6/10 Okay
Sheila P.
Jul 3, 2025
Dont Stay at Tidewater
First of all, the condo we rented was excellent and the owner was very responsive. My review has nothing whatsoever to do with the actual unit we rented. The problem is the elevators and the parking deck. The elevators are super slow. There was actually a very long line during check in just to get on. The parking deck was ridiculous. You have to get on 2nd floor to walk across the breezeway then get on a completely different elevator to get to your floor. One night as we were trying to get on an elevator in the parking deck, we heard someone screaming that they were stuck. So we then had to walk down 3 flights of stairs to the 2nd floor only to find out that all power was out and elevators were not working. We had to sit in the hot lobby for over an hour and a half. My husband could not walk up 7 flights to our room. We witnessed a security guard and another man have to literally carry a guest that was in a wheelchair up to the 4th floor. This resort does not have any plan of action for the handicapped in case of any type of emergency such as this or God forbid, a fire! We will not be staying at Tidewater again and we heard several others say the same thing during our stay! Again, this has nothing at all to do with the actual unit we rented or the owner!
Sheila P.
Stayed 5 nights in Jun 2025