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Sandalay Resort Pattaya

3.0 out of 5.0

Recent guest reviews

A few minutes after booking in we had a note under the door telling us there's no hot water for 24hrs due to maintenance on the heating system, next morning there was another note under the door telling us it's another 24hrs. We had dirty brown water coming out of taps. We couldn't get out of here quick enough. There was no comfort in the room and with reception and public areas open to the elements there was no escape from the heat, the pool area was disappointing there was no air con in restaurant, no orange juice for breakfast but apart from that breakfast was ok, what we paid extra for breakfast on the booking site was cheaper for anyone using the restaurant off the street. When booking out there was water running down the walls of reception. We finished our stay in Pattaya in the brilliant Baron Beach, for the same money.

This is the second times we stay in the hotel, as expected, the front desk staffs were friendly and nice. we traveled in group with kids and elderly, they arranged a room near to the lift for my parent and we were grateful for that. The deluxe room was very spacious and comfortable with a bath tub in it. However, the superior sea view rooms were smaller and i would recommend and will book the deluxe rooms in future. The kids enjoyed the swimming pool so much and we had a great time spent there. The breakfast was great and we get to enjoy the serene of the sea while we having our breakfast! got a lot of varieties too, the egg omelet, fried rice was great! We had our dinner at the restaurant too on our last night, the tom yam gong is the best we have had in our 5 days trips in Thailand. However, the hygiene of the kitchen must be highlight and be well kept by the management, we saw a lot little cockroaches running wildly in the sources tray that the staff passed to us. we were surprised and disappointed that this could happened in a resort restaurant. Overall, we had a pleasant stay in the resort and definitely will come back for the stay and hope the management can improve the hygiene in their kitchen.

I have to say I wasn’t expecting much given some of the reviews but this hotel goes above and beyond. We only booked for two nights and wish we had booked longer before we leave to Phuket tomorrow. Greeted by smiling faces at the front desk with cups of ice water when we arrived. We were given room 630. Great room and especially for the price. Paid maybe 45 or 50 CAD. But I did book waaay in advance. I don’t know if we got upgraded or what but we were super happy with the room. Little balcony with some ocean view. Bright welcoming colours. My husband is a real fan of the window in the shower. I have never been so clean in my life haha! Seriously though everything about this hotel has been awesome. The wifi seems to work pretty good. Have to login again sometimes but that’s no big deal. The pool is kind of funky. Very relaxing. The food at the breakfast is the best we have had in our 3 trips to Thailand. Noisy in the early evening but that’s to be expected. I mean come on we are in Pattaya right? After midnight it was super quiet. Never heard much noise from the hallways or other rooms. Walking distance to lost of restaurants and bars. A short cab from walking street or walking distance if you are feeling ambitious. The staff have all been very helpful and friendly. Pattaya was only supposed to be a stop over for us but I think we would come back just to stay at the hotel.

My friend and I stayed here for about 5 nights. The room was spacious (we booked the family room), clean and best of all, everything seemed to be new. The staff was always helpful and polite. The ambience of the hotel was really nice. Speaking about the location, it couldn’t have been better; walk out of the hotel premises and you’re on the beach. There are loads of restaurants within a 50 meter distance. Would love to stay here again on my next trip.

initially i thought we had made a very bad decision coming here....but it turned out to be ok.....the first impression was given by a very rude front desk staff who had a face mask on.....she was not there for the evening and the other foh girl seemed better.... cheap hotel....good location....very noisy up until 12am then music stopped......buffet breakfast was excellent....room was clean and comfortable...pattaya is an absolute hole so not sure i will visit again.

I was so disappointed. First of all the buffet finished at 10.30. So for that it my own fault coming late. Instead I order alla carte. 1. Coffee. It was terible . Very strong old taste. I felt like it was just left over from breakfast. 2. I order fresh orange juice. But I get mandarin juice wich is very sour. I complain with a smile to staff. Who bring me an mandarin to prove to me it orange juice. When smile and say its not the same. They say... orange -pleng- wich means expensive. 3. I order spaghetti carbonarra. It come out of the micro wave. Inside very hot. Outside cold. The ham was not fried. But also micro waved. So It all taste like .... 4. To wash down all this filthy taste. I order a coke. Wish good. Haha. I clearly not drink my coffee. Eat only 2 spoons from spaghetti. And drank little mandarin juice. Staff cleared my table and asked nothing.... I guess they used for food not eaten by guests. My bill 485 bath. I gave 500 I rushed out of there. What a joke of a restaurant!

Had a dinner here couple of times. Good prices and good food. So if you don't know where to eat just walk in and let yourself be surprised. Also friendly staff, nice music and good ambiance. The view and smell of the sea is the icing on the cake 🙏🏼

Most staff at front desk unfriendly and rude. Ants in room. Leaking faucet drips big puddle on the floor around the toilet so you get wet after sitting down. Construction noise so loud from 3rd floor. We were in 6th floor. 7th floor has meetings and so they were making loud sounds on our ceiling from 7:15am waking me up! They gave me a free upgrade but the room was obviously one that is unfinished and unused. Walls unpainted in shower and looked like old stone. Big spider web above shower even after daily housekeeping. The new room was on the 5th floor and construction was even louder. From the morning I heard construction I complained and they said it will start from 9am and even posted that. Instead everyday it started at 8:15 and woke me us both up! Everyday I complained nicely and firmly and they just kept breaking promises. I needed to extend this hotel for two days and when I didn't agree to their price which was high they got attitude with me. There was a lot of talk about having to ask the manger about a price and construction etc. but the manager had no respect to ever meet me face to face. Only hiding behind employees. This was one of the worst stays I have had. Ruined my time in Pattaya and waste of money. I later transferred to Sabai Inn which is near and a much better deal!!!! Also, they charged me for local phone calls and never said they cost anything!!! Usually local calls are free at hotels.

Quality - 5/5 Staff attitude - 3/5 Value for money - 4/5 Tips - 1) Be careful when you order draft beer they at times are flat and not impregnated with CO2 2) The music is very lively and peppy. 3) Best time to visit is during evening.

Well, this resort is not a resort actually but a good Hotel, where you have a very comfortable stay, I have observed that people here stay for a minimum of 4-5 days due to the average and pocket-friendly pricing. The food is good, the services are good too, they will clean your room daily, They will also provide you access to swimming pool even after allowable timing if requested. InShort, They are cool, good staff, good food, recommended for a family as well because this has a safe stay.

389 Moo 9, Beach Road, North Pattaya Pattaya Chonburi

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Central Pattaya, Sandalay Resort Pattaya is within a 5-minute walk of Pattaya Beach and within 15 minutes of other popular attractions like Pattaya International Hospital. This 104-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Art in Paradise and CentralMarina are also within a short walk.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

The 104 individually furnished accommodations feature balconies and afford space to spread out with sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, minibars, and coffee makers are also standard.


Property features

Guests of Sandalay Resort Pattaya have access to an outdoor pool, a children's pool, and a spa tub. You can take advantage of free parking, along with an airport shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, 5 meeting rooms, and a computer station.

Room options

Grand Deluxe Sea View

Full 1 | Twin 2 | Sleeps 3

Deluxe Sea View

Full 1 | Twin 2 | Sleeps 3

Superior Sea View

Queen 1 | Twin 2 | Sleeps 2

Deluxe Room

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 194 reviews