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Recent guest reviews

This hotel is located in a very bad area. Be careful

I pulled into the front of this property at 10pm on a Monday night and there were several people (at least 10) gathered on the church steps directly next to the property/parking lot smoking heroine out of tin foil, nodding off etc. My wife and I didn't leave the car, as we were tired and hungry from a long day of travel and felt unsafe. We sat in the car outside of the hotel for several minutes exploring other options while the attendant at the front desk just watched us, and a few of the people using drugs passed back and forth around our car. The man inside the hotel never acknowledged us or offered assistance and we decided to leave. Upon requesting a refund through orbitz we were told that the hotel could not be responsible for what happened "out of the hotel" - even though this all occurred in the hotel parking lot. The hotel took no pains to even try to deny the likelihood of our experience. Terrible customer care from Orbitz and extremely poor sense of responsibility or regard for safety/comfort from the hotel. No one traveling should have to walk by people using heroine to get to dinner in Sicily, let alone check in to their hotel.

Located close to many attractions. Really comfortable with just the right amount of elegance.

Receptionist was rude to our Sicilian driver in providing driving instructions -- speaking so fast and abruptly that not even he could understand her. She was very impatient. Upon our arrival she spoke both Italian so fast I could not understand her. In English it was worse -- still very fast but with an incomprehensible accent.

Beautiful luxurious lobby areas. Room 110 spacious with balcony but bathroom has poor lighting, mattress just so-so. Disappointed that room had only disposable plastic cups. Great dead center Palermo downtown location on a quiet piazza which is difficult to find. Because you need to buy daily city historical district passes to enter this area by car, we opted to return our rental car first and took a bus and walked to the hotel with our luggage but opted for a 50 euro cab ride to the airport. Immediate few blocks look ambiguous by those who hang out there at night, but really there were no problems.

This Hotel is close to a lot of the main attractions. Nice decor and breakfast. Friendly staff .

This was a true find. Very beautiful hotel in the most unlikely neighborhood of culture diversity. From Indian fast food to African hair weaving salons to Souk like market. Walkable to most interesting sight seeing spots, Very comfortable and clean. A delicious breakfast.

Piazzetta Lucrezia Brunaccini, 9 Palermo PA

Hotel highlights

  • Walking distance to Quattro Canti and Palermo Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Palermo Historical Center, Palazzo Brunaccini is within a 5-minute walk of popular attractions such as Via Vittorio Emanuele and Piazza Bellini. This 18-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 10:30 AM.


Rooms

Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer hair dryers and bidets. Other amenities include minibars, safes, and phones. Change of towels is available on request.


Property features

Guests of Palazzo Brunaccini enjoy a gym, free WiFi in public areas, and a conference center. Valet parking is EUR 20 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 55 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this boutique hotel include a 24-hour business center, a computer station, and express check-in.

Room options

Suite

1 Queen Bed | Sleeps 3

Superior Double Room (Four-poster bed)

1 Queen Bed | Sleeps 3

Suite (Art)

1 Queen Bed | Sleeps 4

Classic Room

1 Queen Bed | Sleeps 3

Guest reviews for Palazzo Brunaccini

Everyone (5) Couples (2)
2
Everyone

This hotel is located in a very bad area. Be careful

By on Dec 28, 2022

1
Partner Couples

I pulled into the front of this property at 10pm on a Monday night and there were several people (at least 10) gathered on the church steps directly next to the property/parking lot smoking heroine out of tin foil, nodding off etc. My wife and I didn't leave the car, as we were tired and hungry from a long day of travel and felt unsafe. We sat in the car outside of the hotel for several minutes exploring other options while the attendant at the front desk just watched us, and a few of the people using drugs passed back and forth around our car. The man inside the hotel never acknowledged us or offered assistance and we decided to leave. Upon requesting a refund through orbitz we were told that the hotel could not be responsible for what happened "out of the hotel" - even though this all occurred in the hotel parking lot. The hotel took no pains to even try to deny the likelihood of our experience. Terrible customer care from Orbitz and extremely poor sense of responsibility or regard for safety/comfort from the hotel. No one traveling should have to walk by people using heroine to get to dinner in Sicily, let alone check in to their hotel.

By on Aug 1, 2019

5
Everyone

Located close to many attractions. Really comfortable with just the right amount of elegance.

By , from Chicago on Nov 21, 2018

3
Everyone

Receptionist was rude to our Sicilian driver in providing driving instructions -- speaking so fast and abruptly that not even he could understand her. She was very impatient. Upon our arrival she spoke both Italian so fast I could not understand her. In English it was worse -- still very fast but with an incomprehensible accent.

By on Oct 23, 2018

4
Couples

Beautiful luxurious lobby areas. Room 110 spacious with balcony but bathroom has poor lighting, mattress just so-so. Disappointed that room had only disposable plastic cups. Great dead center Palermo downtown location on a quiet piazza which is difficult to find. Because you need to buy daily city historical district passes to enter this area by car, we opted to return our rental car first and took a bus and walked to the hotel with our luggage but opted for a 50 euro cab ride to the airport. Immediate few blocks look ambiguous by those who hang out there at night, but really there were no problems.

By , from Rehoboth Beach, Delaware on Jun 8, 2018

4

close to the main attractions

Everyone

This Hotel is close to a lot of the main attractions. Nice decor and breakfast. Friendly staff .

By on Apr 18, 2018

5

a gem in an old neighborhood

Everyone

This was a true find. Very beautiful hotel in the most unlikely neighborhood of culture diversity. From Indian fast food to African hair weaving salons to Souk like market. Walkable to most interesting sight seeing spots, Very comfortable and clean. A delicious breakfast.

By , from Seattle, WA on Sep 28, 2016

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