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Recent guest reviews

The pool was packed and not many people social distancing or wearing masks. Loud until 11 o’clock at night.

Everything was great except the pillows. They were hard and flat, giving me no support and waking up with a headache and neck pain. FYI, bring your own pillows from home!

I really liked the crowd and type of people, more on the quiet side, no loud noises, classy !!

Location I liked, did not like that water was turned off, restaurant was closed😢

I had always stayed at this resort and I always had such a great experience.

The staff was so kind and caring . from Blake at the front desk to the older woman serving drinks at the pool to Robert at the bike center..

Normally, we love our stay at the Renaissance. However, this time (which was during a holiday weekend,) it was largely disappointing. It was clear the hotel had oversold. The pool was crowded and the water was not very clean. They also did not have enough staff to handle the influx of customers. Wait times at on-site restaurants (especially the one for the included breakfast) exceeded 45 minutes. Pool staff tried their best with accommodating requests for food/drinks/chairs, but it was clear even they were overwhelmed and unprepared for the large group.

Loved the pool and the juice bar at breakfast! Room was clean but the thermostat wasn’t working in our room and I didn’t sleep well.

Went in December and we were upgraded on our room. They had the hotel beautifully decorated for Christmas. Friday night my husband and I enjoyed the jacuzzi and there were people on the patio making s’mores by the fire pits. This hotel is exceptional and the staff are all warm and friendly. The only ding is that on Sunday morning the pool area was completely closed as they began major renovations including jack hammers. We had wanted to enjoy the morning out there but couldn’t.

Very nice hotel with a fitness center, spa and pool. Our room had a lovely view of the Santa Rosa Mountains. Thoroughly enjoyed our stay.

We had amazing time at this hotel. Resort is gorgeous, room is clean and comfortable. Check in was a breeze. Very accommodating and already planning to return in the near future!

Indian Wells Ln Indian Wells CA

Room options

Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Balcony, Corner

2 Queen Beds | Sleeps 4

Studio, 1 Bedroom, Non Smoking, Balcony

1 King Bed | Sleeps 4

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Golf course

San Jacinto Mountains is within 2 miles (3 km) of Renaissance Esmeralda Resort & Spa, Indian Wells while other popular attractions such as Indian Wells Tennis Garden are within 3 miles (5 km). This 560-room, 4-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and 4 restaurants.


Dining

Relish the Italian cuisine at SPC Sirocco Pizza Company, one of 4 onsite restaurants, which serves dinner, or enjoy the garden views at Cava. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

The 560 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. 55-inch LED TVs come with satellite channels and Netflix, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

Guests of Renaissance Esmeralda Resort & Spa, Indian Wells have access to a golf course, a full-service spa, and an outdoor pool. Valet parking is available for USD 30 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa resort include a children's pool, a 24-hour fitness center, and a spa tub.

Guest reviews for Renaissance Esmeralda Resort & Spa, Indian Wells

Everyone (24) Couples (5) Family (13) Friends (1) Other (1)
3
Family

The pool was packed and not many people social distancing or wearing masks. Loud until 11 o’clock at night.

By on Aug 10, 2020

4
Everyone

By on Jul 17, 2020

4
Family

Everything was great except the pillows. They were hard and flat, giving me no support and waking up with a headache and neck pain. FYI, bring your own pillows from home!

By on Dec 29, 2019

4
Family

I really liked the crowd and type of people, more on the quiet side, no loud noises, classy !!

By on Dec 25, 2019

3
Everyone

By on Dec 2, 2019

3
Family

Location I liked, did not like that water was turned off, restaurant was closed😢

By on Oct 22, 2019

5
Family with small children

I had always stayed at this resort and I always had such a great experience.

By on Oct 3, 2019

4
Everyone

By on Aug 23, 2019

Review comment responded on Sep 18, 2019

Thank you

3
Everyone

By on Jul 18, 2019

Review comment responded on Jul 21, 2019

Dear Guest, we appreciate your rating and are happy you liked various aspects of your stay. However, we are sorry we were not at our best. We hope to have another opportunity to welcome you back soon. Andrew Paulus, Front Office Manager

4
Family with small children

By on Jul 14, 2019

Review comment responded on Aug 6, 2019

Thank you for staying here at the Renaissance Esmeralda

Renaissance Esmeralda Resort & Spa, Indian Wells

44400 Indian Wells Ln, Indian Wells, CA 92210
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