Loved the rooms, very clean and spacious. Bathroom was luxurious with upgraded shower (separate from jet tub), and double vanity. The grounds are very well kept, with very friendly and helpful staff that are appreciative of your business. We came for tennis and never had to wait for a court. The only negative is that the restaurant options are fairly expensive, so if you are trying to stretch your dollar you need to find meal options outside the resort. But there is ample parking nearby your unit, so it’s not a hassle to leave the resort when needed. I would highly recommend this resort.
La Quinta Resort offers a wonderful get-away that will make you want to come back when ever you can. Perfectly Classic in a Modern World.
Loved everything about this place, beautiful room , pools and grounds were nice
Everything was perfect, Jennifer at the reception was very nice. All the staff were nice for the exception of one woman with an accent. I do not know her name since we spoke to her only by phone. The TV was not working , I had called, was told they were on their way. I called back and she proceeded to tell me that it had been only eight minutes...If she had let me ask my question instead of interrupting me, she would have realized I was only concerned that I had not given my room number. We waited for over 2 hours, my sister called and spoke to this same woman who ended up hanging up on her. Jennifer finally sent someone to help immediately. We felt that instead of exploring the resort and enjoying the sights, we just sat there waiting and waiting. My sister was made to feel as if we did not matter. If we were staying in a more expensive room things would have been different. Just this simple thing, a TV that had not been working properly really made things go down hill. My sister was not impolite on the phone. She just wanted to know the ETA on solving the problem. My suggestion to the cleaning staff of the rooms, is to double check that EVERYTHING is operating in good order before checking a guest into the room. That woman was incredibly rude and disrespectful, her attitude was extremely unbecoming of a high end resort. There was really no reason for such behavior. Other then that unfortunate incident our stay was very nice, enjoyed Twenty6, Justin our waiter was nice.
We enjoyed the variety of great facilities (tennis, movies and restaurants) and the number of pools.
There were two cockroaches in our room. We let them know and they apologized. We love La Quinta. It’s very pleasant
Beautiful place, great food, every single staff member was king, professional and helpful! I can’t wait to go back!
A wonderful resort you just don’t have to leave if you’re only here for the weekend.
La Quinta Resort & Club, A Waldorf Astoria Resort is a short stroll from San Jacinto Mountains and Bear Creek Trail. This 781-room, 4.5-star resort has 15 outdoor pools along with a golf course and a full-service spa.
Enjoy dining at Morgans, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11 AM.
La Quinta Resort & Club, A Waldorf Astoria Resort's 781 rooms provide refrigerators, minibars, and coffee makers. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Free newspapers, free local calls, and free bottled water are other standard amenities.
La Quinta Resort & Club, A Waldorf Astoria Resort features a golf course, a full-service spa, and 15 outdoor pools. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and access to locker space. Other amenities at this luxury resort include a children's pool, a fitness center, and 15 spa tubs.
Loved the rooms, very clean and spacious. Bathroom was luxurious with upgraded shower (separate from jet tub), and double vanity. The grounds are very well kept, with very friendly and helpful staff that are appreciative of your business. We came for tennis and never had to wait for a court. The only negative is that the restaurant options are fairly expensive, so if you are trying to stretch your dollar you need to find meal options outside the resort. But there is ample parking nearby your unit, so it’s not a hassle to leave the resort when needed. I would highly recommend this resort.
Dear Joe, Thank you for sharing your marvelous experience at La Quinta Resort & Club. I am delighted that you had the opportunity to enjoy so much of what we have to offer and that we exceeded your high expectations of service, comfort, dining, and activities -- especially the tennis! It was our pleasure to have provided you with such a memorable experience.
On behalf of all of us at La Quinta Resort & Club, it was our pleasure to serve you, and we look forward to your welcome return.
La Quinta Resort offers a wonderful get-away that will make you want to come back when ever you can. Perfectly Classic in a Modern World.
Thank you for being our guest, and we very much appreciate your feedback. The staff of La Quinta Resort & Club looks forward to welcoming you back and the opportunity to take great care of you once again!
Loved everything about this place, beautiful room , pools and grounds were nice
Dear Zoe, It is wonderful to know that we exceeded your expectations. Thank you for being our guest, and we look forward to welcoming you back soon.
Everything was perfect, Jennifer at the reception was very nice. All the staff were nice for the exception of one woman with an accent. I do not know her name since we spoke to her only by phone. The TV was not working , I had called, was told they were on their way. I called back and she proceeded to tell me that it had been only eight minutes...If she had let me ask my question instead of interrupting me, she would have realized I was only concerned that I had not given my room number. We waited for over 2 hours, my sister called and spoke to this same woman who ended up hanging up on her. Jennifer finally sent someone to help immediately. We felt that instead of exploring the resort and enjoying the sights, we just sat there waiting and waiting. My sister was made to feel as if we did not matter. If we were staying in a more expensive room things would have been different. Just this simple thing, a TV that had not been working properly really made things go down hill. My sister was not impolite on the phone. She just wanted to know the ETA on solving the problem. My suggestion to the cleaning staff of the rooms, is to double check that EVERYTHING is operating in good order before checking a guest into the room. That woman was incredibly rude and disrespectful, her attitude was extremely unbecoming of a high end resort. There was really no reason for such behavior. Other then that unfortunate incident our stay was very nice, enjoyed Twenty6, Justin our waiter was nice.
Please accept my apology for the unacceptable response given to you by a member of our staff. The matter should have been addressed immediately and satisfactorily to ensure your comfort and exceed your expectations. I will see to it that all staff is abiding by our high standards of guest service to avoid any such reoccurrence. I do hope that we have an opportunity to welcome you again to fully enjoy the luxury experience for which La Quinta Resort & Club is known.
Thank you for being a guest of La Quinta Resort & Club. I do want to apologize for the aspects of your stay that failed to exceed your expectations. We hope to welcome you again soon.
We enjoyed the variety of great facilities (tennis, movies and restaurants) and the number of pools.
Dear Bill: It is wonderful to know that you enjoyed your stay and had the opportunity to experience so much of what La Quinta Resort & Club has to offer. We look forward to welcoming you back! Best Regards, Katherine Stoker Director of Operations-Rooms
We are so pleased to have had you as our guest and look forward to welcoming you back.
It is wonderful to know that we exceeded your expectations. Thank you for being our guest, and we look forward to welcoming you back soon.
I am so pleased that you enjoyed your stay and felt well taken care of. We look forward to serving you again.