Mercure Paris Porte de Pantin4.0 out of 5.0
Recent guest reviews
Perfect location for our concert visit at Zenith in Paris, literally a stroll across the road into the park and down the avenue. Plenty of restaurants and cafes until the early hours, very busy neighbourhood, will definitely stay again!
Every year I'm visiting more than 120 different cities around the world, 19 countries, and I usually go to Mercure option when is possible or available, however this one I have to say does not achieve minimum Mercure quality requirements for many reasons. Bed: twin 80 cm, are you kidding me? My younger daughter has at least 90cm or my older son has 100cm. Also too soft, you can hear internal springs. Bathroom: after having opened the shower for 10 minutes not hot water available, I put on max hot water then it came some really small amount of hot water. Bad, really bad. WC almost no space for nothing else than decoration. Room size ok, but never twin beds anymore, cleaningless correct, but some furniture are old, old fashioned and/or need some refurbishment.
Best hotel we've been to since arriving 2 weeks ago. Traveled from America to Portugal, to Spain and then here to Paris. Beautiful large clean rooms. Friendly staff throughout hotel especially Camille went out of her way to answer any questions we had and tried hard to accommodate the different food types our group wanted. She even had a Birthday Cake delivered to our group for my husbands Birthday. Thank you Camille for your service and a Thank you Santina for serving him and our group at the bar.
I arrived with my husband as he was attending a conference at the weekend. The room was small but fine, bed fantastic, linen clean, shower hot and powerful, and there was parking at the hotel which was a bonus although you paid. There was no china cups only flimsy paper cups in the bedroom, which spilled their hot contents everywhere, and one tea bag to last all evening and the next morning.! However, the food! Breakfast was basic, same old fruit everyday, one flavoured yogurt - vanilla. Reconsituted scrambled eggs cold and lukewarm bacon and sausages - the croissants were good. Then there was the 'formal' dinner - which was the worse food I have ever tasted in my life. The chicken was unedible - literally, the sauce cold, plates cold, rice barely cooked - I asked the waiter to replace my food but he laughed and walked away. The Lemon Tart turned up at the table with the remaining sauce from the so called dinner? Then we had to queue up (at a formal dinner) to get our teas and coffees. The most unacceptable part was the state of the two waiters, one had jeans halfway down his backside and they were FILTHY utterly FILTHY, I think the other had his workclothes on. Why the hotel cannot offer waiting staff a uniform beggers belief. This hotel was expensive and its a good job they had parking because I would not have left my car in the location it was seedy and as a woman would not dare walk out at night on my own. I would welcome the manager's and please not the 'we will do better' line that seems always to go on when he responds - you took a lot of money from this organisation and gave a sub standard service and food.
This is a good hotel on the outskirts of Paris (Pantin area) which is handy if you have to get out of Paris and onto the A1 northbound. Comfortable but a little dingy in the hallways and a bit tatty, it however has friendly helpful staff and a reasonable breakfast. The neighborhood is a little suspect so beware of pickpockets and rough types. (I was pickpocketed on the underground at Gare de Nord so be VERY CAREFUL.
Chambres très agréables et très confortables bar de l hotel tres agreable aussi. personnel agreable gentil aux petits soins. Situé tout près du métro ligne 5 et de la Villette. Hôtel neuf. On recommande sans souci!
C’est la deuxième fois que je me rends au Mercure Porte de Pantin. C’est mon pied-à-terre lorsque je prospecte Paris. Les chambres sont confortables bon petit déjeuner.Parking en sous-sol. Mais la chose que j’apprécie le plus particulièrement est toute l’équipe jeune dynamique souriante et sympathique. Un grand merci à Santiana, Javier et Diassé Du petit déjeuner pour leur bonne humeur, gentillesse et leur professionnalisme. Mais également un grand merci à tout le desk : Axelle, Jonathan Xavier et les autres collaboratrices...Pour leur accueil et leurs sourires. À très très bientôt. Alexandre-Christophe Alémany ch 904
Le personnel était très accueillant. La chambre était bien, au calme. La literie était propre, nous avons eu bien chaud et les lits étaient durs juste comme il faut. La ventilation était assez bruyante mais possibilité de l'arrêter donc une bonne nuit passée.
bon séjour d'une nuitée, chambre privilège très bien équipée ( peignoir, machine Nespresso et douche à affusions) ce qui compense la petite surface. Pas pû tester le Legato car le restaurant était fermé en ce diamnche, dommage! par contre j'ai beaucoup apprécié le buffet petit déjeuner très bien dressé et varié. Là encore un délicieux Nespresso m'attendait. Anoter enfin le service très efficace et cordial de l'éqipe à la réception, notamment Cathy :)
Bon accueil Hôtel neuf et propre. Ambiance tamisée, bougies parfumées, l’ambiance est propice à la détente après le travail. Room service efficace et plats originaux. Rien à dire sur ce Mercure, si ce n’est que comme beaucoup d’accor depuis cette année, pas de surclassement propose au Platinum.
- Close to Parc des Buttes Chaumont
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Parc des Buttes Chaumont is within a mile (2 km) of Mercure Paris Porte de Pantin, and other popular attractions like Basilica of the Sacred Heart of Paris are within a few miles (5 km). This 4-star hotel has 123 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. On a river, it's also near Picasso Museum and Place des Vosges.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
All 123 soundproofed accommodations feature separate bedrooms. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free newspapers, and safes are also standard.
Renovated in 2017, Mercure Paris Porte de Pantin offers a fitness center, free WiFi in public areas, and 2 meeting rooms. Self parking is available for EUR 16 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a computer station, and free newspapers.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 29 reviews