Definitely not 5 star. Not even 3 star. They charge for ice. The breakfast is awful.
Located in Central Pattaya, Grand Palazzo Hotel is within a 10-minute walk of popular sights such as Art in Paradise and Terminal 21 Pattaya. This 5-star hotel has 287 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Pattaya, the hotel is connected to the convention center and also a short walk from Pattaya Beach and Pattaya Beach Road.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All of Grand Palazzo Hotel's 287 air-conditioned rooms provide balconies, refrigerators, and minibars. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include electric kettles, free bottled water, and safes.
Grand Palazzo Hotel features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
Definitely not 5 star. Not even 3 star. They charge for ice. The breakfast is awful.
Dear Sir/Madam, We appreciate you staying with us and sharing your feedback and we’re sorry to learn that your recent visit got off on the wrong foot. We regret that there were aspects of your room that disappointed, we have many room types to suit all preferences and we are confident we have the perfect space for you. Please accept our apologies that your stay was not as it should have been, and our hope that you will return and allow us another opportunity to impress you with a true Grand Palazzo stay. Best Regards, Kittiya S. Guest Relations Officer