- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
- Due to national regulations, cash transactions can't exceed EUR 2999.99 at this property. For additional details, contact the property using the contact information on your booking confirmation.
- The hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- Air conditioning may be restricted to specific hours during certain times of the year in accordance with national or local laws.
- No cribs or infant beds are available.
Mercure Hotel Palermo Centro
4.0 out of 5.0
79.0% based on 1962 reviews
Recent guest reviews
We enjoyed the Mercure Palermo Centro for many reasons. Great rooms (ours had a spacious balcony) with an updated theme in what is a very old city. Valeria at the front desk was outstanding at her function. She had perfect information for us as we were new to Palermo and helped us to have a great stay. Restaurant was good for dinner and the breakfast was very nice. Fresh Sicilian Oranges with a machine to squeeze them on demand was perfect!
Stayed here for three nights. Check in was prompt. Our room on the fourth floor was large with single beds made into one. Very comfortable bed ,clean spacious room, tea making facilities but no coffee or milk. The bathroom was large with a good shower. Breakfast was varied with hot and cold options and lovely cakes. We ate in the bistrot one night and the food was great. Nice touch with treats available during happy hour. Hotel in good location for sites, train station and airport transport link (prestia e commande ) One minor issue was with the free gift of €12 which we were told on check in that we could use in the bar, towards the mini bar or for the local tax but when we decided to use it for the local tax upon check out the receptionist told us it was not valid for the tax. We could have used it in the bar as we drank there every night. So we were either deliberately misinformed so we would not use it in the bar or not all staff know the uses of the free gift (I hope its the latter ) I would recommend staying here and if you get the gift.. use it quickly.
We stayed here for 4 nights 25-29 March We try to use a Mercure wherever possible for city breaks as always in good location and great standard of rooms We took airport shuttle bus to Politeama 6 euro one way or 10 return Buses leave every 1/2 hour and take 40 minutes There are also shared shuttle taxis for 7euros these will save you trying to find your hotel. The bus stops on square outside Polo and the return stop is on the other side outside Prada We then walked down Ruggero Settimo Until we came to Mariano Stabile and turned left the Mercure is down on right hand side Takes about 10 minutes Fast friendly checkin Room had nice comfortable Double bed Opening patio door which was great for fresh air Safe in wardrobe Tv only 2 English news channels but we don't watch tv on holiday The bathroom was lovely Walkin shower unit that we requested good hot water and pressure nice fluffy white towels not the tea towel type you often get in Italy Excellent maid service each day We ate in the hotel's Bistro Restaurant as it was raining It has good menu and wine list Only 1 girl serving but again fast friendly service and excellent food This is where buffet breakfast served again very good everything you need Expresso or Capuccino coffee is ordered from the staff There is a fresh orange juice machine and Canoli to die for There is a Free circular bus shuttle which stops at all the main points ask for map at reception The nearest stop is on Via Cavour Turn left out of hotel down via Carella to end directly opposite is bus stop every 15 minutes The bus starts and finishes at Piazza San Spirito by city walls just change onto next bus but nice area to explore If you turn right out of hotel via Amari and then left via Granatelli Wonderful restaurant Il Mirto e la Rosa next to the Piazzeria on corner Gets busy mostly Italians and great food Set menus from 10 euro-30 euro plus main menu Very good wine list recommend Blues Grillo Palermo is nice but faded grandeur The central train station is served by the free bus so plan a trip out A big thank you to all the staff at the Mercure for making it a great stay
Me, my husband and 7 year old daughter stayed here for 2 nights in April. We had a room on the 2nd floor with two double beds. The room was spacious and very light, clean and modern. It had a TV with some English channels, a safe and a kettle with tea and coffee, but no proper cups, just flimsy plastic cups which are quite unsuitable for hot drinks. The walls of the room are glass which makes it very light, but the sun makes it very hot even when the weather is not especially warm and the air conditioning is not switched on at this time of year. The windows do open but of course this lets in a lot of street noise. We left the windows open in the day and kept the curtains closed to keep the sun out, this kept the room a comfortable temperature. The hotel is near to some nice restaurants and is a 5 minutes walk from the big theatre and shops on the Main Street. Allow half an hour to stroll to the train station. Palermo is a city of great contrasts, grandeur and complete dilapidation virtually side by side. Numerous beautiful churches and unique Arab-Norman architecture. Take the time to wander the side streets and markets. For children there is a nice play park by the harbour and a wide grassy area by the waterfront. We enjoyed our short stay in Palermo (would have liked a bit longer), if we return we would stay at the Mercure again.
Hotel is excellently situated for reaching many popular attractions, and only a short walk from the “terminus” of City Sightseeing Open Top Buses. Our room was good, beds comfortable, shower excellent, everything clean. No plumbing noises ! We did not need either heating or air con, but it was a great bonus to be able to open two windows for fresh air – often not possible in hotels. On arrival, we had to ask for the advertised “tea and coffee making facilities”, which were brought promptly – minus coffee or milk !! I think because many people do not use this, the hotel waits to be asked before providing …. Breakfast fine, typical cold buffet range, plus warm scrambled eggs, bacon or sausage. Useful to have bar and restaurant on site – we ate in on our first evening, and had excellent food and wine, reasonably priced. [However, would highly recommend Trattoria Al Cancelletto, just behind hotel, at 34 Via Ottavia d’Aragona !] Due to a mess-up by RyanAir, we had made booking directly with hotel via email, and they were very friendly and helpful. Definitely recommended.
Palermo is a beautiful city. It’s old, historic and lovely. Take your time as you stroll around and look at all of the gorgeous architecture....just one structure after the next, all beautiful. So much to do, so much to see.
Well located-from central station take the 101 or102 bus to Stabile Roma(7stops).Watch out for pickpockets as this is a very busy service at peak times. The hotel is convenient for all the main tourist sites & public transport links are excellent. Rooms were large, comfortable & very clean. Breakfast was very good & the staff were polite, friendly & helpful. A great place to stay!
The room was nice and a good size, and the bed was comfy. Although the air-conditioning didn’t work in my room, and there was construction going on right outside my window which got loud at times. The staff were a mixed bag – some were nice but others were unhelpful and a little rude. At least the room was modern and clean, and the breakfast was broad and very nice.
We were made very welcome by the staff when we checked in. The Breakfast in the morning was decent enough cold meats were good better choice of bread needed. Corn Flakes and Muesli ok which is often not the case, Coffee tasty enough and hot food much the same as any European Hotel i.e not what one is used to in the UK but you don't come to the continent I hope to eat the same as you do at home. Good sized room, able to open window which is always good and the location was very handy for the city
Booked ‘blind’ as it were... but a good result! Centrally located, great rooms for the price! Good breakfast, will get you an espresso ... if you ask! Friendly and helpful staff and a cheap bar, for an hotel!
Hotel highlights
- Walking distance to Regional Archaeological Museum and Teatro Massimo
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Bar/lounge
Mercure Hotel Palermo Centro places you within a 10-minute stroll of popular attractions such as Regional Archaeological Museum and Teatro Massimo. This 93-room, 4-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. It's also close to Martorana and Church of San Cataldo.
Dining
Start your day off right with a free hot/cold buffet breakfast. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
Rooms
All 93 air-conditioned rooms provide refrigerators, minibars, and coffee makers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, phones, and desks are also available.
Property features
At Mercure Hotel Palermo Centro, guests have access to free WiFi in public areas, 3 meeting rooms, and a computer station. Parking is EUR 18 / 20 per night (EUR 0.00 per stay for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the airport to the hotel (available 24 hours) for EUR 45 per vehicle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
79.0% of guests recommend this hotel
Total of 1962 reviews
