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Hotel Palenque

2.0 star property
Art Deco hotel with free parking connected to a shopping center in Palenque

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Photo gallery for Hotel Palenque

Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Exterior detail
Reception
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
Ave 5 De Mayo No 15 Col Centro, Palenque, CHIS, 29960
  • El Panchán
    ‪8 min walk‬
  • Misol-Ha Waterfalls
  • Aluxes Eco Park
    ‪5 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪6 min drive‬

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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Palenque

Hotel Palenque places you within a leisurely stroll of Museo Del Textil and El Panchán. This 27-room hotel welcomes guests with conveniences like a bar/lounge, an indoor pool, and free in-room WiFi. It's centrally located in Palenque, connected to a shopping center,3.7 mi (5.9 km) from Palenque National Park, and also 4.7 mi (7.6 km) from Misol-Ha Waterfalls.

What's nearby

  • Museo Del Textil - 7 min walk - 0.4 miles
  • El Panchán - 8 min walk - 0.5 miles
  • Aluxes Eco Park - 5 min drive - 2.7 miles
  • Palenque National Park - 7 min drive - 3.8 miles
  • Palenque Archaeological Zone - 12 min drive - 6.1 miles

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 109 min drive

Restaurants

  • ‪Asadero el Amigo - ‬6 min walk
  • ‪Café de Yara - ‬4 min walk
  • ‪La Terraza - ‬4 min walk
  • ‪Restaurante Xkatsime - ‬2 min walk
  • ‪El Marino - ‬1 min walk

About this property

Hotel Palenque

Art Deco hotel with free parking connected to a shopping center in Palenque
At Hotel Palenque, guests enjoy an indoor pool, a children's pool, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and a terrace.
21-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include balconies, free newspapers, and safes.
An indoor pool and a children's pool are on site.

Children under 5 years old are not allowed in the swimming pool without adult supervision. Guests under 5 years old are not allowed in the swimming pool.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1960
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MXN 100 per day

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Palenque
Palenque Hotel
Hotel Palenque Hotel
Hotel Palenque Palenque
Hotel Palenque Hotel Palenque

Frequently asked questions

Is a free cancellation option available at Hotel Palenque?

Hotel Palenque offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do near Hotel Palenque?

This hotel is located in Palenque, a short 10-minute walk from El Panchán and also 7 minutes on foot from Museo Del Textil. You'll also find Palenque National Park and Misol-Ha Waterfalls within a short drive.

Is parking available on site at Hotel Palenque?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hotel Palenque include a casino at the property?

No, Hotel Palenque doesn't have a casino.

Will I find an indoor pool at Hotel Palenque?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Hotel Palenque?

Couples staying at this hotel will appreciate amenities like a turndown service as well as a bar and an indoor pool.

Does Hotel Palenque have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Palenque have a restaurant with a breakfast menu?

No, Hotel Palenque doesn't have a restaurant that serves breakfast.

Does Hotel Palenque allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Palenque.

Does Hotel Palenque have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Palenque?

The closest major airport to Hotel Palenque is Palenque, Chiapas (PQM-Palenque Intl.), which is 2.5 mi away (5 minutes by car).

Are there rooms with balconies at Hotel Palenque?

Yes, every guestroom at Hotel Palenque comes with a balcony.

Hotel Palenque Reviews

Reviews

6.2
Rating 10 - Excellent. 5 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 14 out of 46 reviews
Rating 4 - Poor. 9 out of 46 reviews
Rating 2 - Terrible. 5 out of 46 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Terry, Tacoma, WA

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Mixed review: Very nice and helpful staff. There is very little to do in the center of Palenque. If staying again, I would stay at one of the nice hotels on the road out to the ruins. There was only one outlet in the room for all o fly devices. The room was old and definitely not sound proof with windows that let noise in. I could hear everything going on in the main plaza nearby, including the band and military recognition that started at 7 am one morning.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location near park and businesses like stores & restaurants. Clean rooms but older fixtures. Nice helpful front desk staff.
Stayed 1 night in Feb 2020

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hotel in fun town

This is such a unique and quirky hotel. Beds are on the firm side and there are jalousie windows on the wall by the hallway. It’s right by the main town square which can be lively at night. The hotel restaurant has live entertainment as well.
Stayed 1 night in Jan 2019

4/10 Poor

rv, rv

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Bad service and personal not enough to help

bad internet. The breakfast is was very poor and restorant not so clean

2/10 Terrible

Daninnewyork

Disliked: Staff & service, room comfort

Hotel Palenque--August 2012

I did not have a good time at this hotel. It was unbeliveable noisy, and the noise cam from many sources. First off, the restaurant played music that was too loud. Secondly, most rooms are right on the street, near the main park, and the street noise went on well after midnight. Thirday, the air conditioners were so loud that it was hard to sleep. And even those didn't drown out the ambient noise. Lastly, one of the reasons I rented this place was because it had a pool--which was closed! This was August--peak travel time to this part of Mexico, and blistering hot. I was told, "Tomorrow it will be open." Hah! I stayed there three days and it was never open! There were plenty of other places to stay in Palenque. I'd avoid this play!

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio

La ubicación es excelente, pero las instalaciones deben de ser remodeladas, y el estacionamiento hacerlo más seguro y techado.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness

muy viejo rescatable la ubicacion

viejo ruidoso pero atentos y buen ubicado
Stayed 1 night in Dec 2019

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal súper accesible y con la mejor disposición de ayudar. Muy bien ubicado. La habitación muy limpia y con aire acondicionado y ventilador funcionales al 100%. Lo único que cambiaría sería la iluminación, demasiados tenues los fotos. La habitación es muy oscura. La alberca súper limpia, no importa si hay gente o no usándola, la mantienen impecable.
Stayed 2 nights in May 2019

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

maesther, ciudad de mexico

Disliked: Cleanliness, property conditions & facilities, room comfort

Fotos no reales del hotel

Nada que ver con la realidad y las fotografías que publican del hotel, no nos dieron con aire acondicionado, muy viejo el hotel
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

JANIN

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

MARIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

2/10 Terrible

Leslie, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel esta muy descuidado.

Los baños estan muy descuidados tienen moho huele a Viejo y le falta mucho mantenimiento esta en muy mal estado los baños.
Stayed 2 nights in Aug 2017

8/10 Good

viola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

En general por el tipo de hotel esta bien pero no hay restaurant, pero no podia pedir mas
Stayed 1 night in Aug 2017

8/10 Good

旅猫, 日本

Liked: Cleanliness, staff & service, room comfort

メインストリートが至近距離で便利です

隣接する公園を横切るとすぐメインストリートで、好立地です。ホテルは、テラスが広く、空間にゆとりがあります。プールの周りには熱帯植物が植えられていて、綺麗でした。朝食はホテル外となりますが、玄関から３０秒以内に何軒か店があり、不便はありませんでした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

andres, ensenada, BC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel viejo en malas condiciones

Contras: Instalaciones muy viejas, desde el estacionamiento de tierra mal ubicado hasta el baño viejo y con camas duras.

6/10 Okay

Alma, Saltillo, Coahuila

Liked: Staff & service
Disliked: Room comfort

Hotel céntrico

El hotel cuenta con excelente ubicación, en frente de la plaza, cercano a la iglesia, cerca de restaurantes, y venta de artesanías. El personal del hotel es muy amable. le hace falta una remodelación urgente de las habitaciones, sobretodo de los servicios sanitarios. Cuenta con lo básico. No tiene elevador, ni camas King size.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

No cuenta con lo que ofrece

El hotel refiere tener caja fuerte y secadora de cabello y no funcionan; el baño sucio, tenía huellas de sangre en la pared, el primer día no hubo agua caliente y los demás llego a tibia, nos quejamos y no resolvieron nada. Si regreso a Palenque, buscaría otra opción

8/10 Good

Edgar Octavio, JIUTEPEC, MORELOS

Liked: Cleanliness, property conditions & facilities, room comfort

MUY MALO EL SERVICIO DEL DESAYUNO INCLUIDO

EL SERVICIO DEL DESAYUNO INCLUIDO ES MUY MALO ES UNA BURLA YA QUE SOLO TE DAN CAFE O TE Y PAN TOSTADO CON MANTEQUILLA Y MERMELADA, SI UNO QUIERE OTRA COSA TE LO COBRAN, EN CUALQUIER PARTE QUE INCLUYE EL DESAYUNO MINIMO ES CON JUGO O FRUTA Y HUEVOS ADICIONAL AL PAN Y EL CAFE

8/10 Good

Ma Concepcion, Torreón, Coahila.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

condiciones del hotel Palenque.

El hotel bien ubicado en el centro. Lo malo es que esta en un andador y el taxi no llega hasta la puerta, nosotros tuvimos que cargar las maletas todo el tiempo. La habitación cómoda y limpia pero olía mucho el desagüe del baño. Nos toco en el 2 piso, no hay elevador ni quien cargue maletas. Por lo demás todo bien

6/10 Okay

Laury, Cesena

Hotel in centro

posizione del hotel buonissima, a un passo dal centro. Personale cordiale ma la colazione è scarsa: due fette di pane tostato e due marmellate locali

6/10 Okay

Verified traveler

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