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Recent guest reviews

Online reservations and communication with property could improve.

The hiking trails around the river and through the jungle were well maintained with breathtaking views. The staff was very polite, helpful and professional. The entire hotel was absolutely beautiful I would advise anyone to make a special effort to stay here when traveling Equador.

What a fantastic last day in Ecuador. Will stay longer next time.

Stayed one night. Door lock did not work and it took more than an hour to get it fixed. They had to enter through the bathroom window and left all the tub muddy and did not clean it. Only one person at the front desk and was not very pleasant to help us out.

excelente servicio, y personal. tuve una confusión en el día de llegada y sin problema me lo arreglaron!

km. 65 via Quito - Baeza Papallacta Napo

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Termas de Papallacta is within the area of popular sights such as Foch Square and Cotopaxi National Park. This 56-room, 3.5-star resort welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Free full breakfast is served each morning from 7:00 AM to 10:30 AM. This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

Guests can expect free WiFi and 32-inch LCD TVs with digital channels.


Property features

Guests staying at Termas de Papallacta enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Other amenities at this spa resort include a conference center, a computer station, and laundry facilities.

Room options

Bungalow

1 King Bed and 4 Twin Beds | Sleeps 6

Suite

1 King Bed | Sleeps 2

Standard Double Room

2 Queen Beds | Sleeps 2

Standard Triple Room

2 Queen Beds | Sleeps 3

Guest reviews for Termas de Papallacta

Everyone (3) Family (2)
5
Family

Online reservations and communication with property could improve.

By on Dec 27, 2019

Review comment responded on Jan 23, 2020

Dear guest, Thank you very much for making time to give us feedback. Your comments help us improve day by day. We hope you can visit us again soon

5
Family

The hiking trails around the river and through the jungle were well maintained with breathtaking views. The staff was very polite, helpful and professional. The entire hotel was absolutely beautiful I would advise anyone to make a special effort to stay here when traveling Equador.

By , from Atlanta, Georgia on Jul 8, 2019

5
Everyone

What a fantastic last day in Ecuador. Will stay longer next time.

By on Feb 6, 2019

Review comment responded on Feb 12, 2019

Dear visitor, Thanks for the picture! We hope you could visit Termas Papallacta again when you return to Ecuador. Best Regards, Termas Papallacta Team

5
Everyone

By on Jan 12, 2019

Review comment responded on Feb 14, 2019

Gracias por tu excelente calificación, trabajamos para lograr las mejores experiencias en nuestros clientes. Saludos! Equipo de Termas Papallacta

4

regular service

Everyone

Stayed one night. Door lock did not work and it took more than an hour to get it fixed. They had to enter through the bathroom window and left all the tub muddy and did not clean it. Only one person at the front desk and was not very pleasant to help us out.

By on Apr 7, 2018

5
Family with small children

excelente servicio, y personal. tuve una confusión en el día de llegada y sin problema me lo arreglaron!

By on Aug 27, 2019

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