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Massimo Plaza Hotel

4.0 out of 5.0

Recent guest reviews

We stayed at this hotel over the Easter period 2018 for two weeks. The Hotel staff were very kind, helpful and professional. They were particularly good with our 6-year-old daughter. Situated in the Piazza Verdi opposite the Teatro Massimo, the hotel has brilliant vicinity. The Piazza is so well used, from our balcony we viewed it all - live music, comedy/theatre performances, local boys playing football, the daily 'Passeggiata' and even a demonstration on equal pay for female scientists! There is a certain faded glory about the hotel building, but this all adds to the charm. We really enjoyed our stay here. Grazie mille a tutti!

We loved staying here at the start of our holiday - the hotel is right in the heart of the action. This does mean - to be fair - that it can be a little noisy at times, but the double glazing was pretty good, and I would recommend earplugs. The plus point is that you can turn straight out of the hotel into the evening passeggiata. Service was exceptionally friendly and efficient, and we loved the breakfast in the bedroom: lots of nice ingredients delivered to your door at the time of your choosing.

First the plus points: location, excellent (an easy walk from airport bus stop number eight); staff helpful and friendly; cleanliness very good. A decent sized room and a large bed. For us the breakfast was a big negative -- you are encouraged to take it in your room as their breakfast room is so small. So, beyond ordering a 'sweet or savoury' breakfast there is no choice and what was delivered was distinctly average. Also, the shower head in our room couldn't be directed properly as it flopped down. The hotel was decent value for money and we'd recommend it for a one or two night stay but no more.

Our 4 day stay at this hotel was great! What made our stay so comfortable was the wonderful staff! They went out of their way to make sure we were comfortable and taken care of! The location of this hotel is perfect! Would stay here again! Thank you Francesca for all your help during or stay!

What to expect at the Massimo Plaza Hotel. Expect a positive experience. The location is perfect to explore downtown Palermo. Directly opposite the Teatro Massimo. In the heart of the pedestrian walking district. 15-30 minute walk to just about everything. Perfect. Expect warm and welcoming service. The hotel is small so not much for staff. Everyone at the front desk was helpful. Plenty of local suggestions. Order a cab no problem. All speak perfect English. Breakfast ordered night before and delivered to room exactly when requested. The rooms are good. Average size by European standards. Clean. We had an issue with our bathroom and were promptly relocated to another nice room. I’d recommend the Massimo Plaza to absolutely anyone visiting Palermo.

This small hotel is ideally located to explore Palermo. The best part about the hotel (by far) is the staff. Each and every time we came in or left, they greeted us with a warm hello or goodbye. We chose to have breakfast in the small common area, but you can opt for an in-room breakfast free of charge. The breakfast was simple, but very good. The room was an adequate size, and clean. The one down side was the bathroom. The shower flow was very low. However, if you want a good hotel close to all of the sights and value great customer service, then you can overlook the less than perfect bathroom. We certainly did. To us, having a welcoming and helpful hotel staff is much more important.

I want to start with the good. The location is excellent, couldn’t be better, from the balcony you can see Teatro Massimo (although the trees are in the way, some of the pictures on the website are fake). The room is spacious, the bed is comfortable, the sheets are good quality and the staff are lovely. The hotel were also able to offer a gluten free option. Unfortunately the hotel is like going back in time from the modern reception through to an 80s bedroom and a 70s bathroom. I was told the the bathroom is to have some work done to replace the silicone but I think it needs more than that. I struggled to make myself use the shower and if we had been staying for longer I would not have stayed. It’s the worst I’ve seen and it cost over £200 a night. I’ve tried to add photos but I can’t make it work but inside the door of the shower it was black and the grouting was yellow.

Excellent location very friendly and helpful staff. Rooms were clean and comfortable, we had breakfast in lounge, rather than the bedroom which worked well, lovely fresh bread and pastries. Plenty of restaurants in the area from budget to more expensive.

This hotel is right opposite Teatro Massimo in the heart of old town Palermo. A great location with all the main tourist attractions within walking distance. The hotel really does put the guest at the centre of their service offering. Very friendly and courteous staff who couldn’t do enough for us. We stayed a total of 8 nights and travelled by train to Cefalu and Agrigento for day trips as well. I couldn’t recommend this hotel more highly and we’ll definitely be returning.

My wife and I had the pleasure of a two (2) night stay at the Massimo Plaza Hotel, during our recnt visit to Palermo. The hotel, centrally located [right across the street from the famous Teatro Opera House], is well-run and well maintained. Rooms are pleasant; staff was welcoming and very helpful overseeing the parking of our car at an off-site garage; along with providing great recommendations regarding local sights, restaurants, etc.; and the morning breakfast, while simple, was very good. We will be returning to Palermo; and, when we do, we will definitely be staying at The Massimo Plaza again.

Via Maqueda 437 Palermo PA

Hotel highlights

  • Steps from Teatro Massimo and Regional Archaeological Museum
  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Castellammare, Massimo Plaza Hotel is next to popular attractions like Teatro Massimo and Regional Archaeological Museum. This 11-room, 4-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Centrally located in Palermo, the hotel is also a short walk from Piazza Ruggero Settimo and Church of San Cataldo.


Start your day off right with a free cooked-to-order breakfast. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception.


All of Massimo Plaza Hotel's 11 soundproofed rooms provide sofa beds, minibars, and safes. 21-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include phones and desks.

Property features

Guests of Massimo Plaza Hotel enjoy free WiFi in public areas, coffee in a common area, and a computer station. Valet parking is EUR 15 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 40 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Double Room Single Use

Full 1 | Twin 2 | Sleeps 1

Superior Double Room

Full 1 | Twin 2 | Sleeps 3

Deluxe Double Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87.0% of guests recommend this hotel

Total of 563 reviews