Hotel Campanile MLV - Bussy Saint Georges3.0 out of 5.0
Recent guest reviews
The hotel is reasonably price and close to Dsineyland. On late arrival (about 9:30pm) we were checked in superquickly by a helpful receptionist. The room was clean, big enough for a family of 4, with clean bathroom and comfy beds. Good choice of food for breakfast. Unfortunately, the whole impression was spoilt by a waiter during the dinnertime. We don't speak French and I felt as I was a "second category" customer for him. He threw!!!! The menu on the table in front of us and vanished. As the menu is only in French, it was hard for me to figure out what my kids can eat- but he was nowhere to be found. Suddenly, when a French family sat at the next table, he was there for them- explaining the rules of buffet-style dinner, picking up the lids On the dishes and showing what was inside. Fortunately, a nice waitress turned up and took our ordrer. It was really a very unpleasant experience. Something should be done about such attitude of the hotel staff, as I believe they could know some basic English, or rather they should be willing to use it. All in all, I think it was a good choice of family accomodation near Disney Parcs
Travelled as party organiser/ leader for a youth group coach party visiting Disney. Positives: Super efficient check in for large group, nice rooms, bathrooms nice and modern, comfy beds, clean, air con, wi fi, breakfast was basic but good. Negatives - rooms have little storage for luggage, no safety deposit boxes/ safes. Unfortunately, on our last day, we returned from Disney to find that several rooms had money stolen and one was completely ransacked with travellers possessions ruined and thrown around and had money stolen too. Reception staff extremely unhelpful - just shrugged. Would not review CCTV. Spoke to a duty manager who was only available the next day (we had to delay departure and missed our channel crossing as a consequence to speak to the duty manager) who also shrugged and would not review CCTV. They would not do anything other than assuring us that only someone with a key card could get into the rooms and printed us a list of key cards assigned to rooms which did not reveal anything. This leads us to believe it must be a member of staff - however, reviewing the CCTV there and then would have revealed who it was or wasn't. Our trip members did not feel safe at this hotel after this event. Several of our younger members were extremely distressed. Our party had spent considerable time raising the funds to be able to travel to Disney and for most this was a once in a lifetime trip - trip ruined! Instead of happy memories, they will remember having their money taken and their possessions destroyed. The youth organisation we were travelling as part of, a registered charity, is absolutely horrified that to have used a clearly unsecure and unsafe hotel. We pride ourselves on our good reputation and our high standards of safeguarding of our members. SInce returning home, I have contacted the contact us email on the Campanile website, as the hotel staff would not give me an email address to direct my concerns to. I also sent my concerns via our travel agent as frankly I was disgusted with the total apathy and poor attitude of the hotel staff to the situation. They just did not care a jot about the security and safety of their guests whatsoever nor did it seem that they have any kind of effective policy or procedure for dealing with incidents of this nature. 3 weeks later and no response from Campanile either directly to myself or via the travel agent who incidentally can't apologise enough for sending us to this hotel and the distress this experience has caused - they are horrified too and also care about their good reputation. I have deliberately withheld writing this review so that I could make a fair and unbiased review and not a knee jerk reaction but I feel that 3 almost 4 weeks is plenty of time for Campanile to address the issues we had and to make a response. Nothing. If you do choose to stay here, do not leave anything in your room because if anything does go missing or is destroyed this hotel and its management will just shrug its shoulders. Customer service - nil safety - nil security - looks good on the surface but is actually nil
We recently stayed here as a coach trip of around 50 and the hotel accommodated us well apart from not having a couple of rooms ready when we arrived. The rooms were clean and had basic features including a good sized TV and comfortable bed. There was not a lot of noise in the night and the air conditioning kept the room cool without being loud. The village near by has supermarkets and places to eat but the food served in the hotel and looked reasonably priced even though we didn't have dinner there. Breakfast served in the hotel was a continental buffet with croissants, bread, cheese, cereals and fruit which was all fresh. Service was also friendly in the restaurant but not so much at the front desk.
The receptionist staff were rude and laughed a lot at us. We didn't feel comfortable at all. They were not very helpful and it seemed like we were being a nuisance. Also we had already paid for the room and then had to pay tax on top when we checked out. When we got back to the hotel one of our room doors hadn't been shut properly after being cleaned so we did not feel like our rooms were safe. We locked everything away in our suitcases because of that.
The elevators were like broom closets. The beds were too low to the ground. There was little to none space to move around that room especially when 3 people have 2 pieces of luggage each. There were no electrical outlets in bathroom to curl hair. No washcloths provided. The bar and restaurant closed too early as our bus (we were on a group tour) never returned before 10 pm. Vending machines had crappy choices. Had to walk to McDonald's to get food. I would never choose this hotel myself again.
The hotel is OK, with clean rooms (ours was cleaned every day) but very small. We had a triple room, with a double and a small bad, but it was very small. We managed to find a place to put the suite case but did not have space to move in the room. Of course we stay three days at Disneyland parks but having 4 nights accommodation... it was very small room.we had breakfast included but my suggestion for the hotel is to try to diversify it because each morning (4 mornings) we had the same: croissants, cheese and ham, butter, milk and yogurt. In two mornings we had also pain cakes, but every time when we were coming for breakfast we could not find food. We were asking the staff but they reacted so slowly. Other inconvenient was the distance to the RER station (800m). It is not a big distance and we knew it but with a kid of 5years old, after 9, 10 hours on the parks, was difficult after two days. My recommendation for families with small kids is to find accommodation in Disney village even it is more expensive. So, in general is a good hotel, with medium quality, but not for families with small kids who are coming for Disneyland.
we booked for our holiday to disneyland qnd decided to stay at this hotel due to price and location. prior to arrival i advised the hotel that we would be arriving at 1 for check in. with staying over xmas we wanted to use the restaurant on xmas eve and i was advised to book so they could get out food in (special festive menu) on arrival at 1.20 we was told no room was ready. after 20 minutes they got us a room. do we went to room and put our stuff in and went out for the day. on our return is when it went downhill. room was hot to start with, then the kids went to use the toilet and they said it wouldn't flush. water was constantly running into the bowl. we put up with the stuffy room and constantly running water and on our wat out reported to reception. they said the air con is turned off in the whole hotel and no fans available and we had to put up with the heat and secondly they would fix tge toilet on returning to the hotel we ased if the room had been sorted and they said yes. on returning to the room we used the toilet and again it stuck and just had running water. we complained to reception and someone came to look. after 45 minutes of messing around with the toilet they said its broken. they said it was to late to move and they didnt have a room for 4 so they gave us a room key to use a different room for the toilet. so we had to take kids to a different room fot the toilet. the following morning we had had enough. reception said we had to remove all our belongings to reception until they could finf us a room. by this point we was upset. xmas eve. the manager is one of the rudest people i have ever met. i asked for some money back to be met with you had a bed what more do yo want. after an hour they found us a room so we moved our stuff. later we arrived back for our xmas eve dinner to be told our reservation and booking hadnt been passed on from reception. i will never use this hotel chain again. i have left messages on the website with no return
We arrived late in the evening. The hotel didnt have the name infront of it. There were hotels on both sides and we got a little confused which one is which. Johan, the receptionist at that time was polite and explained to us how the wifi works and the card keys. We always wash our hands when we get home and when we entered the room it stinks! The toilet stinks! And this hotel didnt have hand soap but they have a dispenser for soap but it was empty! Since it was freezing we turned the heating ON right away but it wasnt working! We were tired and starving and We went back down to the restaurant but the staff said it was already closed! I understand it was already 10pm and maybe everyone was tired but the fact that they knew we were starving because i told them, the staff was eating the remaining food infront of us and I even said maybe thats for free(jokingly) but the manager just gave me a blank face! Thought they speak/understand english well. Anyway, 1st of January at 18.30, a lady just entered the room without knocking and my husband was in the toilet he locked the toilet door immediately. I was shocked! Still thinking if we got the wrong room!!! She went out for 2sec and showed me 2 toilet rolls. Then i realized, she wanted to clean the room. She cant understand nor speak english obviously, because we put the sign "do not disturb" outside and still entered the room. We checked out the following day. We gave the card keys back to the lady. And as expected she didnt ask how was our stay.
This hotel is a budget hotel but a good one. It's 2 stops by train to EuroDisney but there is a good 15 min walk to the station. We spent 3 nights here. It's an easy enough commute on the RAR A line for Paris centre as well. The breakfast is fine as long as the service is working. We had 2 good mornings and 1 where there was not food on the buffet but they were still charging you the 10 euros without warning you. The rooms were basic but they were warm and comfy which tea and coffee in the room. They were also quite spacious for a budget place.
After a three year hiatus (due to an engagement, wedding and honeymoon!), we booked a fairly last minute trip to the area purely to visit Disneyland from 28th - 30th December. We had a really positive experience when we last stayed here in 2013 so returning was an obvious option when booking our trip this time round. I must admit that I was slightly disappointed to discover that the condition of the rooms had deteriorated since our last visit. The furniture and decor was a little worn, but the main thing was that it was warm, clean and comfortable and it ticked all of those boxes (warmth being especially important when out in minus temperatures for practically 12 hours - I do wonder if my head needs checking sometimes!). I have two little niggles though: the first was that we only had one pillow each with a third provided in the storage unit for us to fight over (!) - my husband ended up with a sore neck after our first night. It would've been nice to have the option of two pillows as we have experienced in other budget hotels before; the second niggle is that there was no safe in the room. We ended up packing up all our valuables and passports into the car whilst we were out every day. A bit inconvenient to say the least really. In terms of beyond the rooms, all staff were really friendly and it was reassuring to leave our car in a secure gated complex. A huge plus of this hotel is how easy it is to access Disneyland. It's a straight-forward 5 - 10 minute walk to the RER and two stops to the parks from there. A return ticket is five Euros. The whole journey takes about 20 minutes (it would take you the same amount of time to walk to the parks from the budget Disney resort hotels to put it into perspective). You can also get directly into Paris city centre from the station too, although it's a good 45 minute journey. Bussy St George is basically a town that seems to have been built purely for commuters and Disneyland workers - it's really quiet, but does have a supermarket and a few restaurants (Chinese seems to be the most popular!) should you wish to make use of them while you're there! As it's so quiet, the area feels safe and we weren't phased walking around late at night. We used the restaurant for the first time during our stay as any eatery in Disney was practically inaccessible as it was so crowded (note to self - never go at Christmas again!). We both were pleasantly surprised by the menu offering and the quality of the food: we opted for pizzas off the a la carte menu which were delicious. The total bill for our dinner came to 25 Euros which was a welcome change from the prices we were dealing with at Disneyland! Generally, this hotel is perfect if you're looking for somewhere close to Disneyland without the crowds and extortionate prices that come with staying on the resort. Our hotel stay plus two day hopper tickets for the parks cost about £350. I was looking at £600 for B&B plus tickets for the same dates at the Santa Fe. It's a no brainer in my opinion! A few quick tips for good measure: - You can grab a really cheap and tasty breakfast from the Relay shop which is inside the train station at Disneyland. It cost us less than five Euros for a chocolate pain, baguette and juices. - The Val D'Europe shopping centre is the stop between Disneyland and Bussy St George on the RER (or a five minute drive away). It's fairly decent in terms of actual retailers and again, has some good fast food options that are quieter and cheaper than Disney. Thanks Campanile for yet another decent stay!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour front desk
Hotel Campanile MLV - Bussy Saint Georges places you within a 10-minute drive of popular sights such as Val d'Europe Shopping Center and Aquarium Sea Life Paris. This 3-star hotel has 97 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. In central Bussy-Saint-Georges, the hotel is also within a 15-minute drive of Chateau de Champs-sur-Marne and Disneyland® Paris.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start weekdays with buffet breakfast, available for a fee from 6:00 AM to 9:30 AM.
Hotel Campanile MLV - Bussy Saint Georges's 97 air-conditioned rooms provide coffee makers, free newspapers, and phones. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Desks are also available.
At Hotel Campanile MLV - Bussy Saint Georges, guests have access to free WiFi in public areas, 3 meeting rooms, and free newspapers. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a terrace, a garden, and a TV in a common area.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 576 reviews