BG Hotel Caballero

4.0 star property
Family-friendly hotel with a full-service spa and a nearby private beach

Choose dates to view prices

Photo gallery for BG Hotel Caballero

Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Creator video - submitted by Yara Travel
Porch
Reception
Minibar, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Place, Playa de Palma
    ‪3 min walk‬
  • Place, Palma Aquarium
    ‪12 min walk‬
  • Place, Platja de Can Pastilla
    ‪3 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

Standard Double or Twin Room

8.4 out of 10
Very good
(22 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double or Twin Room, Partial Sea View

7.8 out of 10
Good
(7 reviews)
  • 193 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Basic Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Palma de Mallorca

Located within a 5-minute walk of Playa de Palma, BG Hotel Caballero is within a mile (2 km) of Platja de Can Pastilla. This 308-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and a private beach.

What's nearby

  • Playa de Palma - 3 min walk - 0.2 miles
  • Palma Aquarium - 12 min walk - 0.7 miles
  • Platja de Can Pastilla - 3 min drive - 2.0 miles
  • Cala Estancia - 6 min drive - 2.2 miles
  • San Antonio de la Playa Marina - 6 min drive - 2.2 miles

Getting around

  • Son Costa-Son Fortesa Station - 13 min drive
  • Marratxi Poligon Station - 16 min drive
  • Palma de Mallorca Airport (PMI) - 10 min drive

Restaurants

  • ‪Alfaro Beach - ‬7 min walk
  • ‪La Venta - ‬4 min walk
  • ‪Bar HSM Golden Playa - ‬8 min walk
  • ‪Mojito - ‬5 min walk
  • ‪Balneario B10 - ‬6 min walk

About this property

BG Hotel Caballero

Family-friendly hotel with a full-service spa and a nearby private beach
At BG Hotel Caballero, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. If you drive, self parking is EUR 10 per night, and there's also an area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include furnished balconies, minibars, and phones.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Covered self parking on site (EUR 10 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 6 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Snack

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (861 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 1975
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 6 for children
  • Covered self parking fee: EUR 10 per night
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Caballero Hotel
Caballero Playa de Palma
Hotel Caballero
Hotel Caballero Playa de Palma
Caballero Hotel Playa De Palma, Majorca
Caballero Hotel Playa De Palma Majorca

Frequently asked questions

Are free cancellation options available at BG Hotel Caballero?

BG Hotel Caballero offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do near BG Hotel Caballero?

This hotel is located in Palma de Mallorca, just steps from Playa de Palma. You'll also find El Arenal Beach and Platja de Can Pastilla within a short drive.

Will I be able to park at BG Hotel Caballero?

Yes, covered parking is offered for EUR 10 per night.

Is a spa located at BG Hotel Caballero?

There is a full-service spa available for guests to enjoy and services include aromatherapy, mani/pedis, body treatments, and massages.

Does BG Hotel Caballero have a casino on the premises?

No, BG Hotel Caballero doesn't have a casino.

Is there an indoor pool at BG Hotel Caballero?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 7:00 PM.

What do couples enjoy most about BG Hotel Caballero?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does BG Hotel Caballero have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does BG Hotel Caballero feature a restaurant that includes a breakfast menu?

Yes, BG Hotel Caballero has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Does BG Hotel Caballero allow pets to stay for free?

No, pets aren't allowed at BG Hotel Caballero.

Does BG Hotel Caballero have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to BG Hotel Caballero?

The closest major airport to BG Hotel Caballero is Palma de Mallorca Airport (PMI), which is 2.9 mi away (10 minutes by car).

Are there rooms with balconies that I can book at BG Hotel Caballero?

Yes, every guestroom at BG Hotel Caballero comes with a furnished balcony with some featuring sea views.

BG Hotel Caballero Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Victor

Traveled with partner
Liked: Cleanliness, staff & service
It appears the hotel caters mainly to group tourists and families from Germany. It gets very crowded during breakfast buffet. There are only two small elevators. Waiting time during peak times can take 15 or more minutes. Elevator doors are aggressive and shut on guests.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Great location. Nice pool area. Had breakfast and dinner. Plenty of options and good for vegetarian. Clean room. Nice staff. Definitely staying again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Mustafe Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay, friendly staff and food was great.
Stayed 5 nights in Jul 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel overall was fabulous. Staff are very helpful and friendly, food is great and location is very good
Stayed 3 nights in Jul 2025

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurztrip

Wir waren bereits zum 4x in dem Hotel und alles ist immer noch perfekt wie zuvor. Wir werden bestimmt wieder kommen.
Stayed 4 nights in Jul 2025

8/10 Good

Kirandip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Monika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at this property. The location was excellent—just a short walk to the beach and right by a bus stop, which made getting to and from the airport and city center super easy. The hotel itself was nice and clean, and the breakfast offered a great variety each morning. The only downside was the sound isolation—we could hear quite a bit from neighboring rooms. Still, it didn’t take away from the overall experience, and we’d definitely stay here again!
Stayed 4 nights in May 2025

8/10 Good

Rikke w b

Stayed 4 nights in Jul 2025

8/10 Good

neil

Stayed 4 nights in Jun 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, clean and the staff are very helpful.
Stayed 4 nights in Jun 2025

8/10 Good

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ganske udmærket
Stayed 4 nights in Jun 2025

10/10 Excellent

Kerrin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Becky

Stayed 2 nights in Jun 2025

8/10 Good

Martha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool and grounds. Great proximity to beach. Parking was a nightmare.
Stayed 1 night in May 2025

10/10 Excellent

Kirstie Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always very friendly and helpful. Room and breakfast were lovely although potentially could have done with breakfast starting earlier. Great spa and outdoor pool facility and only a short walking distance to the beach.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a fabulous property! The staff was so helpful and welcoming! Would definitely stay here again!
Stayed 1 night in May 2025

8/10 Good

Per Leslie

Traveled with family
Liked: Cleanliness, staff & service
Beds very hard !!!!!! Would appreciate if tables were advised by the stuff in the restaurant. Food was good. Pool was clean. Room was good but not huge, but great pool view.
Stayed 6 nights in May 2025

8/10 Good

Robyn, Rainham, Gillingham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cabellero was a lovely, clean hotel. Staff are really friendly and helpful. The main reception, toilets and bar areas are lovely, clean and plenty of space/seats. Only issue I found was that the kids pool was too deep for my son. However, pool area is lovely & clean. Food & drinks are reasonably priced and taste good. Unfortunately we were unable to check out late due to the hotel being so busy, however, they do have a room downstairs, where you can leave your luggage, shower & change - with a hair dryer too, which is free of charge.There are lockers to store hand luggage that costs €2. Our room was located in the new building, and was beautiful. Great size and very clean. The shower was big and had good water pressure. They provide lovely packages of shower gel, body cream and other extras. There was a safe but I didn’t use this, and a small fridge. The fridge worked but wasn’t cold enough for my preference. That me just being picky. TV in the room worked, however, it doesn’t link to the internet so was unable to use my Netflix etc. WiFi is available throughout the hotel, and for the size of the hotel, it works really fast. The only let down was the restaurant. We were half board. Breakfast was good - large variety. However, dinner was bit disappointing. There was a good variety of food, just some plates were bit bland. But that is the only negative part to the hotel. However, there are plenty of restaurants around the area. Would highly recommend the hotel to anyone.
Stayed 2 nights in May 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025