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The garden hotel

2.0 star property
Hotel in Palenque

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Photo gallery for The garden hotel

Reception
Front of property
Reception
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
02 Central Nte. San Miguel, Palenque, CHIS, 29960
  • Place, Museo Del Textil
    ‪2 min walk‬
  • Place, El Panchán
    ‪10 min walk‬
  • Place, Palenque Archaeological Zone
    ‪23 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, Balcony

Superior Suite, Balcony | Free WiFi

Superior Suite, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Palenque

The garden hotel places you next to Museo Del Textil and within a 15-minute walk of El Panchán. This 8-room hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and a 24-hour front desk.

What's nearby

  • Museo Del Textil - 2 min walk - 0.1 miles
  • El Panchán - 10 min walk - 0.5 miles
  • Aluxes Eco Park - 10 min drive - 3.0 miles
  • Palenque National Park - 14 min drive - 3.9 miles
  • Palenque Archaeological Zone - 23 min drive - 6.1 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 10 min drive

Restaurants

  • ‪Restaurante Xkatsime - ‬7 min walk
  • ‪Las Tinajas - ‬10 min walk
  • ‪Café Ajau - ‬8 min walk
  • ‪Restaurante Maya - ‬7 min walk
  • ‪Italian Coffee Palenque - ‬5 min walk

About this property

The garden hotel

Hotel in Palenque
The garden hotel features free WiFi in public areas and a communal living room. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. This smoke-free hotel also has a water dispenser.
Guests can stay connected with free WiFi.

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9.4 out of 10, Exceptional, 80 reviews
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The price is $44
Mar 1 - Mar 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The garden hotel Hotel
The garden hotel Palenque
The garden hotel Hotel Palenque

Frequently asked questions

Is a free cancellation option available at The garden hotel?

The garden hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to The garden hotel?

This hotel is located in Palenque, just steps from Museo Del Textil. You'll also find El Panchán and Palenque National Park within a short drive.

Is there parking available at The garden hotel?

No, there isn't parking available at the hotel.

Does The garden hotel feature a casino at the property?

No, The garden hotel doesn't have a casino.

Is there an indoor pool at The garden hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at The garden hotel?

No, this hotel doesn't have a spa tub.

Does The garden hotel have a restaurant that serves breakfast?

No, The garden hotel doesn't have a restaurant that serves breakfast.

Does The garden hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The garden hotel.

Are there connecting rooms at The garden hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The garden hotel?

The closest major airport to The garden hotel is Palenque, Chiapas (PQM-Palenque Intl.), which is 2.5 mi away (10 minutes by car).

Can I book a room with a balcony at The garden hotel?

Yes, some guestrooms at The garden hotel offer a balcony.

The garden hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities
Room super small
Stayed 1 night in Nov 2024

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
La senora who manages the property is very kind and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

PERLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Luis Antonio

Stayed 9 nights in Jan 2025

8/10 Good

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mantenimiento y limpieza

El hotel es muy bonito, las habitaciones son visualmente atractivas y acogedoras. Así como también, el personal es amable. Sin embargo, le falta más mantenimiento a ciertos espacios de dichas habitaciones. Si lo hicieran; todo sería perfecto.
Stayed 1 night in Dec 2024

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
espacio sencillo, agradable, limpio y tranquilo
Stayed 2 nights in Dec 2024

8/10 Good

Rocío

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

German

No tenían información sobre mi reservación, y tardaron como dos horas en atenderme. Al final no me ofrecieron ninguna solución. Tuve que buscar otro hospedaje.
Stayed 2 nights in Dec 2024

8/10 Good

Viviana Del Carmen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien lo único es que no hay donde estacionarse
Stayed 2 nights in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
En general todo bien, estuve una sola noche y muy a gusto. Gracias ☺️
Stayed 1 night in Nov 2024

6/10 Okay

jessica

Business traveler
Disliked: Cleanliness

Recomendaciones

Mi experiencia fue buena, me quede varios días, sería bueno recordarle al huésped si necesita algo o en que horario quiere la limpieza.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Roberto Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024