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Garden Cliff Resort and Spa

5.0 out of 5.0

Recent guest reviews

I visited this hotel on my trip to Combodia and Thailand with my wife,both 66 years,and stayed from 15-03-2018 to 17-03-2018. My room is on first floor having a balcony which open towards a nice pool,room no perhaps 1224.Tuis room is small but clean and comfortable with a bath room,bath tab.The view from our balcony is very nice and we can also see the sea from our balcony.Only one thing regarding is not acceptable,that there is only one electric plug working.We were told by the hotel staff that we can use onlyone plug for mobile charging,tea coffee maker and other needs,as other plug are not working properly.How this hotel gei 5 Star,I cannot understand. Nothing to say for front staff.They donot want to understand the need or talk of their customers and not willing to give him facilities and full information about hotel.I have not seen in my 66 years life on my trip to Europe,USA,Asia ect, a hotel having 5 Star and without Wi-Fi facilities to their customers. But the best and excellent part of this hotel is Food section.The restaurant staff has warm Welcome whenever you go to restaurant.The restaurant staff tried their best to understand the need of their customers and try to fulfill it.Many choices are there for breakfast and on my request they specially prepaid two items for us without egg,fish,meat and garlic. I want to say to management that they should repair the electrical sockets and also look after the maintainace work. Vishnu Kulshreshtha AGRA

The prices was good. No problem with Wifi. Friendly staff but the place offered for the seafood Bbq buffet was disappointing not a restaurant but a place for tourist buses to unload their passengers and they plundering the buffet and the driving away just to have the next bus arrive. So it goes for hours. Very flexible with late check out.

This hotel is very beautifull. It has 3 Pools and you can walk easily from the last pool to the sea. Breakfast is also very large and comes with a lot of options. This hotel is like 15min car drive from pattaya centre (festival shoppingmall). The hotel offers a free shuttle to the centre. 4 or 5 times a day and pick ups. You have to make reservations for these shuttles.

#แวะหน่อยอร่อยไหม วันนี้ตติยะพากิน ขอพาไป Review โรงแรม Garden Cliff Resort & Spa พัทยาเหนือ 🚗🚗 ขับรถตาม Google Map พาวกวนและถนนสองเลนสวนกันไปมา ปวดหัวนิดหน่อย 🏬🏬 มาถึงโรงแรมก็ดูสวยงาม ไม่ได้ Modern มากนัก แต่ก็ดูสบายตา 🧒🧒 รปภ. รวมถึง พนักงานต้อนรับยิ้มแย้มแจ่มใส บริการดี แต่เผอิญเดินทางมาถึงก่อนเวลาเลยยังไม่ถึงเวลา Check In เลยไปนั่งแกร่วรอที่ Lobby ลมเย็นๆ สบายๆ ไม่ร้อนอบอ้าว เลยสั่งเค้กส้มมานั่งกิน รสชาติอร่อย มีส้มชิ้นใหญ่ๆ เนื้อเค้กสดนุ่มอร่อย ชิ้นละ 95บาท แถมมีช่วง Happy hour buy 1 get 1 free ด้วย ☃️☃️ ห้องน้ำเย็นสบาย น่านั่งหลับมาก 😀😀 1️⃣ เปิดประตูห้องพัก key card เปิดประตูยากมากๆๆๆ (พนักงานควรแนะนำวิธีการรูดให้ลูกค้า) 2️⃣ ห้องพักสะอาด ได้ห้องพักที่มองเห็นทะเล อาจจะเห็นไม่เต็มตา แต่ก็ได้ความรู้สึกของทะเล 3️⃣ เตียงนอนนุ่ม นอนสบาย 4️⃣ ห้องน้ำใหญ่ ไม่อึดอัด มีทั้งส่วนเปียกที่กั้นกระจก อาบน้ำด้วยฝักบัว มีอ่างอาบน้ำที่นอนแช่อย่างสบาย น้ำแรง น้ำอุ่น น้ำเย็น ทำงานเต็มที่ มีไดร์เป่าผมในห้องน้ำเรียบร้อย 5️⃣ ปลั๊กไฟ มีน้อยไปหน่อย ไม่พอใช้เท่าไหร่นัก 6️⃣ ผู้สูบบุหรี่ ห้ามสูบบุหรี่ในห้อง แต่สามารถสูบที่ระเบียงได้ 7️⃣ มีตู้เย็นเบอร์ 5ขนาดเล็ก (ของที่นอกจาก Contempolary มีในห้องน้อยมากเกินกว่าโรงแรมระดับนี้) 8️⃣ แอร์ เย็นดีมากๆ 9️⃣ มีตู้เซฟรองรับการเก็บของ 1️⃣0️⃣ ทีวี LED ใหญ่ดูสบายตา 1️⃣1️⃣ โรงแรมติดทะเล สามารถเดินลงเล่นน้ำทะเลได้เพราะมีชายหาดส่วนตัว 1️⃣2️⃣ สระว่ายน้ำใหญ่พอควร มีสองสระ สระเล็กติดหาดทราย สระใหญ่ใกล้ Lobby สรุปว่าโรงแรมน่าพัก บรรยากาศดี ติดทะเล พนักงานบริการโอเค ยิ้มแย้มแจ่มใส ใครมาพัทยาเหนือ ลองแวะมา 😀😀😀😀😀😀

The hotel is decent. The pros are the staff are quite friendly, and the pool area is quite nice. Restaurant has great food but has no ambiance. Beach area has nice sun beds but you have to go all the way around to access the water instead of having a staircase leading straight down. The Internet is so slow horrendous, don't stay here if you need to use the Internet. For a 5 star hotel there should be at least 1 person who speaks solid English but doing things like ordering room service or speaking to front desk can be difficult. The breakfast is the same everyday (we stayed 6 days) and is very lackluster. The coffee they serve is absolutely horrible. I booked this place specifically for the pool bar and whilst one or two of the staff know how to make an okay cocktail most of them don't and at 230 Bhat each they aren't cheap. They also use a 'homeish' brand for all their mixers. It's quite bad. In one instance in the foyer bar I ordered two cocktails and the lady made about 0.75 of one and split it between the two glasses. When I asked for another one she got annoyed. Overall I wouldn't reccomend this hotel or Pattaya in general for beaches and relaxation. If you do stay in Pattaya stay somewhere else a bit closer to the center. The Taxi's tend to not come and overall the hotel isn't very quiet, there is alot of noise. Guests were never discouraged from speaking in the foyer at any stage.

The worst experience in Thailand ever - very rude reception staff - especially old short hair lady - the want to charge extra money for a visitor - because no one check in with me !?!? Who put such rule - if I book for 2 persons why you want to charge more ? Because as they said you cannot accept visitors because they not check in with you !?!? What a strange rule Everywhere in the world if you book for 2 you free to have 2 in the room not more than that Which is not applicable here as they say because they different The 2nd person had to check in from day one - if not they will charge more Ridiculous and kinda rude Not to mention it's outdated hotel and a lot of white ants to carry in your bags and a lot of bites as well Wifi is bad and they won't give you more than 3 days wifi password and max for 2 devices as they said Breakfast buffet mainly made for Chinese people because a lot of Chinese groups here and they not care about other cultures Overpriced for no reason The worst experience in Thailand ever

Zero tolerance on outside food by the pool, not even whole fruit like mandarin oranges. Food sold at restaurants were pricey and pretty small portion with insipid taste. The printing fee was shockingly expensive, so jus use a mobile boarding pass. Wifi connection was poor, repeated attempts to reconnect was to no avail. Tv was super blurry and this was really upsetting. The only plus point was the pool.

Let us start with a positive, early flight arrival and the hotel was very good about allowing a 10am checkin, so much appreciated and very helpful staff. Lovely big open atrium for reception with great views out over the infinity pool and ocean too, but a bit worn. However, the five star luxury resort is not what you get. The place is aging, not particularly well either. As we approached the room down a corridor the whole place smelt damp and musty and once arriving at the room neither key worked. The porter got the maid to let me in but instead of resolving the key issue he said I needed to go to reception, I had thought he would. Once in the room, first glance is good, but again, smells damp and very worn. The WiFi login does not work either and the WiFi pick up is patchy and slow. Too few power sockets and again, worn so nothing stays in and you have to prop up a phone charger with a bin and the dining menu. Hairdryer faulty, doesn’t work and water pressure low. The bed is big and well made but very very hard, so don’t expect a comfy sleep. Storage for clothes, limited with just three coat hangers and very little drawer space. No iron so called housekeeping fit the same, someone who speaks English might have been advantageous as the person answering didn’t speak any. So that’s the feeling after being in the room for an hour. Not a great first impression and a hotel which has much potential with some tender love and care and a little investment

old hotel with thai style...the room is old style with thai decor...staff are friendly amd helpful...the pool are big and have direct view to the sea...but the beach are dirty...many rubish around the shore..i think it needs more maintenance...the staff is not too friendly...no smile...decent hotel, but many beter choice for other hotel at the same price....

Food wise they hit the right amount of cooking skills for every selected dish we ordered.Pork chop was well cooked with very juicy meat.salmon was delectable enough to suggest to the late comers. Beef was ok,the rest of the food mixed fried appetite was good,pad Thai is great very authentic just the right amount of ingredients. Staff was attentive and apologetic sincere origunally reserved for the sea view. Price is not as expensive as other five star hotel restaurant but this restaurant deserved a good patrons,actually visited last October 2 and will write another review for that, Overall this restaurant deserved a good place in tripadvisory.

220/21 Moo 5, Soi 16 Naklua Pattaya Chonburi

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in North Pattaya, Garden Cliff Resort and Spa is adjacent to Crescent Moon Beach and within 2 miles (3 km) of Tiffany's Show. This 230-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants. It's on the beach and also close to The Sanctuary of Truth and Art in Paradise.


Dining

This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

All of Garden Cliff Resort and Spa's 230 rooms are air-conditioned and have an array of amenities, including furnished balconies, refrigerators, and minibars. 27-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and desks.


Property features

Guests of Garden Cliff Resort and Spa have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 2200 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, a sauna, and free WiFi in public areas.

Room options

Deluxe Room, Pool Access

Full 1 | Twin 1 | Sleeps 3

Deluxe Room, Sea View

Full 1 | Twin 1 | Sleeps 3

Junior Suite

King 1 | Sleeps 3

Family Suite

King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 379 reviews