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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property
Hotel in Coquelles with free parking

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Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Exterior
Lobby
Classic Room, 2 Twin Beds, Non Smoking, Bathtub | Room amenity
Daily buffet breakfast (EUR 9.90 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪9 min walk‬
  • Place, Cité Europe
    ‪13 min walk‬
  • Place, Channel Outlet
    ‪19 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(63 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking, Bathtub

Classic Room, 2 Twin Beds, Non Smoking, Bathtub | Desk, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Coquelles

Within a short walk of Regional Natural Park of the Caps and Opal Marsh, Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche is within 2 miles (3 km) of Channel Outlet. This 43-room hotel has a bar/lounge along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Regional Natural Park of the Caps and Opal Marsh - 9 min walk - 0.5 miles
  • Cité Europe - 13 min walk - 0.7 miles
  • Channel Outlet - 19 min walk - 1.1 miles
  • Calais Beach - 9 min drive - 3.5 miles
  • Port of Calais - 14 min drive - 5.3 miles

Getting around

  • Calais (XFF-Frethun Train Station) - 6 min drive
  • Lille (LIL-Lesquin) - 80 min drive

Restaurants

  • ‪Cafe Metropole - ‬9 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Food Truck - ‬8 min drive
  • ‪Burger King - ‬4 min drive

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Hotel in Coquelles with free parking
Guests of Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche enjoy access to free WiFi in public areas, a conference center, and a business center. Free parking is included with your stay. Additional amenities include a free grocery shopping service, free newspapers, and a terrace.
Guests can expect to find free WiFi and wired Internet, along with 50-cm TVs. Desks are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (161 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Frequently asked questions

What can I see close to Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

This hotel is located in Coquelles within a short 8-minute walk of Regional Natural Park of the Caps and Opal Marsh. You'll also find Cité Europe and Calais Hotel de Ville within a short drive.

Is there parking available at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Yes, self parking is offered for free at the hotel.

Does Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche have a casino at the property?

No, Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a free grocery shopping service.

Does Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche have a restaurant that serves breakfast?

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche for a fee of EUR 10 per pet, per night.

Are there connecting rooms at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, there aren't any guestrooms with balconies at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche.

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 699 reviews
Rating 8 - Good. 239 out of 699 reviews
Rating 6 - Okay. 78 out of 699 reviews
Rating 4 - Poor. 29 out of 699 reviews
Rating 2 - Terrible. 12 out of 699 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

SAMANTHA

Traveled with partner
Liked: Cleanliness, staff & service
The staff were friendly and gave us a warm welcome. The outside of the hotel looked a little worn in places and some of the decor in the room was a little worn, however the bed was really comfy with nice crisp white bed linen and comfy pillows which led to a great nights sleep. It was also in a quiet area although beware of having a room on the ground floor facing the front car park as any cars arriving in the night will have their headlights full glare into the room.
Stayed 1 night in Sep 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

HAYDEN

Liked: Staff & service, amenities
Good location for tunnel, reasonable price. Parking was ok, all spaces full but managed to park within compound. Room was functional and bed comfortable but the room 19 smelt very musty, like wet dogs. It smelt so bad that it was hard to sleep, the room needs imitating and ventilation. Room key suround was torn and mangled which was poor.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what you need

Perfect little stop over before catching the tunnel.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Rob, Derby

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Having stayed in Sure hotels before on previous trips, I was disappointed with this one and it didn't live up to my expectation
Stayed 1 night in Jun 2025

10/10 Excellent

Cath

Stayed 1 night in Aug 2025

6/10 Okay

Russell

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - good VFM

Great location for the shuttle. Easy check and check - huge Auchan almost next door. Decent value for money.
Stayed 1 night in Aug 2025

8/10 Good

GRAEME

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for a stay over after a crossing on the tunnel.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Traveled with family
Small rooms but clean and tidy. No fans working in bathroom or in the other room we had. However I would go back because the staff were great
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly greeting, helpful advice, rooms clean and comfortable, secure parking.
Stayed 1 night in Aug 2025

6/10 Okay

Diane

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

France 25

Very clean, small room, small bathroom. Bed comfy, could have done with extra pillow. Bathroom was small, toilet too close to the bath and sink, sink was too big for the room. Bistro next door served burgers, pizza, good service, good value for money.
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and check in. Perfect for a pitstop would book again
Stayed 1 night in Jul 2025

6/10 Okay

Carole

Traveled with partner
Liked: Cleanliness, staff & service
Fairly basic option for being near the port. Small room and bathroom. Nice breakfast selection. Free parking.
Stayed 1 night in Jul 2025

8/10 Good

robertus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low expectations were fulfilled, no vegan food at the hotel and restaurant next door
Stayed 1 night in Jul 2025

10/10 Excellent

vicky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay after the Eurotunnel to France. Clean, small hotel with plenty of parking. Supermarket short walk away.
Stayed 1 night in Jul 2025

10/10 Excellent

necip

Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm not a first time visitor and usually stop here on the last night of a trip to Europe before getting the channel tunnel the next day. This is a very convenient location with supermarket, restaurants, and a cheap petrol station nearby.
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lionel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Functional and convenient.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good room service

It was clean and staff friendly, but we stayed 3 night's. We had only 2 tea bags for the whole stay,2 coffee tubes, when asked for more, they never turned up. Only 1 towel was changed even though they were all on the floor after the first night of showers. They did empty the bin, and we had a toilet roll. We bought our own t bags from the shop. Very let down, really for cost.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stop

Very friendly and helpful owner. He accepted putting some of my food in his fridge overnight, then refunded me 1€ with £1 after realising I had paid the city tax twice. I would not have noticed and it was a tiny sum. So his honesty and integrity were very appreciated.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, room comfort

Room 18

Awful stay as there was a buzzing noise all through the night and no staff available to report it. In the morning discovered the noise was coming from an electrical panel in the hall which was open for anyone to cause havoc if they wished. Knowing it was coming from the circuit breaker box I told the staff to call someone out, it was probably a simple circuit breaker replacement job. Turns out all the staff have known about the problem and have done nothing about it. Asked for a refund or reduction but got nothing. On top of this the room stunk, a kind of wet sweaty smell We definitely won't be staying here again
Stayed 1 night in Jul 2025

6/10 Okay

Caroline

Traveled with partner
Liked: Cleanliness, staff & service
Ok for a pre-shuttle one night stay. It's a bit tired. Park around the back as parking is a bit tight at the front. Reasonable restaurant next door.
Stayed 1 night in Jul 2025

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