Hotel Alessandra

2.0 star property

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Photo gallery for Hotel Alessandra

Beach
Premium bedding, down comforters, in-room safe, individually decorated
Interior detail
Interior
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Divisi, 99, Palermo, PA, 90133
  • Place, Via Roma
    ‪2 min walk‬
  • Place, Ballaro Market
    ‪3 min walk‬
  • Place, Quattro Canti
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪32 min drive‬

Room options

Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Palermo

Located in Palermo Historical Center, Hotel Alessandra is adjacent to Via Roma and within a 5-minute walk of other popular sights like Ballaro Market. The 20 rooms at this hotel include balconies, TVs, and premium bedding. It's connected to a shopping center in central Palermo, and also a short walk from Quattro Canti and Via Vittorio Emanuele.

What's nearby

  • Via Maqueda - 1 min walk - 0.1 miles
  • Via Roma - 2 min walk - 0.1 miles
  • Ballaro Market - 3 min walk - 0.2 miles
  • Quattro Canti - 5 min walk - 0.3 miles
  • Via Vittorio Emanuele - 5 min walk - 0.3 miles

Getting around

  • Giachery Station - 5 min drive
  • Palermo Central Station - 6 min walk
  • Punta Raisi Airport (PMO) - 45 min drive

Restaurants

  • ‪Cafè Torino - ‬3 min walk
  • ‪Hotel Ambasciatori - ‬3 min walk
  • ‪Seven Restaurant And Lounge Bar - ‬3 min walk
  • ‪Stuzzicando - ‬2 min walk
  • ‪Belli Freschi Granite Gelati - ‬3 min walk

About this property

Hotel Alessandra

Hotel Alessandra features free WiFi in public areas, coffee in a common area, and a library. Airport transportation is made easy with an airport shuttle (available on request) for EUR 45 per person one-way. The front desk has multilingual staff that can help with securing valuables, luggage storage, and concierge services. Other amenities at this historic hotel include express check-in, express check-out, and a TV in a common area.
TVs come with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Balconies, safes, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 11:30 PM on request

Food and drink

  • Buffet breakfast available for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Belle Époque architecture
  • Built in 1916
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a limited traffic zone.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 5 kids 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 25.0 per night
  • Cribs/infant beds are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 8:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Palermo
Hotel Alessandra
Hotel Alessandra Palermo
Alessandra Hotel Palermo
Hotel Alessandra Palermo, Sicily
Hotel Alessandra Hotel
Hotel Alessandra Palermo
Hotel Alessandra Hotel Palermo

Frequently asked questions

Is free cancellation available at Hotel Alessandra?

Hotel Alessandra offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Alessandra?

This hotel is situated in Palermo Historical Center, just steps from Via Roma and Ballaro Market, and within a short walk of Quattro Canti. You'll also find Via Vittorio Emanuele and Teatro Massimo less than a mile away.

Is parking available on site at Hotel Alessandra?

No, there isn't parking available at the hotel.

Does Hotel Alessandra include a casino at the property?

No, Hotel Alessandra doesn't have a casino.

Is there an indoor pool at Hotel Alessandra?

No, there is no indoor pool at this hotel.

Is Hotel Alessandra good for couples?

Amenities that appeal to couples at this historic hotel include 24-hour room service, a down comforter, and a rainfall showerhead.

Are there hot tubs at Hotel Alessandra?

No, there isn't a spa tub at this hotel.

Does Hotel Alessandra feature a restaurant that includes a breakfast menu?

Hotel Alessandra offers buffet breakfast for a surcharge though there is no restaurant.

Does Hotel Alessandra allow pets to stay for free?

No, pets aren't allowed at Hotel Alessandra.

Are there connecting rooms at Hotel Alessandra?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Alessandra?

The closest major airport to Hotel Alessandra is Punta Raisi Airport (PMO), which is 20.2 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Hotel Alessandra?

Yes, every guestroom at Hotel Alessandra comes with a balcony and some offer city and courtyard views.

Hotel Alessandra Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 129 reviews
Rating 8 - Good. 56 out of 129 reviews
Rating 6 - Okay. 34 out of 129 reviews
Rating 4 - Poor. 8 out of 129 reviews
Rating 2 - Terrible. 3 out of 129 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personane gentile camere e servizio e colazione ottimo io sono soddisfatto del mio soggiorno
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
silenzio e cortesia colazione discreta e disponibilità ad indicazioni
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
C'est été une accueille familiale et nous nous sommes trouvés comme à la maison. Le service réception a été formidable! ERNST et ACHIM
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel très atypique mais très agréable ,très bien situé
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
posizione eccellente a quattro passi da tutto(staz centrale,ballaro?cattedrale,quattro canti,palazzo dei normanni ecc)
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicinissimo alle attrazioni turistiche. Aria condizionata efficiente. Cortesia della reception
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Le point fort est l'emplacement dans le centre. Le personnel est très accueillant et serviable. Le point négatif, le petit déjeuner pas très diversifié et pas très élaboré.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Orianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est en centre ville, près de la gare, dans une rue calme. C'est un ancien palais, dans son jus, avec une très belle décoration et des salons accessibles. Personnel sympathique et serviable. Chambre confortable, climatisation un peu bruyante. Petit déjeuner complet. Par contre, pas d'ascenseur pour arriver au 2e étage où se trouve l'hôtel.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

irina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Отельчик в Палермо

Выбрали отель рядом с ж/д вокзалом, для того чтобы оставить багаж и принять душ после прогулок по городу, ночевать и не собирались...крошечный номер (на фото на сайте выглядит лучше ) на 4 этаже старинного здания,багаж слава богу помогли поднять и спустить, поскольку лифта нет. Из плюсов— работающий кондиционе, крошечный собственный душ и очень чистое постельное белье и полотенца. Цена за номер явно завышена...
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Posta sulla via principale nel centro storico di palermo, solo questo vale un 10.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to centre and train/ bus station. By walking you can see all the highlights of Palermo. To see other places it is very simple by bus / train.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service
Cadre atypique. Tres bon emplacement. Très bons services.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
L'ho trovata come molti l'anno descritta, un po' scomoda per l'assenza dell'ascensore, lo stabile un po' trascurato. Per il resto, cordialità, comodità (è in pieno centro) ed un discreto rapporto qualità prezzo.
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

David

Disliked: Staff & service

Get some Exercise!

The hotel is old and funky. Rooms are adequate, but not as advertised. The room was advertised on Hotels.com as with a desk and WiFi in the room. It had neither and the Alessandra manager was very unapologetic nor helpful at all about these misleading claims. The hotel is also on the THIRD floor (not second floor) with NO Elevator. Not bad once you've moved in, but be aware of having to carry your luggage up three flights of stairs to your room. Staff, other than the manager, was friendly and all spoke English.
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

Albert

Liked: Staff & service
Zentral gelegenes Hotel. Die Straße unten ist zwar laut, aber die Fenstertüren sind sehr gut schalldämmend. Hotel liegt im zweitenStock. Man sollte also keine Probleme mit Treppensteigen haben. Service ist freundlich und bestens. Das Zimmer war o.k.. Frühstück ist auch o.k., wenngleich nicht besonders reichhaltig.
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the cathedral, the market and the only 5 minutes from the bus station.
Stayed 7 nights in Oct 2018
Verified

8/10 Good

Michaels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage mitten in der Altstadt alle Sehenswürdigkeiten zu Fuß erreichbar die 72 Stufen sind auch halb so wild Palermo ist wunderbar laut und hektisch die Lage des Hotels ist nix für Lärmempfindliche für ein2 Sterne Hotel vollkommen in Ordnung
Stayed 14 nights in Oct 2018
Verified

6/10 Okay

Ilia

Liked: Cleanliness, staff & service
Отель в историческом центре города. Здание бывшего дворца, верхний этаж которого приспособлен под отель. Плюсы - просторная комната, балкон, звукоизолирующие жалюзи. Минусы - очень маленькая душевая, нет лифта, плохой ремонт, скудный завтрак, очень слабый сигнал wi-fi.
Stayed 3 nights in Oct 2018
Verified

4/10 Poor

Phyllis

Disliked: Property conditions & facilities, room comfort
This hotel could use some upgrades and still keep the charm...no elevator and 75 steps up to the actual hotel! With luggage it is brutal! This info should be stated as compromised individuals would not make it. Location close to main streets of Palermo's shopping. Great service getting an airport lift, which was on time @4AM! That is the best I have to say about this hotel.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Posizione strategica. Struttura datata e senza ascensore. Pulizia scadente. Una nota speciale al collaboratore, particolarmente attento agli ospiti e alle loro esigenze.
Stayed 4 nights in Oct 2018
Verified

6/10 Okay

Gai

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is located in the old center but the neighborhood is not optimal. The entrance is strange but when you climb the two floors the hotel itself is clean and pleasant. The rooms are designed in a classic manner and has some incense smell which for me was tolerable but my wife hated it.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

fernando

Boa localização, sem elevador, ótimos atendentes

O prédio é muito antigo, porém, o andar do hotel é conservado. A recepcionista foi ótima e atenciosa. O ponto negativo fica por conta da falta de elevador, quem chegar com muita bagagem vai sofrer pra chegar na recepção que fica no 2º andar, lembrando que são 4 lances de escada. Outro problema foi o cheiro de cigarro no quarto, mesmo que proibido os últimos hóspedes não respeitaram a regra. A localização é boa, próximo ao terminal central e não tão distante das principais atrações
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location wiyth friendly staff

We had a thoroughly enjoyable time in Palermo and the Hotel Alessandra was very convenient. There was a good breakfast and the staff were very helpful.
Stayed 3 nights in May 2018
Verified

8/10 Good

Cosimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva. Ottima posizione. Colazione un po' essenziale.
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, room comfort
Posizione ottima (centro storico) per visitare Palermo ed i suoi monumenti. L'albergo un po' vecchio ma pulito. Personale cortese. L'ingresso dell'albergo si trova al secondo piano, senza ascensore, di un palazzo antico. L'albergo si trova all'interno della ZTL e ha a disposizione solo 2 posti auto.