The condo was very nice at first. The icemaker and water did not work on the refrigerator. The twin bunk bed had sand in the sheets, and the threshold was broken going into the master bath. I reported this all on the first day. I told them I would wash the sheets. They said they would inform housekeeping and maintenance. On the 4th day, maintenance came in the condo, unannounced to repair the a/c that was dripping down into the condo below us. They never calles to say they were sending maintenance up. The mattress in one of the bedrooms had a hump in the middle of it. We asked for a late check out on the last day, and they said we could with no fee if we gave a 5 star review. This is not the review they are expecting. We checked out at the regular 9:00 am check out time. There is plenty of room for family, and the condo is located in a great spot, close to the elevator and pool. I feel this would have been a much better stay if there had been better communication