See all properties

Grupotel Orient

Property class: 4

Choose dates to view prices

Photo gallery for Grupotel Orient

A spacious indoor area with multiple seating arrangements, large windows, and potted plants.
An indoor swimming pool with clear glass walls, a tiled floor, and a modern design.
A spacious lobby with a reception desk, seating area, and large windows.
An outdoor patio with multiple tables and chairs, surrounded by trees and a clear blue sky.
A modern hotel with a central courtyard, large potted plants, and a covered entrance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Place, Hipotels Convention Centre
    ‪6 min walk‬
  • Place, Playa de Palma
    ‪8 min walk‬
  • Place, El Arenal Beach
    ‪18 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Double Room (2 Adults)

A hotel room with a bed, bedside table, chair, and a desk with a plant.

Double Room (2 Adults)

8.0 out of 10
Very good
(13 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Partial Sea View (2 Adults)

A modern hotel room with a large bed, a desk, and a balcony with a city view.

Double Room, Partial Sea View (2 Adults)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Single Use, Partial Sea View

A modern hotel room with a large bed, a desk, and a balcony with a city view.

Double Room Single Use, Partial Sea View

  • Partial sea view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a TV, and a potted plant.

Single Room

7.0 out of 10
Good
(4 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Single Use

A hotel room with a bed, bedside table, chair, and a desk with a plant.

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Pool View (2 Adults)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a table and chairs.

Double Room, Pool View (2 Adults)

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Single Use, Pool View

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a table and chairs.

Double Room Single Use, Pool View

  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

DOUBLE PARTIAL SEA VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

You may also like

Ad
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas

Iberostar Selection Es Trenc

Ses Salines
  • Pool
  • Spa
  • All inclusive available
  • Parking included
9.4 out of 10, Exceptional, 54 reviews
$416 nightly
The price is $468
Sep 12 - Sep 13
Total with taxes and fees
Iberostar Selection Es Trenc

About the neighborhood

Palma de Mallorca

Located 1.1 mi (1.7 km) from El Arenal Beach, Grupotel Orient is within a 15-minute drive of other popular attractions like Mallorca Son Moix Stadium. This 272-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Hipotels Convention Centre - 6 min walk - 0.4 miles
  • Playa de Palma - 8 min walk - 0.5 miles
  • La Porciuncula Church - 13 min walk - 0.7 miles
  • El Arenal Beach - 18 min walk - 1.0 mile
  • Port of El Arenal - 4 min drive - 1.2 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 13 min drive

Restaurants

  • ‪Bierkönig - ‬11 min walk
  • ‪Bamboleo - ‬11 min walk
  • ‪Megapark - ‬8 min walk
  • McDonald's
  • ‪Salon Neptuno | Hipotels Gran Playa De Palma - ‬6 min walk

About this property

Grupotel Orient

Grupotel Orient features a full-service spa, an indoor pool, and an outdoor pool. Transportation is made easy with an area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Balconies or patios, minibars, and hair dryers are other standard amenities.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. The spa is equipped with Turkish bath/hammam.

Similar properties

Free daily buffet breakfast
tent Arenal
Llucmajor
  • Pool
  • Breakfast included
  • Kids pool
  • Free WiFi
8.8 out of 10, Excellent, 289 reviews
$151 nightly
The price is $171
Sep 8 - Sep 9
Total with taxes and fees
tent Arenal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1971
  • Electric bike charging
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number H-PM-2155

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Grupotel Orient
Grupotel Orient Hotel
Grupotel Orient Hotel Playa de Palma
Grupotel Orient Playa de Palma
Grupotel Orient Playa De Palma, Majorca
Grupotel Orient Hotel
Grupotel Orient Palma de Mallorca
Grupotel Orient Hotel Palma de Mallorca

Frequently asked questions

Are free cancellation options available at Grupotel Orient?

Grupotel Orient provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grupotel Orient?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Grupotel Orient on Aug 26, 2026 start from $245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Grupotel Orient?

This hotel is located in Palma de Mallorca within a short 9-minute walk of Playa de Palma. You'll also find El Arenal Beach and Platja de Can Pastilla within a short drive.

Is there parking available at Grupotel Orient?

Yes, there is electric bike charging and bicycle parking available.

Is a spa located at Grupotel Orient?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grupotel Orient have a casino at the property?

No, Grupotel Orient doesn't have a casino.

Is there an indoor pool at Grupotel Orient?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Grupotel Orient?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Grupotel Orient?

No, but guests can enjoy a sauna at this hotel.

Does Grupotel Orient have a restaurant with a breakfast menu?

No, Grupotel Orient doesn't have a restaurant that serves breakfast.

Does Grupotel Orient allow pets to stay free of charge?

No, pets aren't allowed at Grupotel Orient though service animals are welcome.

Are there connecting rooms at Grupotel Orient?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Grupotel Orient?

The closest major airport to Grupotel Orient is Palma de Mallorca Airport (PMI), which is 4.8 mi away (13 minutes by car).

Are there rooms with balconies at Grupotel Orient?

Yes, every guestroom at Grupotel Orient comes with a balcony/patio and some offer sea views.

Grupotel Orient Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 109 out of 317 reviews
Rating 8 - Good. 150 out of 317 reviews
Rating 6 - Okay. 41 out of 317 reviews
Rating 4 - Poor. 11 out of 317 reviews
Rating 2 - Terrible. 6 out of 317 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The single room was very comfortable and plenty big enough for one person. The hotel this year was a lot quieter at night, they have solved the issue of lots of drunks coming in throughout the night and waking everyone up. Rooms always clean. Choice of buffet selection is brilliant both at breakfast and evening meal and generally cooked really well.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

karam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , organized hotel and near to bus station and beach
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Nele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and perfect location!
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and relaxing stay

Clean hotel, friendly bar and reception staff. Pool was lovely (and quiet, during my stay!) Food was a little bit hit-and-miss with the all-inclusive, but there was generally a wide selection available.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay BUT very noisy especially at night.
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Jairo

Liked: Property conditions & facilities
Everything excellent!!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Wayne Anthony

Excellent
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Gina

Liked: Cleanliness, amenities
Quiet rooms, great breakfast buffet but our air condition wasn’t working. This is innacceptable in a place where you have 33 degrees every day.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Christian

Liked: Cleanliness, staff & service
Houskeeping was very annoying and came into the room several times without really knocking
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities
đź’Ş
Stayed 3 nights in May 2023
Verified review

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Andre

Liked: Staff & service, property conditions & facilities
War okay
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Marco

Liked: Cleanliness
Disliked: Property conditions & facilities
i was alone. the hotel gave me a very small room, the wifi did not work and the air conditioning made loud noise from outside. in the morningat 8 AM the cleaning women were very loud, they screamed in front of my door, the buckets clattered. the rooms are very keen of hearing.
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Jo

On a positive note first we were happy with the room, house keeping, bar area and the bar staff. On a negative note, we weren’t impressed with the food or the waiting staff. The food hardly warm and the quality of the ingredients was a lot to be desired on certain items. The crockery and glass ware not up to a clean standard. Waiting staff were busy but we were disappointed not to be offered a drink with our meal even though we tried to attract their attention. This also happened at breakfast time so we did not have a hot drink. Everyone else seemed to be offered. To be woken at 4am on two occasions by people returning to their rooms, shouting and singing and banging around etc not acceptable, this lasted for between 45 and 60 minutes. All in all a disappointing experience. We were happy enough with the location etc but with the negatives we would not choose to return as we left disappointed.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, amenities
The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.
Stayed 8 nights in Aug 2024
Verified review

6/10 Okay

Jonathon

Liked: Cleanliness
Disliked: Staff & service
I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Etienne Rene

Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel pero mucho ruido por los pasillos en la noche. Personal de recepciĂłn muy serio por la noche cuando llegamos
Stayed 1 night in May 2026
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet stĂĄr til sine fire stjerner. God beliggenhet og fine fasiliteter for syklister og festglade voksene mennesker.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Curt

Liked: Cleanliness, staff & service, property conditions & facilities
Ok, riktignok sjeggkre eller sølvkre på badet. Men eller fint hotell, OK innendørs basseng og bra mat.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Zimmer mit seitlichem Meerblick. Alles sauber und gepflegt. Es gab Halbpension. Das Essen war frisch und lecker. Das Personal sehr hilfsbereit und super nett. Zum Strand / Promenade ist es nicht weit . Auch kann man bequem und gĂĽnstig mit dem Bus nach Palma fahren. Dieses Hotel wĂĽrde ich jederzeit wieder buchen. Danke
Hotel von auĂźen
Strand
Badezimmer
Zimmer
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Herman

Liked: Cleanliness, staff & service, amenities
Kamers tip top in orde. Goede bedden en heerlijke douche
Stayed 6 nights in Oct 2025