Initially, it was all good. On the second day, we started seeing ants in the room. We complained to the cleaning staff, who pretended they didn’t understand a single word in English but could speak. We went to the front desk, but to no avail. We also requested to clean our room on the third day, but they ignored that request and kept saying that we had stopped them from cleaning. We took the towels from the reception without any help from the staff, as it was a one-person show. At our checkout, we were told by the receptionist that we had to pay Euro 30 more because someone from my family had spit in the elevator, and he started pointing towards my son. He charged me Euro 30 and gave me the option to settle with the police if I didn't want to pay him. It was completely an extortion. Beware of dealing with the staff. They are very rude.
