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Hotel Plaza Opera

4.0 out of 5.0

Recent guest reviews

We were staying at a Hotel Plaza Opéra for the past two days. I can say that the location is good. Staffs are nice and helpful. Room furniture are old and we can hear the neighbor’ conversation after 10 pm. We really hate the hotel horrible WiFi.

We stayed two nights here at the end of August, and had an average experience. Upon arriving, we were told the wifi was down, and it stayed that way for a while. Our room was a decent size, but quite dated. The bathroom was relatively nice though, as were the toiletries. There aren't as many in-room amenities (iron, etc.) as you might expect from a four star hotel, which was challenging seeing as we were going to a wedding. We had to send out some clothing items for ironing, which, as is usually the case in Europe, was pricey. Finally, on the day we checked out the hotel accidentally charged us twice for our stay. They reversed one of the charges after we took it up with them, but this was a less than optimal end to our stay. Nonetheless, the location of the hotel is good, very near the Politeama theater, restaurants and the main shopping street.

We stayed here for 2 nights and it felt like home. We were there off season so it felt like we had the place to ourselves. We got to know one of the concierges, Joshua, however the staff were friendly and helpful. Great location for shuttle to/from the airport, shopping and restaurants. And if you don't mind walking, you can visit most sites, botanical garden, teatro massimo, cattedrale, etc

This place is in a great location. The hotel was clean and comfortable. The staff was super friendly, especially the bartender Antonio. The breakfast was standard compared to the other places we have stayed. The dining room was nice. We had a great time staying at this hotel, with the exception of the horrible wifi.

We stayed here for two nights while visiting Palermo. It has a great location near to the historic centre, the airport bus stop and the open top bus tour stops. The reception staff were friendly and helpful, especially with restaurant recommendations. The room was spacious and spotlessly clean, however some of the furniture looked a little tired. Bathroom good with a good selection of toiletries. The breakfast room in the basement was small and the tables were too close together. Breakfast was continental and being Italy there was too much cake! It also adhered to the Italian fruit juice tradition of serving cordials rather than juice (the really fluorescent orangey one is the orange juice we think). Coffee at breakfast was good. The reception and bar area rather lacked charm, the blinds were down which made it seem dingy. Didn't really feel like a bar in a four star hotel... Nothing to count against it, just nothing special.

The positives are that the hotel is well located and there are several restaurants near by. The air conditioning was terrific. The front desk staff was mixed, sometimes very welcoming, helpful and sometimes seeming as though you were bothering them. The wi-fi is terrible and kicks you out even when you are in the middle of writing an email. Breakfast could be even better if they served scrambled eggs once in a while instead of only hard boiled eggs. The did have cappuccino though! Overall it was relatively quiet there.

imposible to connect the wifi. A long cue of clients asking about the password and the user. The wifi doesnt work. every 15 minutes you have to connect again. At least the employees are very kind and profesionals. Is the reason that i dont rate a zero. Never in my live happened that.

Staff were very friendly and helpful. Extra charge for the car park was not over the top but not easy to get to due to one way system. Breakfast ok in basement. A small room with rather close together tables. Our room was fairly standard with rather noisy air-conditioning.

My husband and I really enjoyed our stay here and wished we could have stayed longer. The room was very spacious, clean, and comfortable. Great sound proofing, was very quiet and the air con was great. The breakfast was average continental but had fresh fruit which is often hard to find. The location was also perfect for us, easy walking distance to major sights and only 5 min walk to/from airport shuttle bus stop. Recommended staying here while in Palermo!

It is a nice little hotel. Nothing fancy but it is cozy and simple. The breakfast with an europian standard is poor, it's mainly pastry. There is no egg apart from not fresh hard boiled. Most of the time there isn't fresh vegetables. We had breakfast 4 times, to times there was fresh tomatoes, to times not. The receptionists are nice and helpful. The location is central and a good nabourhood.

Via Gallo Nicolo' 2 Palermo PA

Hotel highlights

  • Walking distance to Teatro Massimo and Regional Archaeological Museum
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Ruggero Settimo, Hotel Plaza Opera is next to popular attractions like Hammam and Piazza Ruggero Settimo. This 47-room, 4-star hotel has free breakfast along with conveniences like free in-room WiFi and a rooftop terrace. Politeama Garibaldi Theater and Pupi Enzo Mancuso Theater are also within a short walk.


Start your day off right with a free buffet breakfast. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Hotel Plaza Opera's 47 rooms are soundproofed and provide minibars, safes, and desks. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in down comforters.

Property features

Guests of Hotel Plaza Opera enjoy a rooftop terrace, free WiFi in public areas, and 2 meeting rooms. If you drive, self parking is EUR 15 per day, or you can take advantage of the airport shuttle for EUR 50 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a business center and a porter/bellhop.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 479 reviews