Hotel Porta Felice & Spa

4.0 star property
Hotel with a full-service spa, a short walk to Via Vittorio Emanuele
VIP Access

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Photo gallery for Hotel Porta Felice & Spa

Terrace/patio
Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
City view
Sauna, hot tub, steam room, body treatments, hot stone massages
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Via Butera, 45, Palermo, PA, 90133
  • Via Vittorio Emanuele
    ‪2 min walk‬
  • Via Roma
    ‪8 min walk‬
  • Palermo Harbour
    ‪6 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪31 min drive‬
VIP Access
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Room options

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Classic Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room, 1 Double or 2 Twin Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Room, 1 Double or 2 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Palermo

Located in Palermo Historical Center, Hotel Porta Felice & Spa is within a 5-minute walk of Via Vittorio Emanuele and within 15 minutes of other popular attractions like Via Roma. This 4-star hotel has 33 guestrooms and offers conveniences like free breakfast, a full-service spa, and a 24-hour gym.

What's nearby

  • Via Vittorio Emanuele - 2 min walk - 0.1 miles
  • Via Roma - 8 min walk - 0.5 miles
  • Quattro Canti - 13 min walk - 0.7 miles
  • Teatro Massimo - 17 min walk - 0.9 miles
  • Palermo Harbour - 6 min drive - 2.3 miles

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 15 min walk
  • Punta Raisi Airport (PMO) - 26 min drive

Restaurants

  • ‪Pani Cà Meusa Porta Carbone - ‬5 min walk
  • ‪Nautoscopio - ‬5 min walk
  • ‪L'Ottava Nota - ‬1 min walk
  • ‪Pelle d'Oca - ‬6 min walk
  • ‪Cioccolateria Lorenzo - ‬3 min walk

About this property

Hotel Porta Felice & Spa

Hotel with a full-service spa, a short walk to Via Vittorio Emanuele
Guests staying at Hotel Porta Felice & Spa enjoy access to a full-service spa, a 24-hour gym, and a rooftop terrace. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 55 per person one-way, as well as a beach shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a business center, and a meeting room.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, laptop-compatible safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • Built in 2008
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number IT082053A1KLOSBS49

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to certain hours from November 01 to March 31 in accordance with national or local laws.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Frequently asked questions

Is a free cancellation option available at Hotel Porta Felice & Spa?

Hotel Porta Felice & Spa offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to do near Hotel Porta Felice & Spa?

This hotel is situated in Palermo Historical Center within a 10-minute walk of Via Vittorio Emanuele and Via Roma. You'll also find Quattro Canti and Teatro Massimo less than a mile away.

Will I be able to park at Hotel Porta Felice & Spa?

No, there isn't parking at this hotel.

Is a spa located at Hotel Porta Felice & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, facials, and body treatments.

Does Hotel Porta Felice & Spa feature a casino?

No, Hotel Porta Felice & Spa doesn't have a casino.

Is there an indoor pool at Hotel Porta Felice & Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Porta Felice & Spa?

There are plenty of amenities for couples at this hotel, including a bar, a full-service spa, and proposal/romance packages.

Does Hotel Porta Felice & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Porta Felice & Spa have a restaurant that serves breakfast?

Yes, Hotel Porta Felice & Spa serves free self-serve breakfast each morning from its cafe.

Does Hotel Porta Felice & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Porta Felice & Spa.

Are there connecting rooms at Hotel Porta Felice & Spa?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Porta Felice & Spa?

The closest major airport to Hotel Porta Felice & Spa is Punta Raisi Airport (PMO), which is 19.8 mi away (26 minutes by car).

Can I book a room with a balcony at Hotel Porta Felice & Spa?

No, you won't find guestrooms with balconies at Hotel Porta Felice & Spa.

Does Hotel Porta Felice & Spa have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Porta Felice & Spa.

Hotel Porta Felice & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 339 out of 610 reviews
Rating 8 - Good. 212 out of 610 reviews
Rating 6 - Okay. 38 out of 610 reviews
Rating 4 - Poor. 7 out of 610 reviews
Rating 2 - Terrible. 14 out of 610 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Emily Megan

Disliked: Staff & service
Let me preface this by saying I contacted the hotel with my complaints before posting this review but haven't heard back from them. Unfortunately, I felt uncomfortable staying here. More than once, the staff knocked on my door and even entered the room while I had the "do not disturb" sign on the door. The first time it happened, I thought it was an honest mistake. But then it happened again, and my blood ran cold when the staff entered the room while I was in bed trying to nap. I was on vacation and trying to adjust to the 9 hour time difference. I've never experienced this before when the "do not disturb" sign is completely ignored, several days and more than one time in one day. It made me feel like I couldn't relax because someone might knock or enter the room at any moment. One day I came back to the room after going out for breakfast and noticed the closet door opened (I kept it closed) and some sandals were missing. At least it wasn't my passport but yikes. I didn't sleep well at all while I was here.
Stayed 6 nights in Feb 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is suited on panoramic view of center Palermo Italy where you can experience a beautiful landscape historical sight of the City of Palermo, with everything close by that is well appreciate for the people food art museums etc.
Stayed 7 nights in Feb 2025

10/10 Excellent

Georges

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super convenient. I liked capabilities to pay for parking service, excellent 4th floor restaurant and breakfast buffet. Super easy to see the town and markets.
Stayed 4 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel away from the hustle and bustle

Lovely hotel a little away from the action. Large comfortable room. Staff were super friendly and helpful. Fantastic breakfast on the roof terrace. Construction noise across the road really hampered our stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jacqulyn

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was wonderful and good location
Stayed 4 nights in Jan 2025

10/10 Excellent

GAIL

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel well located with super spa

Great stay in a lovely hotel. Clean, very helpful staff. Superb buffet breakfast, tea and cake time and cocktail hour. Good value and a super spa with sauna, steam, pool and cold and hot shower system.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raina

Stayed 6 nights in Dec 2024

6/10 Okay

Elrie, Peekskill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It’s okay staff wasn’t that warm
Stayed 4 nights in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem by the ocean.

I love this hotel so much I keep coming back. Located in a quiet area near the ocean, this newly rebuilt hotel is clean with a classy modern sophisticated look. The rooms are spacious, some come with swinging doors leading to a balcony. The restaurant serves a tasty breakfast and filling dinner in the evening with excellent professional service. The neighborhood is quiet at night and for the most part, safe. Only a 15 minute walk to the train/bus station and about a 10 minute walk to the center of town.
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

8/10 Good

DIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 3 nights in Oct 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

The location is good. We LOVED happy hour and bartender. Great choices of appetizers and cocktails. Very nice view and peaceful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Amenities
Fine refurbishment of old building, large well furnished room and comfortable bed. Good breakfast taken on roof terrace.
Stayed 2 nights in Oct 2024

8/10 Good

Iliana

Stayed 1 night in Sep 2024

10/10 Excellent

Libia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the nice bed sheets.
Stayed 1 night in Sep 2024

10/10 Excellent

Loretta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious , quiet rooms. Good location
Stayed 2 nights in Sep 2024

8/10 Good

Giannina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good location. Did not like that they didn’t have any irons. A huge hotel and doesn’t have irons. Very disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 days at this hotel and we loved our stay there. Very nice staff and wonderful free breakfast. We intend to stay there again next time we go back to visit Palermo
Stayed 3 nights in Jul 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 4 nights in Jul 2024

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it very much
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Nice location and roof top bar

Lovely clean hotel. The best feature was the roof top bar area for breakfast, view and drinks. The shower could use improvement as the doors were flimsy and the base was shallow and flooded easily.
Roof top bar
Stayed 3 nights in Jun 2024

8/10 Good

Thorlakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is situated in a very good area in Palermo.
Stayed 8 nights in Jun 2024

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very accommodating. Breakfast was excellent. The bed in my room was a little firm for my liking. Hotel was centrally located.
Stayed 1 night in Jun 2024

10/10 Excellent

Shirley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, beds are comfortable. Excellent cocktails at a great price during Happy Hour. Breakfast buffet has great variety of options.
Stayed 3 nights in Jun 2024