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Mercure Pangkalan BUN

Property class: 3.5

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Photo gallery for Mercure Pangkalan BUN

A spacious lobby with a high ceiling, seating areas, and a reception desk.
A modern hotel room with a large bed, a flat-screen TV, a desk, and a large window offering a city view.
A modern dining area with large windows, wicker furniture, and a unique chandelier.
A modern hotel room with a curved sofa, two marble-topped side tables, a grey armchair, a TV, and a large mirror.
A hotel room with a sofa, armchair, round tables, a TV, and a large window with a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
JL HAJI UDAN SAID KOTA WARINGIN BARAT, Pangkalan Bun, 74113
  • Place, Istana Pangeran Mangkubumi
    ‪14 min walk‬
  • Place, Istana Kuning
    ‪14 min walk‬
  • Place, Pasar Indra Kencana
    ‪2 min drive‬
  • Airport, Pangkalanbuun (PKN-Iskander)
    ‪12 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed

A hotel room with a large bed, a TV mounted on a wooden panel, a view of a cityscape, and a colorful carpet.

Executive Suite, 1 Double Bed

  • 675 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed (Superior)

Room

Premium Room, 1 Double Bed (Superior)

10.0 out of 10
Exceptional
(6 reviews)
  • 296 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Superior)

A hotel room with two beds, a TV, a small table, and a view of a cityscape.

Premium Room, 2 Twin Beds (Superior)

9.0 out of 10
Wonderful
(2 reviews)
  • 296 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Room

Deluxe Room, 1 Double Bed

  • 421 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Room

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

A modern hotel room with a large bed, a flat-screen TV, a desk, and a large window offering a city view.

Suite, 1 Double Bed

  • 631 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed

A modern hotel room with a large bed, a seating area, a wardrobe, and a city view.

Presidential Suite, 1 King Bed

  • 1001 sq ft
  • Sleeps 6
  • 1 King Bed

About the neighborhood

Pangkalan Bun

Istana Pangeran Mangkubumi is a short stroll from Mercure Pangkalan BUN, and other popular attractions like Pasar Indra Kencana are within a mile (2 km). This 150-room, 3.5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Istana Pangeran Mangkubumi - 14 min walk - 0.8 miles
  • Istana Kuning - 14 min walk - 0.8 miles
  • Al Amin Polres Kobar Mosque - 2 min drive - 1.1 miles
  • Pasar Indra Kencana - 2 min drive - 1.1 miles
  • West Kotawaringin Regency Office - 4 min drive - 2.7 miles

Getting around

  • Pangkalanbuun (PKN-Iskander) - 18 min drive

Restaurants

  • ‪Rumah Bakar Semangat 47 - ‬8 min walk
  • ‪Tongseng Kumai Kota Waringin Barat - ‬11 min walk
  • ‪Rumah Makan Torong - ‬16 min walk
  • ‪Warung Sate "Goyang Lidah - ‬14 min walk
  • ‪Mie Ayam samping Warnet Pahala - ‬15 min walk

About this property

Mercure Pangkalan BUN

Guests of Mercure Pangkalan BUN have access to a full-service spa, 2 outdoor pools, and a children's pool. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a terrace, and laundry facilities.
Guests can expect free WiFi and 50-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Minibars, coffee makers, and safes are also standard. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

A spacious lobby with a staircase, wicker furniture, and a reception desk.
Arsela Hotel Pangkalan Bun
Pangkalan Bun
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 78 reviews
$23 nightly
The price is $26
Oct 3 - Oct 4
Total with taxes and fees
Arsela Hotel Pangkalan Bun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 200,000 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • DANUM POOLBAR
  • KELAKAI RESTAURANT
  • MALINING
  • PALAPAS ROOFTOP

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Accessible shuttle
  • Elevator
  • High-pile carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches used
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 350000.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 200000 per person
  • Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Some water is reused through a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • This property uses a grey water recycling system.
  • Onsite safety features include a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Mercure Pangkalan BUN Hotel
Mercure Pangkalan BUN Pangkalan Bun
Mercure Pangkalan BUN Hotel Pangkalan Bun

Frequently asked questions

Is free cancellation available at Mercure Pangkalan BUN?

Mercure Pangkalan BUN offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Pangkalan BUN?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Mercure Pangkalan BUN on Oct 18, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Pangkalan BUN?

This hotel is located in Pangkalan Bun, a short 11-minute walk from Istana Pangeran Mangkubumi and also 12 minutes on foot from Istana Kuning. You'll also find West Kotawaringin Regency Office and Pancasila Roundabout Park within a short drive.

Will I be able to park at Mercure Pangkalan BUN?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Mercure Pangkalan BUN?

There is a full-service spa available for guests to enjoy and services include massages.

Does Mercure Pangkalan BUN have a casino?

No, Mercure Pangkalan BUN doesn't have a casino.

Is there an indoor pool at Mercure Pangkalan BUN?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Mercure Pangkalan BUN?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 2 outdoor pools, and 2 bars/lounges.

Are there hot tubs at Mercure Pangkalan BUN?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Pangkalan BUN feature a restaurant that includes a breakfast menu?

Yes, Mercure Pangkalan BUN has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Mercure Pangkalan BUN allow pets to stay for free?

No, pets and service animals aren't allowed at Mercure Pangkalan BUN.

Are there connecting rooms at Mercure Pangkalan BUN?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Mercure Pangkalan BUN?

The closest major airport to Mercure Pangkalan BUN is Pangkalanbuun (PKN-Iskander), which is 5.6 mi away (18 minutes by car).

Can I book a room with a balcony at Mercure Pangkalan BUN?

No, there aren't any guestrooms at Mercure Pangkalan BUN that offer a balcony.

Mercure Pangkalan BUN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 58 reviews
Rating 8 - Good. 11 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 4 out of 58 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Food and accommodation magnificent
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Th
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
room cleanliness and condtion of thr hotel is great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel after the jungle
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms , super clean and lovely staff that helped us so much with everything we needed.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern, beds were comfortable. The breakfast buffet had a wide range of options. It was included with the room rate, otherwise quite costly on its own. The pool was not clean. The check in was very, very slow but the staff were very friendly and helpful. One of the staff helped arrange our transportation when we had some troubles securing it on our own.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and restaurant personal were top notch
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice big room, very friendly and helpful staff. Breakfast buffet was really nice!! Dinner at hotel was also a nice option
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time in the hotel both in my way to the Tajing Puting park and in my way back from the park.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed. Loved the pool.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Arrived early in the morning and were able to arrange an early check in for a nominal fee. Express laundry service was excellent as was the food and the staff were very helpful.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so lovely and helpful.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design and very nice staff. Pangestu was our server at the restaurant and he was great!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did two stays at this hotel either side of a 5 day boat trip in Tanjung Puting. The rooms were great and the staff were excellent, particularly the waitresses in the restaurant who were super helpful. Was a great place to reposition before and after the jungle.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new hotel, with excellent staff. Taxi from airport 100,000 IDR. Supermarket nearby. Grab car available back to airport (34,000 IDR)
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is perfect
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful but out of place for the space around it. Room, food, and service was excellent. The included breakfast was the largest spread of food I’ve ever seen. Couples massage was outstanding and incredibly affordable. Pool was lovely. It was safe to explore, we walked all over but there is nothing similar to the level of this hotel around.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with warm reception and cold drinks! New property, clean and modern. We mistakenly went to dinner right as they closed (we did not know the hours) but they sat us with no questions. Because the food took a little longer (the kitchen had actually closed already) they gave us a complimentary dessert because we had to wait - even though it was our own fault for not knowing the hours.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to give this VERY nice hotel 5 stars, but guests should be aware there is a LOUD mosque nearby and it was impossible to sleep after 0430. We were in room 101 which i think was literally the closest room to the mosque so maybe ask fir a room on the other side of the hotel
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel with poor service

The hotel facilities are excellent. Comfortable room, great spa, wonderful breakfast options. But… service is poor. Room service is excruciatingly slow. We had to call three times for a beer. Service at breakfast is sloppy. Twenty minutes after we arrived, we had finished eating and coffee was still missing. We claimed twice but staff were joking next to the coffee machines. Only when their boss intervened did they start making it. Still, there are not many options in Pankalang Bun. If only they trained their staff better it would be a great choice.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was one of the best, rxcept that there was no spare toilet paper in my room.
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here twice in a week. First was for one night on 31st May which was truly a dreadful experience. On arrival I discovered that a palm oil company were having an event at the hotel for employees and their families overnight. Apart from finding this extremely distasteful as that industry is responsible for destroying the habitat of animals it was very clear that the hotel was unable to deal with such a large number of guests as well as guests such as myself. Children were running around unsupervised as soon as I arrived. I went for dinner and while I was sat in the restaurant these children were runnng up and down between the tables I ordered a spinach soup Caesar salad and strawberry milkshake. Shortly after the waitress returned to my table and informed me that there was no salad as it was in her terms “unpalatable “ !! I asked her to bring my other choices while I read through the menu again. She then returned and said there were no strawberry milkshake so I asked for a vanilla and was told they didn’t have any either so had a caramel one. My soup arrived and it was cold ! I asked it was supposed to be cold and was told no. Took it away and brought it back after it had obviously been nuked in the microwave, I then decided to order chicken satay which had barely warm chicken and cold rice ! In fairness I was not charged for this awful meal. Breakfast was no better with cold Coffe and omelettes no glasses for fruit juice. 2nd stay better but breafast poor
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Deeply Disappointing — Poor Service & Poor Rooms I booked a Premium Superior Double Room and contacted the hotel multiple times over three weeks about an extra bed for our toddler. No response. At check-in, we were told the extra bed would come at a significant additional charge — around a third of the room rate. When I asked for any goodwill gesture, I was refused. Breakfast was also priced as a costly add-on per adult. I had also found a cheaper rate directly through Accor and asked if my booking could be refunded as a courtesy. Denied again. The room itself was extremely small. When the extra bed was set up, it was nearly impossible to move around. On top of that, the soundproofing is virtually nonexistent — street noise came through loud and clear, making it hard to relax or sleep. It would have been so simple to offer a room upgrade or a small discount — especially since the hotel had ignored our inquiries for weeks. Instead, we were dismissed with a “sorry” and a smirk. As a customer, you are simply not taken seriously here. I can only advise others to look elsewhere.
Stayed 1 night in Apr 2026