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NH Collection Palermo Palazzo Sitano

4.0 star property
Hotel with a rooftop terrace, near Teatro Massimo

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Photo gallery for NH Collection Palermo Palazzo Sitano

Front of property
Rooftop terrace
Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Premium Room, Balcony (Extra Large) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Via Vittorio Emanuele, 114, Palermo, PA, 90133
  • Place, Via Vittorio Emanuele
    ‪1 min walk‬
  • Place, Via Roma
    ‪3 min walk‬
  • Place, Quattro Canti
    ‪7 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪35 min drive‬

Room options

View all photos for Superior Single Room, Balcony

Superior Single Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Single Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 186 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, Balcony

  • 175 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, Balcony (Extra Large)

Room amenity

Premium Room, Balcony (Extra Large)

  • 244 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room (Extra Large)

Premium Room (Extra Large) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room (Extra Large)

  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Balcony

Room amenity

Premium Room, Balcony

  • 202 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room

  • 206 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 307 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony (Extra Bed 3 Adults)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony (Extra Bed 3 Adults)

8.0 out of 10
Very good
(1 review)
  • 307 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Palermo

Located in Palermo Historical Center within a short walk of Teatro Massimo, NH Collection Palermo Palazzo Sitano is within a few miles (5 km) of other popular sights such as Palermo Harbour. This 86-room, 4-star hotel has conveniences like free in-room WiFi, a gym, and a rooftop terrace.

What's nearby

  • Via Vittorio Emanuele - 1 min walk - 0.0 miles
  • Via Roma - 3 min walk - 0.2 miles
  • Foro Italico - 7 min walk - 0.4 miles
  • Quattro Canti - 7 min walk - 0.4 miles
  • Teatro Massimo - 10 min walk - 0.6 miles

Getting around

  • Giachery Station - 3 min drive
  • Palermo Central Station - 12 min walk
  • Punta Raisi Airport (PMO) - 25 min drive

Restaurants

  • ‪Nni Franco U Vastiddaru - ‬1 min walk
  • ‪Ai Bottai - ‬1 min walk
  • ‪Delizie de Cagliostro - ‬1 min walk
  • ‪Aja Mola – trattoria di mare - ‬2 min walk
  • ‪Anciova - ‬3 min walk

About this property

NH Collection Palermo Palazzo Sitano

Hotel with a rooftop terrace, near Teatro Massimo
Guests staying at NH Collection Palermo Palazzo Sitano enjoy a gym, a rooftop terrace, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect free WiFi and 26-cm LCD TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (753 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-cm LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 19 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano
NH Collection Palermo Palazzo Sitano Hotel
NH Collection Palermo Palazzo Sitano Palermo
NH Collection Palermo Palazzo Sitano Hotel Palermo

Frequently asked questions

Is free cancellation available at NH Collection Palermo Palazzo Sitano?

NH Collection Palermo Palazzo Sitano offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near NH Collection Palermo Palazzo Sitano?

This hotel is situated in Palermo Historical Center, just steps from Via Vittorio Emanuele and Vucciria Market, and within a short walk of Via Roma. You'll also find Teatro Massimo and Palermo Harbour within a short drive.

Is parking available on site at NH Collection Palermo Palazzo Sitano?

No, there isn't parking at this hotel.

Does NH Collection Palermo Palazzo Sitano include a casino?

No, NH Collection Palermo Palazzo Sitano doesn't have a casino.

Is there an indoor pool at NH Collection Palermo Palazzo Sitano?

No, there is no indoor pool at this hotel.

Is NH Collection Palermo Palazzo Sitano a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a rainfall showerhead as well as a bar.

Are there hot tubs at NH Collection Palermo Palazzo Sitano?

No, there isn't a spa tub at this hotel.

Does NH Collection Palermo Palazzo Sitano have a restaurant that serves breakfast?

Yes, NH Collection Palermo Palazzo Sitano serves buffet breakfast each morning for a surcharge from its restaurant.

Does NH Collection Palermo Palazzo Sitano allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at NH Collection Palermo Palazzo Sitano for a fee of EUR 35 per pet, per night.

Does NH Collection Palermo Palazzo Sitano have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to NH Collection Palermo Palazzo Sitano?

The closest major airport to NH Collection Palermo Palazzo Sitano is Punta Raisi Airport (PMO), which is 19.4 mi away (25 minutes by car).

Are there rooms with balconies at NH Collection Palermo Palazzo Sitano?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

NH Collection Palermo Palazzo Sitano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 357 out of 952 reviews
Rating 8 - Good. 398 out of 952 reviews
Rating 6 - Okay. 113 out of 952 reviews
Rating 4 - Poor. 48 out of 952 reviews
Rating 2 - Terrible. 36 out of 952 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. I love my balcony view. They made sure all was running perfect for me there. Made feel really good. Left with great memories.
Stayed 1 night in Aug 2025

10/10 Excellent

jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Very convenient spot
Stayed 2 nights in Aug 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room with the balcony!
Stayed 1 night in Aug 2025

10/10 Excellent

AHMED ADEL MAHM, MISSISSAUGA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Angelarosa

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea, Whitby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Collection Palermo was fantastic! Perfect location, welcoming and helpful staff, and a beautifully comfortable room. The only minor drawback was parking, but everything else more than made up for it. Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Comfortable beds.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a pleasure to stay at
Stayed 5 nights in Jul 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel choice

Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Palermo

This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jenny R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Piero

Stayed 2 nights in May 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a three night stay in May 2025. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel).
Stayed 3 nights in May 2025

8/10 Good

seyed Karim

Stayed 3 nights in May 2025

10/10 Excellent

Christian, Athens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping, very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people!
Stayed 4 nights in May 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later.
Stayed 2 nights in May 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Palazzo Sitano

The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay). Room was well maintained and very clean. Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up. Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way). We would go back..
Stayed 2 nights in Oct 2022

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. WiFi was spotty.
Stayed 3 nights in Jul 2022

2/10 Terrible

Johnnie

Liked: Staff & service, property conditions & facilities
Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.
Stayed 1 night in Jul 2022

10/10 Excellent

Zena

Liked: Staff & service, property conditions & facilities, room comfort

Love Palermo

Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received. Would recommend for sure and would return.
Stayed 2 nights in Jul 2022

6/10 Okay

Meredith, Springfield

Liked: Staff & service
Disliked: Property conditions & facilities
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Stayed 2 nights in Jul 2022

10/10 Excellent

Vasiliki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Stayed 3 nights in Jul 2022

8/10 Good

Riaz

Liked: Staff & service, room comfort
The hotel staff were excellent with us, friendly, offering advice and suggestions. The location was great for basing yourself in Palermo old town.
Stayed 4 nights in Jun 2022

8/10 Good

declan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel, dark room

Friendly staff, great location, but room a bit dark with small window facing a close by building.
Stayed 3 nights in Mar 2022

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