Pattaya Loft3.0 out of 5.0
Recent guest reviews
When we arrived at the loft hotel we were instantly being demanding from us 1000 baht. We had just traveled for over 20 hours and were extremely tired but at reception they were adamant we must give something over. We initially gave over our passport instead and then later came back to change it for the 1000 baht. Around the hotel there are lots of signs saying you will be fined for this fined for that, all of which not very clear and could easily be missed. It might be worth while for them to publish a book instead? We made way to our room which was clean (ish) but really did need a deep clean and the bathroom smelt of sewerage which was not pleasant. We were warned not to drink anything from mini bar as we would be charged despite being told my the member of staff taking us to our room that the water was free it was clear it was not. I ensured I filmed the room before use and after use as there were many reviews referring to extra charges being added when they had not used mini bar etc. We stayed in this hotel for 5 nights and it was literally 5 nights of hell. After complaint after complaint we were ignored. Both me and my friend are young females who are traveling Thailand and this hotel would not be recommended for females traveling alone!!!!! The hotel is mainly catered for Indians who storm around the landings, shouting, banging doors at all hours!! I am a laid back person but after getting absolutely no sleep for five nights it becomes a bit of a joke. We constantly made complaints to reception who would often hang up on us or just reply with 'OK'. Only once out of those many times did I hear a member of staff come up the stairs to tell them to stop after I threatened to phone the police. We were made to feel extremely uncomfortable all through out our stay here!! Not to mention the sound of the men in the hotel bringing locally paid women back to their rooms and hear the screams from them all night! My friend went down to the pool which was in fact dirty and as a young girl you were made to feel uncomfortable by other guests for sunbathing around there also and did not feel safe at any point while she was down there. We would not even go down to reception alone as we feared for our safety which is not what I expect from a hotel. On our last day we came down to reception to ring regarding our transfer which we could not wait for we returned to our room to find our hotel room door wide open exposing all of our belongings, passport, money and no one around. I straight away phones reception to complain again and my response was ok ma'am. Not even an apology. This hotel is an absolute disgrace and I would not pay for a dog to live in it as a kennel. Stay well away!
The hotel is in good location, walking distance to many restaurants. Rooms are big size and clean. breakfast was ok. service from staff was good. we did not have any problem there. its good for budget travellers.
Not a great place to stay. Staff not friendly or helpful. Room was extremely large and quite comfortable. Could not open or close safe one evening and had to wait until the next day when the Manager was at work for the batteries to be replaced. Breakfast was poor withe limited choice and low quality. Was charged 60% of the day rate for a 6PM check out. Would not stay again.
stayed with friends, we had booked 4 room one month prior, but they allocted rooms on diffrent floors, the staff is rude and doesn't even understand basic English, the pool doesn't have filters and is filthy, and the breakfast buffet is horrible, they have same menu everyday and only one dish for veterinarian and some fruits, and the taste is awful. the view is worst, and parking area and lobby is full of guthkha and tobbaco spits, yuk not recommend for family at all
Staff on reception very rude. They collect 1000 bhat deposit when you checked in and always ready to redeem money from it during check out. Check your room and room's things like bathroom slippers etc during checked in because at the time of check out they ready to cut your deposit money at any reason.
I stayed at Pattaya Loft with my mom for 2 nights. The staff was absolutely unhelpful, they could barely understand English. It was just impossible to explain them if you wanted anything, as they not trained and communication is impossible. They charge 1000 bhat as refundable security. All around the hotel you can see the list of fines, that will be imposed if you certain things. You just don't feel welcome or a guest there. In house food is disappointing. That being said, the rooms were of decent size and clean. Recommended only if you are travelling on a very low budget.
Stayed in this hotel for couple of days. The rooms are really awesome.. Its clean neat and spacious with all the amenities. Got a free wifi connectivity. Good customer service and they are friendly too.
The hotel is very good. Location wise it's 5 mins walk to main road. Family mart and Indian restaurants are close by (1 min walk) famous alcazar show, beach are all at 5-10 distance. There is a mall also.
Pattaya Loft is a nice place to stay with your family, the customer service is very nice and Mr Don at the reception ensured that our short stay here at the Pattaya Loft was comfortable and memorable 👍 👍 we stayed in Room 278 and did not encounter any problems, Thank you
It is located very conveniently within walkable distance to stores and parlors. Breakfast was so-so ok. We booked a city tour from the tour desk within the hotel lobby and were not disappointed at all.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Indoor pool
Located in Central Pattaya, Pattaya Loft is within a 10-minute stroll of sights such as Pattaya Memorial Hospital and Hard Rock Cafe. This 138-room, 3-star hotel has free breakfast along with conveniences like a full-service spa and an indoor pool. Centrally located in Pattaya, the hotel is also a short walk from Central Festival Pattaya Beach and Big C Extra.
Free buffet breakfast is included with your stay. You can get a quick energy boost at the coffee shop/café.
The 138 air-conditioned rooms feature kitchenettes. 26-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free bottled water are other standard amenities.
Pattaya Loft features a full-service spa, an indoor pool, and a children's pool. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and laundry facilities.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 520 reviews