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A-One New Wing Hotel

4.0 out of 5.0

Recent guest reviews

My first stay in this hotel gives me mixed feelings. The hotel is fantastic - Comfortable, good food, stone's throw away from the Pattaya beach (2 min walk) and just a 10 minute ride to the Walking street and other areas of interest. I just found the staff to be rude, however, I noted that they behave that way normally. So while you may want to visit Pattaya you never visit to reside in the hotel, the actual fun is outside! However, when you want to come back from a long walk and enjoyable night, you need a comfortable sleep, this one is good for it.

I'm not sure if they are lazy or just normally rude... I carried my 20kg luggage up their stairs and not even 1 guy tried to help. I wanted to use the scale to weigh my luggage if it exceeds the limited weight... i had no coins so i asked my sister to get some change from the reception, the receptionist who was on his phone just looked at her and said no... I had to ask strangers and drivers to change my coins (even the driver had manners, he was so kind), anyway, the bellboy sees me struggle with my luggage as i was gonna put it on the scale but still no help, then I put the coin in the machine... guess what??? It's broken!!! -.- I asked for help and the bellboy at said call the boss, i politely asked who? Then he left and started to smoke. OMG, I can't even with their staff!!! July 10,2017 @ 11:55pm!! Whoever was on duty that night shouldn't be working in a 4 star hotel!!! Really ruins the reputation!!!

had come to review and check the property for a larger group, but was disappointed with the lobby to rooms, tv channels are minimal, breakfast is just ok, could have been better, in fact the new wing itself needs lots of repairs and refurbishing. there are other properties in this area, which are much better at similar prices.

The room size is small but clean and the hotel is located in good area. I have heard about their poor service before but I expected that it would not happen to everyone but it occurred to me. I came to check-in in the morning and we understood that the check in time must be after 2 pm. I asked for early check in charge but the room is not avaible. We understood it but the way the staff and trianee treated me, it was so terrible. The staff and trainee are not friendly and need to adapt their attitude. To work in 3 star hotel, it does not mean to provide the poor service as hotel star. If you only need a place to stay, that should be fine.

There are different A-one buildings and this is the oldest and at the back side. Nevertheless, our was nice and clean. We also have a view of the sea from the balcony. Guest from this building can access the facilities of the newer building infront. Location is also great. Wifi is strong in our room.

The Hotel is a very beautiful hotel. As soon as you enter the hotel you will feel the High Quality of the hotel. Right on the main road of North Pattaya & 10 min walk from Tiffany's this hotel was the best for us for a 1 day stay. The rooms are world class, very clean & with balconies. The interior of the hotel & rooms are done in a way that you always feel you are inside a ship. Very Happy with the stay. The breakfast Buffet was also lavish. Highly Recommended.

This is not a 4 star hotel, this 'New Wing' is another area at the back of the 'Royal Cruise' A-one Hotel (it's a huge complex!). It was very confusing checking in and looking at reviews which were obviously for another part of the hotel (which could have been 4 stars) For the price we paid (£40 a room) via a deal this hotel was acceptable. However I would not stay here again. Shower didn't work a few times and would have to wait 15 minutes for water to come through. Temperature wasn't controllable (would get too hot). Rooms were VERY big so would be good if you have small children and need the space. Restaurant wasn't great- buffet ok, very bright and staff did not speak english well.Didn't have breakfast so cannot comment on that. Pool was nice and had bar next to it. Location is good for all the food, go-go bars and beach. Staff at arrival were amazing though, Dada was extremely friendly and welcomed us. Besides him, no one else was really that friendly. Next time will stay further up the beach or on the hill/mountain side.

Situé à mi distance le long de la plage , en retrait de la route digue bruyante , cet hôtel est très bien achalandé ; le service est très à la hauteur et l'environnement prête à la pratique quotidienne du massage thaïlandais ; la fraicheur de la mer tempère la chaleur ambiante,; les chambres sont propres et bien gérées ; petit détail éviter les chambres en face de l'ascenseur , promues aux incivilités des fêtards ; le petit déjeuner est sobre .

Отдыхали в данном отеле с 9 марта по 19 марта 2017 с дочкой 6 лет. Проживали в номере 2714. Начитавшись отзывов на букинге была в шоке куда я еду.. Отдохнув в этом отеле хочется спросить туристов которые писали эти отзывы где они отдыхали до этого? Данный отель соответствует 4*. Фото отеля на сайте полностью соответствует реальности. Уборка номера с ежендневной заменой постельного белья и полотенец. Бутилированная вода шампунь конд для головы пополнялось ежедневно. Зубные щетки и паста отсутствует. Халаты тапочки если вам это важно присутствуют. Ранее читала о краже денег с сейфа. Даже фотокамеру и фотоаппарат планшет оставляли на столе не убирали в сейф. Все было на месте а в дождь даже белье нам сняли на балконе чтоб не намокло. Завтраки как и во всех отелях абсолютно однообразны. Голодным не уйдешь точно. Расположение отеля отличное. Мимо проходящие тук туки. Возвращаемся по второй линии выходим возле Сиам Сиам и спускаемся вниз к своему отелю буквально минуты 2. Из отзывов на букинге до пляжа 3 мин. Интересно где они идут и как они идут какие 3 мин? Море через дорогу. Осталась довольна. Отель рекомендую!!!! Вернусь обязательно

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Reviews from Trip Advisor

Trip Advisor aggregated rating

55% of guests recommend this hotel

Total of 9 reviews