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Massimo Plaza

4.0 out of 5.0

Recent guest reviews

I've just had a beautiful stay at this hotel and am already planning my return visit. Here're what I liked and some caveats to keep in mind: - Perfect location: Right in front of the Teatro Massimo, with a beautiful view of the theatre from some rooms. It's located in the central part of Palermo, so convenient to go any part of the city. The major bus stop (Teatro Politeama) is close by and the central train station in walking distance if you don't have a large suitcase (20 mins). There're many bars and restaurants close by, so it's perfect for going out to dinner or aperitivo (the hotel doesn't serve dinner). The hotel faces the piazza where lots of people gather both day and night, and the police was always present, which made me feel very safe. Caveats: Their windows provide good sound insulation, but when I arrived on Saturday night, they were playing *extremely very* loud music in the piazza which was still very loud even the windows closed. It stopped by half past midnight, however. Also, there're trees surrounding the piazza and (in March) they blocked the view of the theatre from my room... Oh, and there're fairly steep steps to enter the hotel, so you may want to discuss with the hotel if you have mobility problems. - Great service: The staff were extremely helpful from the initial communication via email. They go out of their way to answer your questions or meet your needs/wants. This includes "designing" a detailed menu for your breakfast, which you can have in your room without extra charge (I was delighted to find a small "sfincia" on the morning of Festa di San Giuseppe!), as well as suggesting and giving information of restaurants, activities and places to visit. They're extremely patient with my terrible Italian as well ;) The staff's English is good in general, although some seem more proficient than others. All are very well mannered and very polite, and they made me feel welcomed back whenever I came back from my exploration. (I was taken care of by Francesca and Cristian most of the time, who were *extremely* helpful.) Caveat: At times the email communication was a bit slow. However, this may be because I made lots of detailed inquiries and requests. All in all, I had a fantastic stay and can't wait to go back.

This hotel was perfect for our stay in Palermo. It is located in the heart of the historic district directly on a lively pedestrian street. The main attractions of Palermo were all within comfortable walking distance as well as a wide variety of shops and restaurants. We enjoyed wonderful and reasonably priced dinners in two restaurants that were only a block away from the hotel. We were impressed by the young and very friendly hotel staff. We elected to have breakfast in the small salon instead of in our room, and so were able to enjoy the attentive and congenial service provided by Antonella. Breakfast was very satisfying and the coffe was delicious. At the reception desk, Christian and Jenny both were very helpful and Christian brought us a tray with complimentary drinks and snacks when we checked in. We particularly want to thank Francesca for her exceptional warmth and hospitality. She was unfailingly helpful with all our requests. Overall, this was a very pleasant, clean, and well appointed small hotel. Our room was large and the bathroom was comfortable in size with all modern amenities. It featured good lighting and an adjustable magnifying mirror. Good sized towels as well as bathrobes and slippers were provided. The beds had good quality linens and firm mattresses. Our room had French doors which opened on to a small balcony facing the historic Massimo Plaza theatre and the surrounding piazza. We enjoyed the view and the street life, although with the doors open at night, there was some occasional noise from passersby in the late hours. We arrived in Palermo by plane and took the Prestia è Comandè bus from the airport to the city center. After we got off the bus, we simply asked how to get to the Massimo theatre and were pointed in the right direction. It was an easy, straight walk which took only about fifteen minutes.

We got engaged just before we arrived at the hotel and when we mentioned this to the staff, they ensured that we had the most romantic stay at the hotel. They sent us welcome drinks and crisps when we arrived. The staff brought us breakfast in bed every morning (croissants, cappuccinos, juices etc) and laid rose petals on our bed. Their restaurant recommendations were spot on. They couldn't do enough for us! Our room faced out on to the theatre which was stunning.The room was large, comfortable and very clean with a coffee machine that we used every day.We had a small balcony where we sat out and people watched while drinking Peronis in the evening before dinner. Short walk to great restaurants, bars and all the sights. Really recommend this hotel - we had a very special and memorable stay.

Hard to praise this hotel enough. The location is superb with most of the sights within easy walking distance and some of the rooms (like mine) have a balcony overlooking the main square and the magnificent opera house. All the staff are amazingly courteous, thoughtful, knowledgeable and seem to be really happy to work there. Nothing was too much trouble. Special mention to Christian and Jenny but everyone working there is fantastic. I wanted seats for the opera Norma but it was sold out. I emailed the hotel before arrival and two excellent tickets were waiting for me in my room - with a 20 percent discount I happened to mention to the bar man that I was turning 50 the following day - and a birthday cake arrived with breakfast! Breakfast itself can be served in your room for no extra cost, is included in the room rate and is sublime. I also think the room rate is excellent value given the location, service and facilities. Thoroughly recommend this hotel and will be going back in the Spring. Please only tell people you really like about it as I don't want it to get too booked up!

The wonderful city of Palermo was my first choice to celebrate leaving 2016 behind and welcoming the New Year in 2017 and although I was very late booking, I was fortunate to secure a room at the wonderful Massimo Plaza Hotel, at short notice. The room was lovely, spacious and very clean with a very large and comfortable bed. The balcony was adorned with cyclamen, opposite the magnificent Teatro Massimo and in close proximity to the many interesting and historic sights that Palermo has to offer. On arrival, I was greeted by two very friendly, polite staff members, shown to my room and provided with an aperitif to begin my stay. I would highly recommend this hotel for the hospitality and optimum location...

We spent our last 2 nights in Sicily in this beautiful hotel. The hotel has only 11 rooms - our family of three was very comfortable here! It is well situated, right across the street from the Massimo Theatre, and our room had a great view of the Theatre. The location was great for our wandering! The staff was attentive and helpful, and they were able to recommend great restaurants for us! Parking our rental car was easy! Our biggest problem was getting to the hotel - the street was partially blocked off during the day for pedestrian traffic. Our GPS kept trying to get us there without success! We pulled over close to the hotel on a major street, and I got out to walk to the hotel. One of the staff came out to help my husband navigate to the hotel and park the car. They were so helpful! Breakfast was good - the front desk staff seemed to do everything, from making recommendations, solving our problems, and serving breakfast! Would definitely stay here again if we return to Palermo!

We wanted to stay in a small Sicilian hotel and Massimo Plaza hit the spot. Right across from the Massimo Teatro, it was walkable to many restaurants ( try Fud), shopping, a wonderful museum, and historical sites. The staff, Jenny, Francesca, Christian, and another young man, were outstanding. They found a guide, Yolanda, who took us on an informative and fun 3.5 hour tour of the historic section of Palermo. The staff was always ready to answer our questions. They provide, for a 40 euro fee, transportation to and from the airport. Our room was clean, simple and comfortable, with a balcony overlooking the busy street below. A little noise at night, but not too late, and we were able to enjoy the spirit and energy of this city.

I loved the Hotel Massimo Plaza. Its position is excellent as you can walk everywhere from there. It is of course very convenient if people wish to attend an opera or concert at the Teatro Massimo, just across the square. My room had a lovely view over the plaza and the theatre. The hotel is a delightful boutique hotel with beautifully furnished rooms and the staff are really outstanding. I travel a lot and I really don't think I have ever stayed in a hotel before where every single member of staff is so happy, friendly and helpful.

I totally agree with all the other positive comments reviewers have given about this hotel. The room was really nice - tastefully decorated, large and with a lot of conveniences - even a scale in the bathroom. Despite facing a busy street and the plaza in front of the theater, the room was quiet. It was really a delight staying in such a nice room. The location of the hotel is really good too. The staff spoke English well and, as others said, very helpful. Simply a classy place. The only drawbacks were that the internet in the room tended to be weak and the room collected a dead air smell when left unattended. The air conditioner in the room had to be kept on to get rid of this smell. While there are less expensive places to stay in Palermo, it was certainly worth the bit of extra money as it made my trip much more enjoyable.

Situated across the square from the amazing Teatro Massimo, the Massimo Plaza Hotel has beautiful accommodations, very comfortable rooms, and a delicious free breakfast. A true Palermo experience. I highly recommend a stay at this elegant hotel.

Via Maqueda 437 Palermo PA

Located in Palermo Historical Center, Massimo Plaza is next to popular attractions like Teatro Massimo and Regional Archaeological Museum. This 11-room, 4-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Centrally located in Castellammare, the hotel is also a short walk from Church of San Cataldo and Martorana.


Dining

Start your day off right with a free cooked-to-order breakfast. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception.


Rooms

All of Massimo Plaza's 11 soundproofed rooms provide sofa beds, minibars, and safes. 21-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include phones and desks.


Property features

Guests of Massimo Plaza enjoy free WiFi in public areas, coffee in a common area, and a computer station. Valet parking is EUR 15 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 40 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Double Room Single Use

Full 1 | Twin 2 | Sleeps 1

Superior Double Room

Full 1 | Twin 2 | Sleeps 3

Deluxe Double Room

Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 479 reviews