitio de la web a la hora de hacer la reserva pone que es de pago.Pero nos piden 26€. Vuelvo a subir y una hora después de hacer el CHEK IN, me quejo de esa controversia en información, que llevamos una hora deambulando por el hall con el calor que hace con la mascarilla puesta y que empleada que atiende a todos los huéspedes es quien hace nuestra habitación una hora después. Pido hoja de reclamaciones y me alegan que se hace de forma Telemática, ante lo que respondo que si no me facilita una de manera inmediata llamaré a la policía. Me la dieron, la he cubierto y se la presentaré a mis abogados. No por los 70€, que me da igual, o no quedarme allí que también me dio igual. Hay cientos de hoteles en oporto y no dejaré de ir. Pero se descalabró el fin de semana entero, obviamente responderé sin perjuicio de ninguno de los derechos a los que hubiere lugar. Que se están estudiando.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Mayte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un espacio tranquilo que invita al descsnso en un entorno tranquilo
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Muy buena estancia
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Sérgio

Liked: Room comfort

o acesso às termas é caro.

Hotel é simpático, os quartos bons e os funcionários prestáveis. A limpeza nos quartos pode melhorar (algum pó…). Sendo um hotel termal, a gestão do balneário não faz sentido e o acesso caro: por cada noite de estadia é possível comprar um voucher de 45m (pelo custo de 10 euros) que apenas dá acesso à piscina dinâmica (sauna e banho turco por mais um extra de 5 euros!). Se quiser fazer a piscina dinâmica duas vezes no próprio dia, ou na manhã do check-out, terá de pagar mais 15 euros diretamente no balneário. Resumindo: ponderando ficar mais uma noite, vim embora.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Carol

Liked: Cleanliness, room comfort
Disliked: Staff & service

Bien,algo viejo

Bien,algo viejo y el desayuno algo escaso ,pero en calidad relación precio está bien y lo recomiendo
Verified review

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities

Esperienza deludente

Sono finito con mia moglie in questa struttura cercando (con troppa fretta) un albergo nei dintorni di Porto. Fidandomi delle 4 stelle, stupidamente non ho badato alle recensioni, che viste solo dopo, erano pochissime e poco rassicuranti. Ma veniamo al dunque. Già all'arrivo l'impressione è stata negativa, con la grande hall dell'albergo buia (credo che le uniche luci accese fossero quelle sopra il bancone della recepcion). La signorina, gentilissima, dandoci la chiave della camera, ha detto che è uso dell'albergo acquisire subito il pagamento del soggiorno (nei 12 giorni portoghesi è stata l'unica ad averlo fatto). Alla nostra richiesta di conoscere l'orario della colazione ha detto di non saperlo, ma che avremmo trovato l'informazione sul cartello all'interno dell'ascensore. La camera era di dimensioni generose, così come il bagno. La pulizia sembrava OK, senonché nel cestino del bagno abbiamo trovato i rifiuti degli ospiti precedenti (una buccia di banana e un flaconcino dello yogurt). Gli asciugamani per la doccia erano troppo piccoli. La ricezione del segnale wifi in camera era debolissima Arrivati nella grande sala colazione/pranzo, la signorina presente ci ha a malapena salutati, in quanto era impegnata a mettere a posto dele cose. La sala, come la hall, era (male) illuminata solo dalla luce esterna e questo, unito al fatto che ci fossero pochissimi ospiti, e al disinteresse del personale, ci ha fatto sentire veramente a disagio. Giudizio del tutto negativo.
Verified review

6/10 Okay

Victor

Liked: Cleanliness, staff & service, room comfort

Vale para relaxar um pouquinho.

Vale pela piscina térmica, que proporcionou momentos de relaxamento durante uma viagem de turismo intensa. O hotel está um pouco envelhecido, até descuidado, necessitando talvez de uma reforma. O atendimento é muito bom e o café da manhã é ótimo! Com o plus de que o estacionamento é gratuito.
Verified review

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar tranquilo, buen spa.

El hotel es tranquilo. Desayuno bufet y también bufet para la cena. Todo muy rico. (la hora de la comida no me coincidió en el hotel, así que no puedo opinar) Habitación amplia, limpia y tranquila. El hotel es muy grande, pero éramos pocos huéspedes, así que todo emanaba tranquilidad. El spa está en la planta -1, y factura independientemente del hotel. El spa está muy bien. He probado la piscina y un tratamiento en bañera de hidromasaje. Me han parecido precios muy económicos en todos los tratamientos. Pero la experiencia en la piscina no fue todo lo relajante que esperaba porque no sólo permiten entrar niños y niñas pequeñas (cosa que no entiendo, porque la alta temperatura del agua, así como su indice de mineralización, no puede ser bueno para niños y niñas de corta edad), sino que se les permite actuar como si estuvieran en un parque de atracciones, y la verdad, estar tranquilamente disfrutando de los chorros era misión imposible entre los chillidos de las "criaturas" y las de sus padres o madres, a veces para reñirles por algo, a veces para animarles a saltar desde el borde. Y tenerlos cerca, y tener que estar atenta a que no te cayera alguno encima cuando se tiraban a la bomba, o que te salpicaran cuando se ponían a jugar con los chorros ... era de todo menos relajante. Por otro lado, el pueblo en sí no tiene mucho interés, pero si sus alrededores, por la cercanía de los ríos Duero y Támega y por la ruta del románico que hay en la zona. Eso sí, lo mejor es ir en coche
Verified review

10/10 Excellent

ana bela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

em paz, sossego. com staff do melhor. muita simpatia por parte das meninas que nos atenderam e a cozinheira por aquilo que confeccionou.
Verified review

2/10 Terrible

ISABEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insatisfacción total

Hemos recibido un trato horrible por parte de la direccion del hotel. Nos tuvieron dos horas alli sin darnos solucion en cuanto a las condiciones de la reserva porque pediamos utilizar la piscina que ofertaban en su pagina, no el spa,forzando la situacion hasta q nos fuimos. El dia anterior a la entrada nos llaman a las siete de la tarde para decirnos q no tenemos habitación y a los dos minutos debido a nuestra protesta nos vuelven a llamar diciendo q ya volvemos a tener habitación . Todo un cúmulo de despropósitos. En ningun momento nos ofrecieron una solución para salir del paso lo unico q querian era que nos fueramos. Eramos cuatro matrimonios con 6 niños.
Verified review

4/10 Poor

Artur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionante

Fraca; infraestrutura razoável mas mal explorada. Acesso à piscina tem de ser pago, higiene e serviço pouco cuidado. Almofada já tinha sido utilizada por outro cliente... Muito a fazer!