New Hotel Opera3.0 out of 5.0
Recent guest reviews
The room was small, the bathroom was small and in poor condition. Outdated furnishings, dirty walls and overall not very clean. The bed was comfortable but the pillows not that much. The breakfast very basic. Very limited selection. The eggs are awful
Found this hotel on a booking site, which had breakfast included, at a reasonable price, which is rare for Paris. The lobby and breakfast area are typical of a Paris hotel - just the essentials. Check in was smooth and quick, and the room was VERY clean, with a wonderful airconditioner and fridge to add - both very needed during our trip. Less than 5 mins walk from Liege metro, which is also convenient. Recommendable when visiting Paris for 3 or so days. Breakfast was basic, also repetitive, but sufficient. Hotel also has a luggage storage facility. Great value for money overall.
We obtained rooms here at short notice when our other accommodation proved inadequate. The concierge on duty spoke good English and willingly accommodated our groups' wishes for different types of rooms. My husband and I had a large room with a veranda that faced out over the Rue de Liege, and we sat out here several times, enjoying our morning coffee and watching the world go by. Our bathroom was clean and spacious, although another member of our group reported mould in her shower! Our room was on two levels, with the sleeping and bathroom level being about four inches higher than the lounge level. Unfortunately, this resulted in tripping over the raised edge and we experienced several nasty falls. Our breakfasts were typically continental - bread rolls, croissants, pastries, muesli, fruit juice and surprisingly good coffee. The meals were marred by inattention to the jam jars (they were frequently put out with almost no jam left in them) and by the grumpiness of one of the hostesses.
I've stayed in the New Opera Hotel during my last work trip to Paris and overall would recommend it with some reservations though because of the noise. I was staying in one of the rooms on the first floor, right above the breakfast area and what I assume was the kitchen, so from very early in the morning there was a constant noise of plates banging, chairs being dragged, doors banging, etc. Sound proofing in the rooms didn't seem to exist because I could hear the conversations in the room next door. However, as the room was turned to the little courtyard in the back, I couldn't hear any street noise. The staff were friendly, the breakfast was good enough, the room was fine for 1 person but it would probably be very tight for 2 people although it had everything necessary, the location was good. I wouldn't mind staying there again in the future but next time will be well prepared with earplugs.
Stayed three nights - chose this hotel because the hotel website states that rooms are sound-proofed. That’s not at all the case - walls are paper-thin and one can hear it all: conversations in the hallways and adjacent rooms, the water running, the elevator beeping loudly at every stop, noise from the street if one's room is facing the street. The building is quite old with very narrow hallways. The room was very small, dimly lit and dated. No luggage rack or in-room safe. Few and inconveniently located power jacks (none available near the desk, unless one unplugged the lamp). Reasonably comfortable bed and pillows. The black-out curtains didn’t close properly and had sizable gaps between them. The bathroom was quite dated with minimal shelf space and no place to hang anything, not even the towels (there was only one tiny towel bar). Bathtub with high sides and a half-shower door – impossible to shower without getting the floor wet. Good water pressure. Cleanliness left some to be desired: I found an old pair of slippers under the bed and hair in the bathroom and on the carpet. Mediocre breakfast with very limited selection – no fresh fruit, cheese or healthy items; cereal was provided but was extremely sugary. On the day of departure the key stopped working way before check-out time – quite inconvenient when one is in a hurry. And no, it had not been sitting next to any credit cards: it worked the night before and it sat on the desk all night. The staff needs an attitude adjustment, starting from housekeeping, who leaves their supplies lying across the narrow hallways, blocking the way. The front desk staff is also unfriendly: when I asked to change rooms due to noise from the street (I had specifically asked for a quiet room at the time of reservation), the front desk clerk spoke with a man (the manager?) who made some angry comments in French, probably thinking that I didn’t understand. Wifi was extremely slow, to the point that certain pages didn’t load at all. The location is very good, near the St. Lazare train station and very close to the subway. Lots of shops and restaurant nearby. I would not stay there again. Not up to par for a 3-star hotel and the price charged.
Great location for Montmartre and Boulevard Haussman. 5mins walk from Metro line 13 or 10mins from line 4. Lovely helpful staff. Very clean. Decent sized room and big bathroom. Great breakfast. Free reliable wifi. I was on business and arrived mid morning so they were happy to provide a place for me to sit and work until my room was available and to provide coffee on demand at no cost. What more could you want unless you wish to stay only in your room? I'd stay again and recommend to others.
People at the hotel were humble and kind and in the context of that, we have no complaints. Sadly, the room we had had horrible heating which was classical air conditioning which actually didn't work so we were freezing in there for 3 days. Light in the bathroom didn't work at all and sound isolation is horrible, you can literally hear other people talking and screaming around your room. Also, this rating wouldn't be so low if the images they are presenting on their webpage and here are realistic. Hotel is very old and while it has its soul, they could improve the rooms by a lot.
This hotel was brilliant! Very clean and nice looking. It was also close to liege metro station (perhaps less than a minute walk). You are also 10 minutes away from the opera house and if you turn the other way 10 minutes to Moulin Rouge. If you are arriving or going back to the airport I recommend getting the rossybus to/from opera. It was so easy getting to the hotel from here. Just walk up rue scribe as if you're heading to galleries Lafayette, and just keep walking straight until you see the sign for rue du liege on your left. Also don't know what people were complaining about on here about the wifi. It worked great when we were there so I could upload my photos to Facebook haha :) Overall, a brilliant hotel, great location, lovely staff. Would recommend anyone to stay here :)
Location was good. 10 minute walk to the Moulin Rogue and hop on hop off bus stop close to hotel which is great. Rooms are small but we didn't mind as we were never in the room. Breakfast is a plus. Saves on money. It's your basic America style breakfast. Overall Great value for the price.
The hotel is well located, near a subway station and near the Montmartre area. As a family, we had two rooms, the single room was very small size. Maybe because we were staying the weekend, the courtyard was noisy at night. In the bathroom, the toilet was not securely fastened into the floor. Providing air conditioning was very important. Breakfast was good, though monotonous and without any trace of traditional French cheese with mold. The hotel is clean and friendly staff. However, although we paid in full at the time of check-in, when we check-out, another receptionist spent a lot of time to check if we paid and was not convinced that things are okay!
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 317 reviews