Hotel Castelo

Property class: 2.5

Choose dates to view prices

Photo gallery for Hotel Castelo

Parking
Lobby sitting area
Lobby sitting area
Minibar, free WiFi, bed sheets
Minibar, free WiFi, bed sheets

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Quadra 103 Norte Rua NO 11, Lote 19, Plano Diretor Norte, Palmas, TO, 77001-036
  • Place, Sunflower Square
    ‪9 min walk‬
  • Place, Capim Dourado Shopping
    ‪17 min walk‬
  • Place, Shopping Palmas Mall
    ‪2 min drive‬
  • Airport, Palmas (PMW-Brigadeiro Lysias Rodrigues)
    ‪24 min drive‬

Room options

Single Room

  • 64 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 64 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 64 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room, 3 Twin Beds

  • 64 sq ft
  • Sleeps 3
  • 3 Twin Beds

Triple Room, Multiple Beds

  • 110 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Economy Quadruple Room, Multiple Beds

  • 110 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Quadruple Room

  • 64 sq ft
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Palmas

Within a short walk of Sunflower Square, Hotel Castelo is within a mile (2 km) of Capim Dourado Shopping. The 75 rooms at this hotel include minibars and TVs and guests can enjoy free breakfast.

What's nearby

  • Sunflower Square - 9 min walk - 0.5 miles
  • Capim Dourado Shopping - 17 min walk - 0.9 miles
  • Araguaia Palace - 17 min walk - 0.9 miles
  • Shopping Palmas Mall - 2 min drive - 0.8 miles
  • Memorial Coluna Prestes - 2 min drive - 0.8 miles

Getting around

  • Terminal Multimodal de Palmas - Porto Nacional Station - 27 min drive
  • Palmas (PMW-Brigadeiro Lysias Rodrigues) - 59 min drive

Restaurants

  • ‪Churrascaria Portal do Sul - ‬11 min walk
  • ‪Viegas - ‬18 min walk
  • ‪Lanchonete Sabor Mineiro - ‬10 min walk
  • ‪Cozinha Maria Izabel - ‬12 min walk
  • ‪Churrasco Do Mauro - ‬6 min walk

About this property

Hotel Castelo

Guests of Hotel Castelo enjoy free WiFi in public areas, free newspapers, and laundry facilities. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Guests can expect free WiFi and 32-inch TVs with cable channels. Minibars and free toiletries are also standard. Housekeeping is not available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.

Property is also known as

Hotel Castelo Palmas
Hotel Castelo Hotel Palmas
Hotel Castelo Hotel
Hotel Castelo Hotel
Hotel Castelo Palmas
Hotel Castelo Hotel Palmas

Frequently asked questions

Is free cancellation available at Hotel Castelo?

Hotel Castelo provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see within easy reach of Hotel Castelo?

This hotel is located in Palmas, a short 8-minute walk from Sunflower Square and also 16 minutes on foot from Capim Dourado Shopping. You'll also find Araguaia Palace and Memorial Coluna Prestes less than a mile away.

Is parking available on site at Hotel Castelo?

No, there isn't parking available at the hotel.

Does Hotel Castelo feature a casino on the premises?

No, Hotel Castelo doesn't have a casino.

Will I find an indoor pool at Hotel Castelo?

No, there is no indoor pool at this hotel.

Is Hotel Castelo good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a free daily breakfast and concierge services.

Are there hot tubs at Hotel Castelo?

No, there isn't a spa tub at this hotel.

Does Hotel Castelo have a restaurant with a breakfast menu?

Hotel Castelo offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Castelo allow pets to stay free of charge?

Yes, pets stay free at Hotel Castelo.

Are there connecting rooms at Hotel Castelo?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Castelo?

The closest major airport to Hotel Castelo is Palmas (PMW-Brigadeiro Lysias Rodrigues), which is 13.1 mi away (59 minutes by car).

Are there rooms with balconies that I can book at Hotel Castelo?

No, there aren't any guestrooms at Hotel Castelo that offer a balcony.

Hotel Castelo Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

4.8/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

8/10 Good

Cristovam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

2/10 Terrible

HAMILTON, JUNDIAÍ/SP

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
E uma vergonha, a foto referencia não tem nada haver com o hotel, o quarto que me ofereceram era horrível sem condições de habitação, não fiquei no hotel e estou pedindo reembolso do valor pago.
Stayed 5 nights in Sep 2019

2/10 Terrible

lucas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não se hospedam

Chegamos ao Hotel quase 14 da tarde , depois de horas de avião , tínhamos feito reserva pelo Hotel.com com bastante antecedência e chegando a atendente disse q não existia reserva e q não trabalhava com o site a muito tempo e eles estavam lotados e tal . Depois de muito tempo deixou a gente a um quarto até resolver e a gerente chegar . O quarto tem uma banheira encardida , cheirava esgoto, sem.toalha de rosto , sem papel higiênico, cheio de pernilongos . Liguei no hotel.com pq o quarto não tinha nada com o q reservei, porém não resolveu nada , o atendente disse para eu resolver com o hotel é pronto . Acionei meu advogado q entrou em contato com hotel e remanejaram a gente para um quarto um pouco melhor , porém os pisos estão meio soltos, a banheira está com motor de hidro aparente o q da muito medo por ter criança e não pode ligar hidro pq cai água nesses fios . Não tem toalha de rosto nos banheiros . Café da manhã fraco , um calor enorme e não tem gelo , o suco é quente . Viemos para um congresso a cidade está lotada de engenheiros e eles não se prepararam , não tem manteiga , pão de queijo duro , pouca variedade, quando acaba não repõe, balde de gelo vazio , faltava faça , colher , açúcar.
Stayed 8 nights in Sep 2019