Comfy bed and pillows ! Nice staff. Carpets could use a steam clean in common areas
Small room lobby service bad actitud Room not really clean
Front desk staff (Frankie) was very helpful. He made our 1am check in quick & easy. Our TV wasn’t working but Frankie came up & brought us 4 remotes to try... nothing worked but it was late so watching TV could be resolved in the morning.
So we live in The Valley. We got this room to get away from our kids for a night.. (mommy and daddy time) we arrived ok, soon as we went to our room, we heard a loud noise coming form beneath, we ignored it hoping it would go away(never went away) but we said oh well it’s one night. The bed was so uncomfortable oh my god.. we didn’t sleep all night, then we asked for more pillows hoping it would help and front desk said they were out of pillows (mind you the hotel was half empty) for being a newer hotel it seemed old and run down. Won’t be going back.
I disliked everything very poor customer service. Key did not work. No ice bag in the ice bucket. Very slow front desk Agent.
The property was clean and staff were very nice. Overall great hospitality. Will stay here again!
New hotel loved the floor plan of the room
The room was not very clean, a beer cap on floor, red ants in the bathroom. Due to covid19 there was no contential breakfast. We stayed 6 nites & wouldn't clean room for the 1st 4 days. I would have expected a room price discount due to not receiving the amenities. I was very disappointed for it being a Marriott
Clean rooms with everything a traveler could need.
Always stay in those hotel when in the area. So clean!! Next to so stores and right is the freeway. Price is great.
Very clean, comfortable bed, great pillows, poor view however shades were perfect.
Everything was good. Nice hotel. will stay there again in the future
The water temp when taking a shower was barely warm, I asked others that were in other rooms and they said the same thing. The staff was very friendly and I would come back again. The price per night for the weekend was a high in my opinion
Maid service forgot to service our room one night. When we notified front desk staff late, after we returned from day's activities and dinner, all they could do was bring us new towels, and it took a while before that happened. We were exhausted and wanted to get undressed, but had to wait for towels to come. Otherwise over 2 days, we found front desk staff to be friendly and helpful. Complimentary breakfast was okay. Pool looked like prefab, cheap. Location is a bit crazy, in back of strip center, not on main road, tough to get to at night.
great that it was right off the freeway and lots of shopping and eateries walkable distance.
Fairfield by Marriott Inn & Suites Indio Coachella Valley is a short stroll from Indio Towne Center and Indio's Municipal Golf Course. This 110-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is offered each morning.
All 110 rooms feature microwaves, refrigerators, and ironing boards. Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Desks are also included.
Guests of Fairfield by Marriott Inn & Suites Indio Coachella Valley have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and express check-in.
Comfy bed and pillows ! Nice staff. Carpets could use a steam clean in common areas
Small room lobby service bad actitud Room not really clean
Front desk staff (Frankie) was very helpful. He made our 1am check in quick & easy. Our TV wasn’t working but Frankie came up & brought us 4 remotes to try... nothing worked but it was late so watching TV could be resolved in the morning.
Thank you for taking the time to review us on Orbitz. We appreciate the information you've shared with us. I want to personally apologize for the hotel not meeting your expectations. We want our guests to have the best experience possible where every part of their stay is pleasant and comfortable. We are very sorry to hear that you were unhappy with your room and the specific details which you addressed are important for us to take a closer look at. We value you as our guest and hopefully you will be able to give us another chance so that we can demonstrate our commitment to your comfort. If you would like, please contact me next time you are in the area and I will personally make sure you have a pleasant stay with us.
So we live in The Valley. We got this room to get away from our kids for a night.. (mommy and daddy time) we arrived ok, soon as we went to our room, we heard a loud noise coming form beneath, we ignored it hoping it would go away(never went away) but we said oh well it’s one night. The bed was so uncomfortable oh my god.. we didn’t sleep all night, then we asked for more pillows hoping it would help and front desk said they were out of pillows (mind you the hotel was half empty) for being a newer hotel it seemed old and run down. Won’t be going back.
Thank you for taking the time to review us on Orbitz. We appreciate the information you've shared with us. I want to personally apologize for the hotel not meeting your expectations. We want our guests to have the best experience possible where every part of their stay is pleasant and comfortable. We are very sorry to hear that you were unhappy with your room and the specific details which you addressed are important for us to take a closer look at. We value you as our guest and hopefully you will be able to give us another chance so that we can demonstrate our commitment to your comfort. If you would like, please contact me next time you are in the area and I will personally make sure you have a pleasant stay with us.
Thank you for taking the time to rate us on Orbitz. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met many of your expectations. The rating you have supplied us with helps to improve our hotel, as well as give our team the knowledge to better accommodate our guest’s needs and overall experience. Your rating will be reviewed by our management team and will be used to make our hotel property improved on your next visit. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here.
I disliked everything very poor customer service. Key did not work. No ice bag in the ice bucket. Very slow front desk Agent.
Thank you for taking the time to review us on Orbitz. We appreciate the information you've shared with us. I would like to apologize for the hotel not meeting your expectations. The specific concerns you addressed in your survey feedback are important details for us to take a closer look at and make sure we are doing all that we can possibly do to improve our hotel and our guests' experience. You can be confident that I will personally make sure to do the necessary follow up. We want our guests to have the best experience possible where every part of their stay is pleasant and comfortable. We value you as our guest and hopefully you will be able to give us another chance so that we can demonstrate our commitment to your comfort. If you would like, please contact me next time you are in the area and I will personally make sure you have a pleasant stay with us.
Thank you for taking the time to rate us on Orbitz. We appreciate the rating you've given us and we are glad to know that our hotel and staff met all of your expectations. Please let me know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here.
The property was clean and staff were very nice. Overall great hospitality. Will stay here again!
New hotel loved the floor plan of the room
Thank you for taking the time to review us on Orbitz. I would like to apologize for the hotel not meeting your expectations. The specific concerns you addressed in your review are important details for us to take a closer look at and make sure we are doing all that we can possibly do to improve our hotel and our guests' experience.