Best Western Ai Cavalieri Hotel4.0 out of 5.0
Recent guest reviews
The location is just off the busy traffic streets but easily within walking distance of the main attractions. Staff extremely helpful and on the ball. Rooms very comfortable and clean. We recommend the junior suite for space and they have a balcony too. Breakfast offering is however quite ordinary and not of a standard one would expect in a hotel of this good quality. However notwithstanding this, a most enjoyable visit and we would stay again.
First of all Hotel has a private parking 10€ a day and it's like 50 mtrs from front desk. Breakefast with variety of stuff. Rooms cosy and clean. Personnel speaka English and it's located in the centre....just what we want.
The staff at reception were very friendly and helpful. The staff at breakfast were also very pleasant. The mattresses were firm and comfortable and the room was quiet. We slept well. There does need to be some extra training for the housekeeping staff. They should make up the rooms when it suits the guests, not when it suits them. Best Western need to invest some money in redecorating the rooms. The walls were badly marked and scuffed. The sealant around the bath was mouldy and needs replacing. This, in our view, is not the fault of the staff but of Best Western who need to provide money for redecoration.
Highly mediocre and not worth the money! Not only are the rooms a bit dated, but the worst thing is the service: When we got to our 4th floor room, we realized that in the bathroom, instead of the wall button designed to flush the toilet, there was a big hole!!! So no way to flush... Tried calling reception to change rooms, but reception did not pick up. So I had to go downstairs to the reception and asked for a change of rooms. "Oh, no! was I told, it happens all the time, it's not a problem, someone will come up and fix it for you..." So I went back up with an employee who indeed fetched the button inside the wall and put it back in the right place! One has to wonder why this was not done before the arrival of new guests!!! And on and on... There are no individual toiletries, only liquid soap/shampoo in a dispenser, which would be ok it was not practically empty when you arrive...Here again, you have to chase housekeeping to refill it... Mind you, everyone is nice enough, but they definitely lack professionalism and training! Would not return in this place which doesn't deserve the Best Western label.
Last day of my trip around Italy and Sicily and unfortunately I ended up in this place. The hotel as such is quite nice but when we went into our room it was vile, extremely stale odour of cigarette smoke. This place you can smoke and I really didn’t like it. The room was hot so I wanted to put on the air conditioner with a window open for the cigarette stench but you can’t have that. Either the window or air conditioner - put up with the stench and be cool or open window and be hot. I did request another room but they said they didn’t have one. They do serve a great breakfast. If I did stay here again it would have to be on the assurance that I have a room that guests haven’t smoked in.
Best Western Al Cavalieri, is a very nice hotel. The rooms are very clean and the people at the front desk are very friendly. The location of the hotel is very good. Also the breakfast in the morning was delicious they gave you a variety of different foods that was very fresh. Also you are at walking distance to everything. If you're going to visit Palermo Italy I would recommend this hotel.
We (a group of five) stayed in Cavalieri for a week in September. The hotel is very well situated in the Politeama zone, a bit outside the old center but still in a comfortable walking distance to almost everything. The shuttle bus from/to the airport stops 5 minutes away from the hotel. Rooms are clean, (relatively) spacious, (relatively) quiet and (absolutely) well equipped - including wi-fi which is quite useable. Beware of rooms adjacent to the elevator. If you are sensible to low frequency noise, ask for an other room. Staff is very friendly. Breakfast is served in a wide, airy room (a kind of covered courtyard) and has more than I ever needed. All in all a very nice place for a stay in Palermo.
Best Western usually makes me think of motels in small towns. This is a 4 star hotel in the big city. Larger than expected with sitting table and two chairs, the corner had a chaise with ottoman. The balcony opened to a quiet street in the morning, choose the fourth floor, best view. There are number of restaurants within walking distance. Grocery 2 blocks away, main walking and shopping street is easy to get to. Breakfast has a varied menu of hot and cold choices. Hope this helps make your decision. We liked the room 402!
We've stayed at many places during our Europe Trip, but Ai Cavalieri was a breath of fresh air. We were given an amazing room, quite large in space and a comfy king bed. Bathroom was updated and modern. Balcony also looking out into street. Great service and great location.
The Best Western basically saved our lives on a recent trip to Palermo. We had rented an Airbnb in the opera house piazza, and arrived to find that a huge event was in full swing for both nights we were booked, in the square. The noise was so loud it was shaking our building. We found the Best Western online, and walked over to check out the neighborhood - very cute, quiet and minutes from the city center. We booked a King room, and arrived to a friendly staff. We stayed on the 4th floor and to our surprise the room was huge, and also had french doors which opened onto a small balcony. Really lovely. And quiet! Also good is the bar that is attached to the hotel, Graal Club. It has a very nice courtyard area where you can enjoy the outdoors and have a drink and a bite. Overall, great experience, exceeded expectations.
- Walking distance to Teatro Massimo and Regional Archaeological Museum
- Free WiFi in rooms and public areas
- Laundry facilities
Best Western Ai Cavalieri Hotel places you within a 15-minute stroll of popular sights such as Teatro Massimo and Regional Archaeological Museum. This 39-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and express check-in. It's in central Palermo and also close to Cathedral of Palermo and Church of San Cataldo.
For your convenience, a buffet breakfast is available for a fee. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All of Best Western Ai Cavalieri Hotel's 39 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers, designer toiletries, and bidets. Safes, ironing boards, and desks are also standard.
At Best Western Ai Cavalieri Hotel, guests have access to free WiFi in public areas, conference space, and express check-in. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 451 reviews