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Novotel Bangka Hotel & Convention Centre

4.0 out of 5.0

Recent guest reviews

Stayed a total of 4 nights. Hotel looks pretty new but maintenance could be better. The beige sofa in the lobby and the room looked quite worn down and dirty. Honestly, beige colour for the upholstery is a bad choice for a high traffic use. We had a room with 2 single beds on the 1st 2 nights and a double bed for the subsequent 2 nights. Both rooms the carpet had stains but generally clean. The AC wasn't particularly cold even when set to 20 degrees celsius. Sheets and towels were clean and housekeeping responded to our requests for extra toiletries promptly. Water pressure and temperature in the shower was good. Wi-Fi reception was patchy and dropped off occasionally. The buffet we had that is only available on Saturday was very good value with a good selection of local and international dishes. If you drive, there are ample free parking lots. There's a pool, gym and spa on the 3rd floor that was fairly underused when we were there. Overall, if you are looking for a better class hotel in bangka, this would probably be your best option considering the room rates.

Very conformable and good experience. and not far to find good food and located very near to the airport. very recommended place to stay and spend your time. Best hotel compare to other hotel around it.

Becoming a good brand of Novotel, I expected very good service. But the first night I arrived and asking to borrow an iron, I was quite frustrating of its housekeeping service. First, it was quite difficult contacted the housekeeping. I rang several times, nobody answered. Finally after several times, a female voice answered but with a dissapointment, they did not have any iron left! Instead she offered hotel pressing service with bargaining price and she suggested me to negotiate the price with the housekeeping staff who was willing to come. I said it was ridiculous! I have been stayed in Novotel or Mercure or any other hotel chains, not even once I could not get any iron to borrow! Some hotels already provide an iron plus iron tablen in its standard room. The staff then took my consideration and would try to get an iron for me. So I waited... After more than 20 minutes and nobody showed up. I rang again... And asking for my iron, this time I said I only borrowed it max for one hour! I just needed it to iron few pieces of my blouses. Finally it arrived, I ironed my blouses right away and giving back the iron right after I used it. One issue solved. Another one came up at second night when we ordered dinner ala carte with the whole group from my business seminar event. The waiters seemed inexperience handling orders from a group of people and they were in "chaos". Drinks and food came in "slow motion" while the waiters back and forth asked for guests'names. Poor dinner we had! This surely my unsatisfied stayed ever in Novotel.

Our group brings 6 children, arrived at the hotel 12pm. And we didnt even get the room at 3pm! They said it's because the rooms are used back-to-back, but it's not an excuse! Standard checkin time everywhere else is 2pm! Another bad experience was in the pool. Can't your staff just be more polite? We know the pool towel can't be brought to the room. This is not our first time staying in the hotel! The breakfast is just not up to the standard of hotel with this price. You need to check what other Novotel is doing to improve.

It's one hour away from the capital city, Jakarta to Beautiful Bangka has multiple airlines flying here. I stayed in the city center, Novotel. Well managed and very specious space to rest in Bangka. Lobby area Novotel has a coffeshop with live band at night. Karaoke is also available just one floor below lobby. I love most the pool and gym area...located on the second floor. My room view facing hills and in the morning I could witness the sunrise over the city view. Breakfast is plentiful, and there's smoking area at the balcony. All staff are proffesional and very helpful. Will come back in the future to this hotel.

Nice staff, reception, porter, driver of shuttle and cleaning service comfortable sleep. This hotel near from Depati Amir Airport It is easy to find meal arround the hotel Novotel Bangka has completly facilities, such as swimming pool, fitness, sauna

The best hotel in Bangka, quiet and comfortable. Strategic located near depati amir airport and business centre in this city. Friendly and polite service, a varied and delicious breakfast menu.. Good services

We stay December 16-18, 2017 in connecting room 1006-1004. The bed is very comfortable, there is a small sofa bed in the room, the room model is similar to Novotel Ngurah Rai Bali. As a member of Gold Accor we really enjoy the facilities provided by this hotel. Thank you Novotel Bangka, we will be back to stay at this hotel if to Bangka.

Beyond my expectation, the food is amazing and humbly staff. Really worth to stay. I am sure will be back again if I am going to Pangkal Pinang. Looking forward to staying there again in the near future.

The room was clean and tidy. The bed sheet was white and spotless. I love this. The towel was mixed. One was white like a brand new, the one was worn out. To contrast. :( Lucky I was travelling alone and I simply picked the new one. Their toiletries are standard. Their breakfast quality is average. They do have local food, but just so so. I'd rather go out and find the local food for better quality and cheaper too. The receptionist was friendly. The price for standard room was just average. Not too expensive, but definitely not cheap. I got charged for about Rp 800,000 after I used my Accor Card.

Jl Soekarno Hatta Pangkalpinang Bangka

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Free airport shuttle

Located within a mile (2 km) of Girimaya Golf Club, Novotel Bangka Hotel & Convention Centre is within 3 miles (5 km) of Masjid Jamik Pangkalpinang. This 222-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi. Ramayana Pangkalpinang is also 2.4 mi (3.8 km) from this Pangkalpinang hotel.


This hotel serves as home to a cocktail bar, along with a restaurant that specializes in Indonesian cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


All of Novotel Bangka Hotel & Convention Centre's 222 rooms are air-conditioned and have an array of amenities, including sofa beds, minibars, and coffee makers. Guests can expect 29-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and slippers. Free bottled water, safes, and phones are other standard amenities. Limited housekeeping is available.

Property features

Novotel Bangka Hotel & Convention Centre features 2 outdoor pools, a children's pool, and a fitness center. Free valet and self parking are available, and there's also a free airport shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 240 reviews