The Now Hotel3.5 out of 5.0
Recent guest reviews
This hotel is located at Jomtien beach. All suites have sea views. Breakfast service Courteous staff Room rates are not expensive. Have bar at ground floor Beach front hotel Not far from Jomtien Walking Street
Staff friendly at the hotel. Cafe area in front the hotel were not particularly well trained or friendly. Rooms were lovely. We didn't have a great view from our room, but the rooms were spacious and modern. Hotel opposite beach.. Overall I would recommend this hotel. Much better area than downtown Pattaya.
Hotel is adequate but overpriced for the area. Room was ok but toilet stopped flushing after second day. Kettle and mugs supplied but no tea or coffee, considering i paid £165 for 3 nights I would have expected a basic service like complimentary tea and coffee. I booked on line but was asked to pay cash when I arrived which I declined. When I checked my bank account several days later I had been charged twice, once from the Now hotel and once from the Sakrita chalet and spa, a hotel I have never heard of! I contacted the Now hotel but have not had a response. The matter is now in the hands of the security and fraud department of my bank....Be warned!
We have stayed here before , so we went back.Very disappointed , it's in a good location , but we feel the standard of the hotel as got down. We order some food from the bar area , the mats they put on the table had not been cleaned from the last time ,they had ring marks on them from some ones drinks. When we got the food it was only just warm. So if you stay there might be best to eat out of the hotel. We stayed in a L room room is ok , but by the bath is there is no curtain but there is only a thin blind , so when it gets light in the morning it is to bright in the room. Breakfast was not good.All the food is only just warm . Think they must have a problem in the kitchen. About the staff they seemed more interested about playing on there phones .It is a shame to see a hotel drop there standards so much.
This is quite a nice hotel the rooms are quite large, there is a sort of a sea view from the rooms we stayed in. The front of the hotel is opposite the beach. The staff leave a lot to be desired, unhelpful borderline rude. The beach is ok but I would not swim in the sea it was full of rubbish. I would not stay here again
The Now is the small beautiful hotel. We was here for 2 nights for special occasions ( my husband's birthday), and you made it more than special day by brought a small cute cake to our room then sang the lovely song!!! The room is nice and big enough for 2 person, I love bath tub that you put in room. Anyway on our balcony we found 2 pieces of iron on the floor. You could not imagine what will happen if you kick it. The basin in the room is nice but too small, water always drop on the floor when we wash our hands and face. You have a big mirror but light in room is not enough to make up. There were people from outside sitting on the green terrace in front of car park and they drunk!!!! This is very unsecure for us!!!!! You have nice, friendly, and helpful staff, the guy at your bar (can't remember his name). He gave us a lot of information. We could say he is the outstanding staff!!!! **For Front Office Team** you need to put more smile on your face, on arrival day the staff who checked us in kept her eyes on computer not even looked at me, nobody greeting us when we checked out just told me "wait a moment ", no fall fare well, nobody ask me how was my stay!!!!! On the evening while we were going out for dinner, we heard your staff gossip about guests who just asked for information in "Thai language" with impolite words. What will happen if they understand what are you talking about them? Is that the way you work? On the last night around 11.30pm someone turned on music very very loud so we called to reception but they said they could do nothing because it's just 11.30pm!!!! OMG I can't believe that I would got this answer from you. Anyway our comment is to devise the way to improve the way you work!!!!!!!
When we arrived after making our order with booking.com we viewed our room. It was a dog box situated at the back of the property with us looking into fake grass. The staff were alerted and had a who cares attitude. No one wanted to appease or placate the problem. In fact they all avoided the situation. There wasn't a person who could talk to me as they were all off. Each time we walked past reception it was like we were the murderers staying there. They would not give us our money back. They didn't want to help. The rooms look half completed. The shower floods every time u turn water on. One key for two of us in our room. It's miles away from anywhere. And the list goes on. Don't waste your time. There are a million other options to stay at. I asked the GM to make contact with me . Still waiting. It's a poorly run hotel and the staff have no concern for their client base. Don't spend your money at places that don't deserve it.
We stayed 3 nights in this hotel in March 2015. The room was perfectly fine with a bath, which my wife prefers and good air conditioning. My main complaint was that there was no table and chairs on the balcony so you couldn't sit out, although since our room was located at the side of the building, the view wasn't that great anyway. The staff were friendly and breakfast was good. I know that some reviewers have commented that the hotel's finish makes it feel like a car park. This wasn't the only hotel we stayed in during our 3 weeks in Thailand which had the industrial polished concrete look and I guess it depends on your point of view, some will think it's an uber trendy boutique hotel whilst others will think they are staying in an industrial unit. Personally I felt it was OK. The hotel is located right on the seafront close to restaurants and bars but far enough away from the noise of walking street. I wasn't massively keen on Pattaya as a resort but that is my personal taste.
The wiew from the room in 4 th floor is good overlooking the beach and the boat activities there. I missed a chair and a table at the balcony, cannot relax there. Floor and walls in the whole hotel is concrete and not so cozy. If the bar area was more nice looking and welcoming from the seaside, they would have more costumers from outside visiting for a drink and relax in the nice wind and shadow in the bar.The breakfast is allright and they have a nice coffemachine with espresso. Viggo DT
The staff are really nice and helpful. The hotel is poor. I was in a standard room for 1 week, Good large bed, towels and bedding of a good standard. The shower was abismal, In bath shower, not adjustable in any way, so when you turn it on the water shoots over to the far wall. When you finally adjust the spray, the water still runs down the sides of the bath and onto the floor, I was not keen on the finish of the room, polished concrete walls and floor, not nice to look at felt like a prison. No pool and a very poor downstairs bar area.If you want a pool you have to walk to another hotel 500 yds up the road, but we were not told of this untill the day before we left. I paid 1200 bht for this room and probably worth 600-700. Cannot re book further stay at the hotel only by going on line...Whats that all about. If you are there for a long time, its worth looking at the many "rooms for rent" up the various soi's and pay 500 bht a night.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 107 reviews